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Zago Hotel

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Reception
Terrace/patio
Terrace/patio
Minibar, laptop workspace, blackout drapes, soundproofing
Minibar, laptop workspace, blackout drapes, soundproofing

Overview of Zago Hotel

Zago Hotel

3.0 star property
Pet-friendly hotel with bar/lounge, connected to a shopping center, near Jonas Ramos Park
8.6 out of 10 Fabulous
8.6/10 Fabulous

60 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
Map
Av. Duque de Caxias 579, Lages, SC, 88508-001
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Porter/bellhop
For families
  • Children stay free
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • Heart of Lages

Getting around

  • Correia Pinto (EEA-Reg do Planalto Serrano) - 50 min drive

Restaurants

  • Galeria Bar - 10 min walk
  • Galpão Gaúcho - 5 min walk
  • Galpão Bar Gaúcho - 5 min walk
  • Muzzarella - 9 min walk
  • San Lorenzo Bar e Restaurante - 5 min walk

About this property

Zago Hotel

Enjoy your visit to Lages with a stay at Zago Hotel. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily between 6:30 AM and 10:00 AM.

Languages

Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Protected Tourist (Brazil)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 26 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free 24-hour offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Winery tours nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • At least 80% of food locally-sourced
  • Double-glazed windows

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet

More

  • Daily housekeeping
  • Energy-saving features in guestrooms
  • Water-efficient showers only

Fees & policies

Children & extra beds

  • Rollaway beds are available for BRL 70.0 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pet deposit: BRL 60 per stay
  • Pets are allowed for an extra charge of BRL 60.00 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Zago Hotel Hotel
Zago Hotel Lages
Zago Hotel Hotel Lages

Frequently asked questions

Does Zago Hotel offer free cancellation for a full refund?
Yes, Zago Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zago Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zago Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of BRL 60.00 per pet, per stay, and there's also a deposit of BRL 60 per stay. Service animals are exempt from fees.
Is parking offered on site at Zago Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Zago Hotel?
You can check in from 2:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Zago Hotel and nearby?
Recommended spots to visit include Jonas Ramos Park (13-min walk) and Boliche Strike Bar (0.9 mi), along with Marajoara Theater (0.9 mi) and Nereu Ramos Memorial (1 mi).
What's the area around Zago Hotel like?
Zago Hotel is in the heart of Lages, a short 17-minute walk from Boliche Strike Bar and 20 minutes' walk from Nereu Ramos Memorial.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

andre, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel well located near downtown
Luzia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claudio Fernando, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nivaldo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente.
Vitor Hugo de, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Camila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível
Vitor Hugo de, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gostei muito bom
Valdir antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima
Jaqueline Malon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review