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Novotel Gent Centrum

3.0 star property
3-star hotel in Ghent with restaurant and bar/lounge

Choose dates to view prices

Novotel Gent Centrum

Photo gallery for Novotel Gent Centrum

Terrace/patio
Pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant

Overview of Novotel Gent Centrum

8.4

Very Good

Property highlights

  • Pet friendly
  • Free WiFi
  • Gym
  • Laundry facilities
  • Restaurant
  • Bar
Map
Hoogpoort 52, Ghent, 9000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Sauna
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace

Room options

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (up to 2 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (up to 2 adults)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Ghent City Centre

Getting around

  • Brussels Airport (BRU) - 65 min drive
  • Wondelgem Station - 10 min drive
  • Gentbrugge Station - 10 min drive
  • Ghent-Dampoort Station - 19 min walk

Restaurants

  • Mosquito Coast - 1 min walk
  • Soup'r - 3 min walk
  • Giri - 5 min walk
  • Kin Khao - Thai Eatery - 2 min walk
  • La Malcontenta - 5 min walk
Map

About this property

Novotel Gent Centrum

When visiting Ghent, Novotel Gent Centrum is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other features include a sauna, a terrace, and a garden.

Languages

Dutch, English, French, German

Sustainability

Sustainability practices

Double-glazed windows
Housekeeping on request
Change of bedsheets on request
Change of towels on request
Comprehensive food waste policy
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 656 ft (EUR 26 per night)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (1808 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Wired Internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Parking is available nearby and costs EUR 26 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Does Novotel Gent Centrum offer free cancellation for a full refund?
Yes, Novotel Gent Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Gent Centrum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Gent Centrum?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel Gent Centrum?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Novotel Gent Centrum and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a fitness center, and an arcade. Novotel Gent Centrum also has a garden.
Are there restaurants at or near Novotel Gent Centrum?
Yes, there's an onsite restaurant.
What's the area around Novotel Gent Centrum like?
Novotel Gent Centrum is in Ghent City Centre, a short 2-minute walk from Ghent Town Hall and 3 minutes' walk from Belfry of Ghent.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Anna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, and a comfortable stay.
Sonja, 1-night trip
Verified Expedia guest review

2/10 Poor

Location is just perfect. The air conditioner was not working. It was june of sunny days around 30 degrees C outside.
Adrian, 2-night trip
Verified Expedia guest review

2/10 Poor

Bharat, 3-night trip
Verified Expedia guest review

8/10 Very Good

Location is great, close to everything. Rooms are dated, novotel early 2000's style standard. they are ok, but really could do with an update. TBH it looks like the bathrooms have been done, but the main room could do with more. The carpark.....BE brave..your car can fit...but its definitely squeeky bum getting in and out of there. A lot of back and forth driving to a tolerance of less than 2cm!
Mark, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spacieuse chambre et tres propre
Francois, 2-night family trip
Verified Expedia guest review

4/10 Fair

Car park is expensive and very tight
Nigel, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fantastic location and great hotel
Usual very high Novotel standards of cleanliness, staff, furnishing and service. The location of the hotel is fantastic … right in the centre of Gent and a 2 min walk from the no.1 tram line direct to St Peter’s station. Also has a car park (not used). Staff were brilliant, really polite and helpful. WiFi free and consistent good quality. Bar has good selection. Room (executive) was really quiet, Iots of space and storage, great coffee machine and even a view across the roof tops towards the castle. Would thoroughly recommend and would stay again in a heartbeat.
Ian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

N, 3-night trip
Verified Hotels.com guest review