Crowne Plaza Springfield, an IHG Hotel

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Overview of Crowne Plaza Springfield, an IHG Hotel

Crowne Plaza Springfield, an IHG Hotel

3.5 star property
3.5-star hotel in Springfield with indoor pool and restaurant

8.2/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • Free train station pick-up
  • Fitness center
  • Sauna
  • Spa tub
  • Room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Abraham Lincoln Presidential Library and Museum - 8 min drive
  • Illinois State Fairgrounds - 12 min drive

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 18 min drive
  • Springfield Station - 12 min drive
  • Free airport shuttle
  • Free train station pick-up

About this property

Crowne Plaza Springfield, an IHG Hotel

A great choice for a stay in Springfield, Crowne Plaza Springfield, an IHG Hotel features a free airport shuttle (available on request) and a rooftop terrace. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Long 9 Restaurant, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say good things about the pool and comfortable beds.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 288 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 2 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 7:00 AM to 11:00 PM*
  • Free train station pick-up*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (70626 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Pool hoist on site

Languages

  • English
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Housekeeping (once per stay)
  • In-room safe

Special features

Dining

Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 6.00 and USD 16.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.3/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very Good

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

relaxing weekend
clean room, easy check in and check out
Lance, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love Crown Plaza
Love staying at the Crown Plaza. I have been going there since they opened . The best place to stay in Springfield!!
Susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staycation
Pool area very dirty, mold, loose floor tiles, dirty elevators, very run down
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The front desk went very smoothly the beds were the most comfortable I've stayed in a very long time, and I've stayed in a lot of hotels. the breakfast was so disappointing the french toast was so hard you couldn't cut it with a fork or with a knife for that matter. Mind you this was at 715 a.m. so it should have been very fresh, they also charged 14.00 plus per person. the bacon was so undercooked. We saw our waitress one time. we finally had to walk out to go to our meeting. Next time we will go somewhere else instead of the convenience of staying there to have breakfast.
Glenda, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Crown Plaza Stay
The check-in was easy, although the bed size was not what we had the reservation for. We had to change rooms. There should be some directories such as vending and ice machines available in the rooms for the facility services. You have to turn the TV on to get a glance at that.
siavash, 2-night trip
Verified Hotels.com guest review

4/10 Fair

NOT GOOD AT ALL
Very disappointing. Hotel quite dated but if that was only issue it would be fine. Bathroom floor slippery as though not cleaned, sheets dirty and ripped, same with towels. Single bar of soap for sink and shower. TV remote broken, took 3 visits from very nice maintenence man to fix. Hallways and elevators unGodly hot. Many other issues. Will not be staying here again even if using convention center for business. Terrible experience.
Jorie, 1-night business trip
Verified Hotels.com guest review