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H10 Porto Poniente

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Rooftop pool
Rooftop pool
Outdoor pool
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Overview of H10 Porto Poniente

UNESCO Sustainable Travel Pledge

H10 Porto Poniente

4.5 star property
Luxury hotel with 2 outdoor pools, near Poniente Beach

9.2/10 Superb

114 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
San Pedro, 24, Benidorm, Alicante, 03501
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Pool bar
  • Spa services
For families
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Benidorm Centro
  • Aqualandia - 19 min drive
  • Terra Mitica - 15 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 38 min drive
  • La Vila Joiosa Tram Station - 23 min drive
  • Benidorm Tram Station - 18 min walk
Map

About this property

H10 Porto Poniente

4.5-star luxury hotel in the heart of Benidorm Centro
You can look forward to a poolside bar, a rooftop terrace, and a library at H10 Porto Poniente. For some rest and relaxation, visit the sauna. The onsite restaurant, ROOFTOP MAREA ALTA, features a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Concierge services, a 24-hour front desk, and luggage storage
  • Massage treatment rooms, a front desk safe, and tour/ticket assistance
Room features
All guestrooms at H10 Porto Poniente feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Free toiletries and hair dryers
  • 49-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include massages.

Dining

ROOFTOP MAREA ALTA - This rooftop bar is located by the pool.
BAR MEDUSA - Onsite lobby lounge. Open daily.
RESTAURANTE TORTUGA - Onsite restaurant. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 12 for children (approximately)

Renovations and closures

This property is closed from December 11 2022 to February 9 2023 (dates subject to change).

Parking

  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Safety Program (H10 Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number HA-1539

Also known as

H10 Puerto Poniente
H10 Porto Poniente Hotel
H10 Porto Poniente Benidorm
H10 Porto Poniente Hotel Benidorm

Frequently asked questions

Is H10 Porto Poniente currently open?
This property is closed from December 11 2022 to February 9 2023 (dates subject to change).
Does H10 Porto Poniente offer free cancellation for a full refund?
Yes, H10 Porto Poniente does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at H10 Porto Poniente?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at H10 Porto Poniente?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at H10 Porto Poniente?
Sorry, pets aren't allowed.
Is parking offered on site at H10 Porto Poniente?
Yes. Self parking costs EUR 25 per day. Electric vehicle charging is available.
What are the check-in and check-out times at H10 Porto Poniente?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at H10 Porto Poniente?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (6-min drive) is nearby.
What is there to do at H10 Porto Poniente and nearby?
H10 Porto Poniente has 2 outdoor pools and a sauna, as well as a fitness center.
Are there restaurants at or near H10 Porto Poniente?
Yes, ROOFTOP MAREA ALTA offers poolside dining. Nearby restaurants include Hotel Colon (3-min walk), Duomo (4-min walk), and Grannies Teahouse (4-min walk).
What's the area around H10 Porto Poniente like?
H10 Porto Poniente is in Benidorm Centro, a short 7-minute walk from Llevant Beach and 4 minutes' walk from Elche Park.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness
Write a review

8/10 Very Good

Great hotel
Great hotel and location. Few let downs pool area to small, having to struggle finding a bed. Food too is nice but a lot of complaints saying that some of it is overcooked and quite a bit of it undercooked.
stephen, 14-night trip
Verified Hotels.com guest review

6/10 Good

Nice
Nice BB stay but issues in restaurants Only one person doing eggs and omelette which caused que's Slow at refill juices and breakfast items Not enough sun beds on 5th and 7th floor Hotel have a policy about beds but they are two afraid to enforce it
Darren, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Benidorm!
Best hotel in Benidorm ! From the moment we arrived the service we received was outstanding, the girl on reception even knew my name & was happy & made us feel extremely welcome, think her name was Aime ? ! Hotel itself was very relaxing , clean , great infinity pool ( although very shallow) but lovely to cool off . Food & Restaurant can’t fault it . Would definitely stay there again & pay that little extra to get a beach view room ,views were great !
Julie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and very pleasant staff. Good choices for breakfast but tea and coffee not great. Spotlessly clean throughout but room cleaning staff could be more considerate to guests by keeping their voices down. Supposedly no leaving of towels on sun loungers but this happened all the time, they should enforce their own rules! Bar staff very pleasant but at times clearly stressed due to lack of staff. Overall a great stay and would definitely stay again.
Alison, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Incredible hotel, fantastic staff - stay here!
We stayed here for a last-minute getaway and it was genuinely the best hotel either of us have ever stayed in. The service was fantastic, with the lady at the desk informing us that they had upgraded our room to a balcony room for free, which was a real surprise and a great way to start the trip. The ladies at the desk were great. Furthermore, the breakfast buffet was fantastic and the waiting staff were so friendly and really made us feel welcome during our stay, making the extra effort to speak to us each morning and asking us how we were finding Benidorm and the hotel. One waiter in particular was really memorable and his service was truly a credit to the hotel. We were only there for a few nights but we fell in love with this hotel. The cherry on top of the hotel is the spa - it’s free for one session and a great way to unwind for a little while. Needless to say, the hotel is highly recommended and we would come back in an instance.
Euan Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I think one of the best hotels in Benidorm
Luis, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Superb
Best hotel we’ve stayed at in Benidorm. Clean, modern, friendly and in a prime location for the old town. Wouldn’t stay anywhere else now.
Mark, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Graeme, 7-night trip
Verified Expedia guest review

8/10 Very Good

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 1-night trip
Verified Hotels.com guest review