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Rafaelhoteles Atocha

4-star hotel with restaurant, near El Retiro Park

  • Free WiFi

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  • Hotel Bar
  • Hotel Bar
  • Junior Suite - Living Area
  • Double Room (extra bed) - Garden View
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1 / 58Hotel Bar
Calle Méndez Alvaro , 30, Madrid, 28045, Madrid, Spain
8.2.Very good.
  • It was great! Jose at the desk pointed us in the right direction for our required covid…

    Sep 26, 2021

  • Decent budget friendly hotel near the city centre and transport links.

    Jul 2, 2021

See all 214 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 245 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Arganzuela
  • El Retiro Park - 17 min walk
  • Prado Museum - 21 min walk
  • Puerta del Sol - 29 min walk
  • Gran Via Street - 29 min walk
  • Plaza Mayor - 32 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room (2 adult + 1 child)
  • Double Room (extra bed)
  • Standard Double or Twin Room
  • Junior Suite
  • Double Room (Breakfast Included)
  • Family Room

What’s around


  • In Arganzuela
  • El Retiro Park - 17 min walk
  • Prado Museum - 21 min walk
  • Puerta del Sol - 29 min walk
  • Gran Via Street - 29 min walk
  • Plaza Mayor - 32 min walk
  • Royal Palace of Madrid - 38 min walk
  • Paseo del Prado - 13 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 14 min walk
  • Madrid Rio - 28 min walk
  • Puerta de Alcala - 29 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
  • Madrid Delicias Station - 8 min walk
  • Madrid (XOC-Atocha Train Station) - 8 min walk
  • Atocha Cercanías Station - 11 min walk
  • Palos de la Frontera Station - 8 min walk
  • Delicias Station - 10 min walk
  • Menendez Pelayo Station - 11 min walk
  • Area shuttle (surcharge)
See on map
Calle Méndez Alvaro , 30, Madrid, 28045, Madrid, Spain

At a glance

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 22 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby

Working away

  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 11485
  • Conference space size (meters) - 1067
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)
  • Area shuttle service is offered for an extra charge

ParkingPay at property

  • Self parking costs EUR 22 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Rafaelhoteles
  • Rafaelhoteles Atocha Hotel
  • Rafaelhoteles Atocha Madrid
  • Rafaelhoteles Atocha Hotel Madrid
  • Rafaelhoteles Atocha
  • Rafaelhoteles Hotel
  • Rafaelhoteles Hotel Atocha
  • Atocha Hotel Rafael
  • Hotel Rafael Atocha
  • Rafaelhoteles Atocha Hotel Madrid
  • Rafaelhoteles Atocha Madrid
  • Rafaelhoteles Atocha Hotel

*See fees & policies for additional details or extra charges


  • Yes, Rafaelhoteles Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 22 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bodegas Rosell (6-min walk), Bodegas Rosell (6-min walk), and El Rosario (6-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (5-min drive) and Casino Gran Via (5-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.
8.2.Very good.
  • 10.0.Exceptional

    This hotel had everything I needed, and nothing of what I didn’t. Really pleased with the service. I’ll be back...

    John, 1 night business trip, Feb 26, 2020

    Verified guest review

  • 4.0.Fair

    Not even a hot water kettle available at hotel. bathroom is so poorly designed it floods every time one takes shower. we asked for recommendations for multiple things but the reception staff kept saying “ no idea”. one of the reception lady was particularly rude when we asked if they could help us find some small hlasses for wine that we hv ordered from hotel restaurant on 31st night to take to our room. The lady very rudely said “no” and then said i might take Some plastic glasses are kept in the reception area for water, and told me not to take more than I need, as if I am a child and I want to play with the glasses.

    3 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Holiday Stay in Madrid

    Excellent 4 night stay. 10 minute walk to main train station. Our family of 4 stayed in the family room with the two extra sofa beds. Very clean room and plenty of space. Nice bathroom with bathtub. Low price for the high quality of room and services received. Will book this hotel again when staying in Madrid.

    Vinh, 4 night family trip, Dec 26, 2019

    Verified guest review

  • 8.0.Very good

    Nothing unique, everything was okay. But a bit far from everything. Nothing really within walking distance.

    5 night family trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very close to Atocha

    Very close to Atocha train station. Clean, comfortable, quiet, good value for money.

    Penelope, 3 night business trip, Oct 23, 2019

    Verified guest review

  • 6.0.Good

    My room door frame is broken the top frame fell down so that it makes hard to open the door. We have reported to front desk and no one came and fixed it.

    JC, 2 night family trip, Oct 18, 2019

    Verified Expedia guest review

  • 6.0.Good

    I liked how simple the hotel was and a very good location!

    4 night trip with friends, Oct 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Stay at Rafael hotel Atocha

    We only stayed one night. The location was great, close to the train station, 30min walk to Plaza Mayor. The room was clean, well lit and the bed comfortable. I booked it the same day though Initially they could not find the reservation, but they accommodated us. I would stay there again.

    Arrowa, 1 night romance trip, Oct 16, 2019

    Verified guest review

  • 10.0.Exceptional

    An easy walk to the main train station; but not too much in a touristy area; easily walkable to other locations

    2 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel super close to the metro station. We loved staying here, walls are thin like most of Europe but the place was very nice and clean. Best of all the location. You are just a short walk away to several metro stations as well as parque el retiro that has a ton of things to see, shop and eat. If you’re coming from the MAD airport just take the airbus train which is out front of T4 and get off the last stop which is Atocha. It’s about a 45 min ride depending on traffic. There you go towards the train station and if you follow the path you’ll hit a stairwell that will put you in the street the hotel is. The walk is about 15-20 mins at most and very safe and not congested as the main roads. Again, highly recommend!

    2 night romance trip, Sep 26, 2019

    Verified Orbitz guest review

See all 214 reviews