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1 room, 2 adults

SureStay Plus by Best Western Orlando International Drive

3-star3 stars
5859 American Way, Orlando, FL, 32819, United States of America

3-star hotel with outdoor pool, near Universal Studios Florida
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Florida may have travel restrictions in place due to COVID-19. 

  • It was a great stay for a very decent price! Great location Jan 23, 2021
  • There was lots of bugs in both rooms. The first room did mot have a toilet seat and the…Jan 22, 2021

SureStay Plus by Best Western Orlando International Drive

from P2,721
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Garden View
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Garden View (with Sofabed)
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Garden View
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

What’s around SureStay Plus by Best Western Orlando International Drive

Landmarks

  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Orlando International Premium Outlets - 26 min walk
  • Universal CityWalk - 28 min walk
  • Universal’s Islands of Adventure - 35 min walk
  • The Wheel at ICON Park™ - 38 min walk
  • Orange County Convention Center - 3.4 mi / 5.5 km
  • Mall at Millenia - 3.7 mi / 6 km

Getting around

  • Orlando International Airport (MCO) - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive
  • Orlando Sanford Intl. Airport (SFB) - 40 min drive
  • Orlando Station - 11 min drive
  • Winter Park Station - 23 min drive
  • Kissimmee Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Florida may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Outdoor pool
  • Playground on site
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Restaurante Snack - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

SureStay Plus by Best Western Orlando International Drive’s small print

Also known as

  • SUNSOL
  • SUNSOL International Drive
  • Surestay Plus By Orlando Drive
  • SureStay Plus by Best Western Orlando International Drive Hotel
  • SUNSOL Hotel
  • SUNSOL Hotel International Drive
  • SUNSOL International Drive
  • SUNSOL International Drive Hotel Orlando
  • SUNSOL International Drive Hotel
  • SUNSOL International Drive Orlando

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 8 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Shuttle service
  • Internet access (may be limited)
  • In-room safe
  • Parking

Optional extras

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SureStay Plus by Best Western Orlando International Drive

  • Does SureStay Plus by Best Western Orlando International Drive offer free cancellation for a full refund?
    Yes, SureStay Plus by Best Western Orlando International Drive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SureStay Plus by Best Western Orlando International Drive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SureStay Plus by Best Western Orlando International Drive?
    Yes, there's free self parking.
  • Is there a pool at SureStay Plus by Best Western Orlando International Drive?
    Yes, there's an outdoor pool.
  • Are pets allowed at SureStay Plus by Best Western Orlando International Drive?
    Yes, dogs are welcome. There's a charge of USD 25.00 per accommodation, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at SureStay Plus by Best Western Orlando International Drive?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near SureStay Plus by Best Western Orlando International Drive?
    Yes, Restaurante Snack offers American cuisine and pool views. Nearby restaurants include Red Lobster (5-min walk), IHOP (6-min walk), and Aashirwad (6-min walk).
  • What is there to do at SureStay Plus by Best Western Orlando International Drive and nearby?
    SureStay Plus by Best Western Orlando International Drive has an outdoor pool and a garden.

Recent reviews

Good 7.4 From 1,262 reviews

Good 6.0
B ad breakfast
The only complaint is about breakfast. The site still advertises free breakfast but given the circumstances of Covid things have changed and they have failed to mention that. Breakfast served was a banana, a bar and an old muffin. That should be mentioned online as opposed to saying free continental breakfast.
Ana, us3 night family trip
Very good 8.0
Overall the place is a good bang for your buck . Nice pool great location . My only issue was we found a roach in our room . Next to the fridge so that was bit disappointing.
Gloria, us2 night family trip
Good 6.0
average stay for the price
It was average...good price but you get what you pay for...not a lot of extras...beds were not super comfortable and not many pillows. Was expecting a slightly nicer place
Daniel, us2 night family trip
Good 6.0
Would not recommend- stinks and is rundown
Very rundown hotel. Doing construction in front of the hotel which means more traffic going into their parking lot. Typically I’m not that picky however this hotel was maybe a “C” with my low standards. We couldn’t even get fresh towels because “housekeeping didn’t leave enough towels “ yet our party of 4 was provided 3 towels. They did not clean the room while we were gone at the park which I also found odd. When we returned from the park there were lots of people standing outside our room and our neighbors room. They had a shopping cart with them. We were tired so asked if they could tone it down. Thankfully they did without any trouble. Also disappointed to have to pay extra once we arrived there. It was only $18 more but still!!! Considering we met up with some people at Universal Studio that said they paid $99/night to stay at a Universal hotel we’ll definitely do that next time as if you stay at Universal hotels you’re guaranteed to get into Universal whereas we were not guaranteed to get into Universal Studio staying at this hotel. We were not able to get onto Universal Studio the first day because we arrived after 10 am and apparently we went during their busiest week of the year. Next time we’ll spend the extra $38 to be guaranteed onto Universal property and to get a nicer room. Sadly this likely means not shopping through Hotels. Çom but I’m okay with this too. I will not return to this hotel.
us2 night family trip
Very good 8.0
The Hotel should provide better service
The hotel is located in a convenient area. The room was spacious and clean even though we found two roaches. There is no housekeeping unless you request it. If you need soap, toilet paper, or clean towels, go the the front desk. The complementary breakfast was bad. They give you a bag with a fruit, a small muffing, and a cereal bar. The coffee machine was broken. The hotel charges 9 dollars resort fee per night which includes two hours of pool from 8:00 PM to 10:00 PM. We wanted the hotel just to sleep because most of the time we were out. The hotel staff was very nice. They should provide better service.
us6 night family trip
Good 6.0
Faulty
Not as advertised and no buffet breakfast as advertised
us2 night trip
Good 6.0
Still have space to make things better
Check in was a little complicated the pos was not passing any of my cards and the staff did too much questions about where I live my address my zip code in the end I had an issue with my bank that blocked my credit card The first room had problems with the door and the heating system I was tired with two small kids and we already put all the things in to the room but we have to change
L, us2 night family trip
Very good 8.0
Noisy fridge and elevator
The only problem was the noisy refrigerator in the room and the noisy elevator, besides that everything was good. Very good price / quality relation. Regards.
ISRAEL ISAAC, us2 night trip
Poor 2.0
This had to be one of the worse hotels I’ve ever stayed at... room was so out dated.. no running hot water! Bugs walking around in the bathroom.. Will not recommend this place to anyone.
us1 night trip with friends
Good 6.0
Expected better.
We can start with the fact that there was blood on my comforter. Mold all over my bed skirt and box spring. The bathroom door was broken. Shower curtain to small for the shower causing a flood in the bathroom. The smoke dector going off and no one on site to replace batteries. The worst part was our neighbors smoking pot all day and night with my kids in the room next store. The pool bar closed. No pool towels.
Ashley, us3 night family trip

SureStay Plus by Best Western Orlando International Drive