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Starhotels Cristallo Palace

Photo gallery for Starhotels Cristallo Palace

Lobby sitting area
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Starhotels Cristallo Palace

Starhotels Cristallo Palace

4.0 star property
4-star hotel in Bergamo with restaurant and bar/lounge

8.2/10 Very Good

572 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Via Betty Ambiveri 35, Bergamo, BG, 24126

Room options

About this area

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 5 min drive
  • Linate Airport (LIN) - 35 min drive
  • Stezzano Station - 5 min drive
  • Seriate Station - 5 min drive
  • Bergamo Station - 17 min walk
  • Airport drop-off service
  • Area shuttle

Restaurants

  • Roadhouse Grill - 2 min walk
  • Pronto Pizza - 5 min walk
  • Pasta & Basta - 7 min walk
  • Osteria Bacco Matto - 7 min walk
  • Cresta Alta - 11 min walk

About this property

Starhotels Cristallo Palace

Located just 2.9 mi (4.7 km) from the airport, Starhotels Cristallo Palace offers drop-off service (available 24 hours). For a bite to eat, guests can check out Antica Perosa, which serves breakfast, lunch, and dinner. Fellow travelers love the helpful staff and overall value.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 14 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Antica Perosa - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per stay
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per stay

Parking

  • Self parking costs EUR 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

Does Starhotels Cristallo Palace offer free cancellation for a full refund?
Yes, Starhotels Cristallo Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Starhotels Cristallo Palace?
As of February 6, 2023, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on February 12, 2023 start from P 5,268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Starhotels Cristallo Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Starhotels Cristallo Palace?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Starhotels Cristallo Palace?
Yes. Self parking costs EUR 14 per day.
Is airport shuttle service offered by Starhotels Cristallo Palace?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Starhotels Cristallo Palace?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
Are there restaurants at or near Starhotels Cristallo Palace?
Yes, there's an onsite restaurant, Antica Perosa. Nearby restaurants include Pronto Pizza (5-min walk), Pasta & Basta (7-min walk), and Osteria Bacco Matto (7-min walk).
What's the area around Starhotels Cristallo Palace like?
Starhotels Cristallo Palace is a short 5-minute drive from Bergamo Orio al Serio Airport (BGY) and 13 minutes' walk from Humanitas Gavazzeni Hospital.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
M Zahid, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Aneta, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Orbitz guest review

10/10 Exceptional

Petko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal clear
Awesome place. Close to the airport so you can see all the cool airplanes take off. Excellent for early morning flights off Bergamo. Kind staff and great service.
Mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

nice and clean hotel, good location not far from the airport and the city.
Joel, 1-night trip with friends
Verified Orbitz guest review

6/10 Good

Honest but not brutal
A bit isolated - terrace was closed in August - no outside sitting areas - tea n coffee not replenished for second day and no milk provided at all. Restaurant was big n empty and prices could not compare to local offering. Don’t know how they stay in business. ll staff were helpful and professional.
Maureen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is one of the best property as I have stayed for 4 nights. Breakfast is good, staff speak English. Only drawback it is not close to train / bus station. From station one should walk for about 20 minutes. But the enroute is well lit and it is safety to walk. OVERALL WITH THE PROPERTY PLEASANT EXPERIENCE. HIGHLY RECOMMEND
4-night business trip
Verified Expedia guest review