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All properties in San Bernardino, California, United States of America

SureStay Plus Hotel by Best Western San Bernardino South

Hotel with outdoor pool, near National Orange Show Events Center

  • Free WiFi in lobby and free parking
From
P5,398

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Spa
  • Spa
  • Outdoor Pool
  • Pool
  • Spa
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294 E Hospitality Ln, San Bernardino, 92408, CA, United States of America
7.4.Good.
  • This trip didn’t end well. The room itself for an older hotel was clean and comfortable.…

    Sep 24, 2021

  • It was somewhere to try to sleep. The bed was comfy, but there was a lot of noise from…

    Sep 22, 2021

See all 271 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Easy parking
Safe
Quiet

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Air Conditioning

    Property highlights

    Main amenities

    • 82 guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Business center
    • 24-hour front desk
    • Computer station

    For families

    • Microwave
    • Refrigerator
    • Private bathroom
    • Premium TV channels
    • Free toiletries
    • Daily housekeeping

    What’s around

    • Loma Linda University Medical Center - 42 min walk
    • San Bernardino Golf Club - 12 min walk
    • Loma Linda University - 40 min walk
    • National Orange Show Events Center - 2.5 mi / 4 km
    • Inland Center Mall - 2.4 mi / 3.9 km
    • Fiesta Village Family Fun Park - 2.6 mi / 4.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed, Accessible, Non Smoking
    • Standard Room, 1 King Bed, Accessible, Smoking (Walk-in Shower)
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave
    • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Pet Friendly)
    • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Pet Friendly)
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    What’s around

    Landmarks

    • Loma Linda University Medical Center - 42 min walk
    • San Bernardino Golf Club - 12 min walk
    • Loma Linda University - 40 min walk
    • National Orange Show Events Center - 2.5 mi / 4 km
    • Inland Center Mall - 2.4 mi / 3.9 km
    • Fiesta Village Family Fun Park - 2.6 mi / 4.1 km
    • Gonzales Community Center - 2.7 mi / 4.4 km
    • University of Redlands - 7 mi / 11.2 km
    • Riverside Convention Center - 8.8 mi / 14.1 km
    • San Manuel Indian Bingo and Casino - 8.9 mi / 14.4 km
    • San Bernardino County Museum - 3.6 mi / 5.8 km

    Getting around

    • Los Angeles - Ontario Intl. Airport (ONT) - 22 min drive
    • San Bernardino, CA (SBD-San Bernardino Intl.) - 7 min drive
    • San Bernardino Santa Fe Depot - 6 min drive
    • Rialto Station - 10 min drive
    • Riverside-Downtown Station - 11 min drive
    map
    See on map
    294 E Hospitality Ln, San Bernardino, 92408, CA, United States of America

    At a glance

    Hotel size

    • This hotel has 82 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-2:00 AM
    • Check-out time is 11:00 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Specific rooms only, restrictions apply*
    • 2 per room (up to 80 lbs)

    Internet

    • Free WiFi and wired Internet access in public areas

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Things to do

    • Outdoor pool
    • Pool sun loungers
    • Golfing nearby
    • Pool umbrellas

    Working away

    • Business center
    • Computer station

    Services

    • 24-hour front desk
    • Laundry facilities
    • Free newspapers in lobby
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Designated smoking areas
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible registration desk
    • Closed captioned TV

    Languages Spoken

    • English
    • Hindi
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    Refundable depositPay at property

    • Deposit: USD 100.00 per stay
    • Breakage deposit: USD 100 per stay

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    • Pets are allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 10:00 AM to 9:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    Only registered guests are allowed in the guestrooms.

    This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and cash.

    Also known as

    • SureStay Plus Hotel Best Western San Bernardino South
    • SureStay Plus Best Western San Bernardino South
    • Best Western Hospitality Lane
    • Surestay Plus By Bernardino
    • Hospitality Lane
    • SureStay Plus Hotel by Best Western San Bernardino South Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, SureStay Plus Hotel by Best Western San Bernardino South does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 2:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes. Nearby restaurants include Black Angus Steakhouse (4-min walk), Mimi's Cafe (4-min walk), and Claim Jumper Restaurants (5-min walk).
    • No, this hotel doesn't have a casino, but San Manuel Indian Bingo and Casino (14-min drive) is nearby.
    • SureStay Plus Hotel by Best Western San Bernardino South has an outdoor pool.
    7.4.Good.
    • 2.0.Poor

      .Hotel.Com need to give me my phone back.

      Abeatrice, 1 night trip, Sep 6, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The room was okay. Paint stain on the hardwood floor. A very worn an tattered arm chair in the room. When we pulled back the sheets, a paper bag with another person's IDs fell out from under the mattress.

      Rosemary, 1 night trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Bugs

      Cockroaches in room. Killed two little ones and a big one during my stay. If there is little ones means there is a nest somewhere near the rooms. Both my wife and I were also bitten by an unknown big during our stay.

      2 night family trip, Aug 4, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      AN EXPERIENCE OF A LIFETIME

      TOOK MY WIFE WITH ME ON A BUSINESS TRIP. WHILE I WAS OUT ON BUSINESS,SHE WANTED TO ENJOY THE POOL AREA. WHEN WE ARRIVED,WE WERE TOLD THE POOL WAS CLOSED FOR MAINTENANCE FOR A COUPLE OF WEEKS. NO ONE EVER TOLD US THIS BEFORE WE ARRIVED. FOR 2 DAYS SHE JUST STAYED IN THE ROOM. ALSO,WHEN WE FIRST ENTERED THE ROOM,I NEEDED TO USE THE RESTROOM. WHEN I FLUSHED IT, THE TOILET OVERFLOWED. I WENT BACK TO THE FRONT DESK TO INFORM THE GENTLEMAN WHO CHECKED US IN OF THE PROBLEM. HE HANDED ME A TOILET PLUNGER WITH A PLASTIC BAG TIED AROUND IT. HE SAID HE HAD NO ONE TO HELP ME,AND THAT HE COULDN'T LEAVE THE FRONT DESK,THEREFORE I WOULD HAVE TO DO IT MYSELF. NOT A GOOD START TO SAY THE LEAST. HOWEVER, I MUST SAY THE ROOM WAS NICE,AND THE A/C WAS ICE COLD. OUTSIDE,THERE WERE MANY POLICE CARS DEALING WITH A SITUATION WITH ONE OF THE OTHER GUESTS. THIS WAS ON THE BACK SIDE OF PROPERTY,WHERE IT WAS DIRTY,TRASH ALL OVER THE GROUNDS. ALL VENDING MACHINES WERE "OUT OF ORDER".

      2 night business trip, Jul 12, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Price reflects their quality

      Wasn't the worst place I've stayed, but wasn't the best either. There were stains on the chairs and carpet. The toilet made the most God awful sound every time it was flushed, and that sound would last the whole time the toilet refilled it's water. It was horrible, so I flushed as little as possible. I told them about it and should them a video of it and they were surprised as well and said they will get it fixed asap...which was good to hear. They have good rates, but their rates reflect the quality. That being said, I would probably stay again to if I needed to save money and only staying for one night.

      Nathaniel, 1 night business trip, Jun 23, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Best Western SB TERRIBLE

      We did not stay here. The only reason we came to this hotel was for the pool. The pool was closed. Still waiting for a refund. Desk clerks had yerrible attitudes.

      Brandy, 1 night trip, Jun 19, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      On

      1 night family trip, Jun 11, 2021

      Verified Travelocity guest review

    • 4.0.Fair

      Property seemed old and worn out.. every time we would flush the toilet it would make a loud piping noise. I’m not sure if there was supposed to be any tape on our saying they Santized our room, but there wasn’t. I saw it on other doors as I walked to mine. You could hear everything the neighbors were doing as well as anyone walking outside, down in the parking lot.

      1 night family trip, Jun 11, 2021

      Verified Expedia guest review

    • 8.0.Very good

      RUDE & RACIALLY PROFILING

      Front desk lady, never seen before as I've stayed here before, was so RUDE!! She made me feel "Racially Profiled" asking me to fill out every detail before giving me a room. I'm a truck driver & truck was parked ACROSS on Public street, Not in parking lot & she persists she needed that info.. Very unprofessional & because my room was already paid for, because I travel here every other day for deliveries & end of my driving shift, I just put up with her BS so I can get some sleel before getting back on road. And I'm African-American and of course this lady was White! SHAME ON HER since other staff never made me feel that way!

      Rodrick, 1 night business trip, Jun 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was good

      1 night business trip, May 17, 2021

      Verified Travelocity guest review

    See all 271 reviews