Best Western Plus Westlands

Photo gallery for Best Western Plus Westlands

Primary image
Suite, 1 King Bed, Non Smoking (Penthouse) | Terrace/patio
Deluxe Room, 1 King Bed, Non Smoking | Room
Suite, 1 King Bed, Non Smoking (Penthouse) | Living area
Suite, 1 King Bed, Non Smoking (Penthouse) | Room

Overview of Best Western Plus Westlands

Best Western Plus Westlands

4.0 star property
4-star hotel with restaurant, near The Sarit Centre

9.2/10 Superb

62 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
  • Meeting Facilities
Map
Karuna Road behind Sarit Centre, Nairobi, 00606
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Thika Road Mall - 37 min drive
  • Nairobi National Park - 25 min drive

Getting around

  • Nairobi (WIL-Wilson) - 24 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive
  • Syokimau Station - 34 min drive
  • Syokimau SGR Railway Station - 35 min drive
  • Nairobi Station - 36 min drive

About this property

Best Western Plus Westlands

4-star hotel in a shopping district
Consider a stay at Best Western Plus Westlands and take advantage of free continental breakfast, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Free self parking
  • Free newspapers, multilingual staff, and concierge services
  • Meeting rooms, a 24-hour front desk, and express check-in
Room features
All 101 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Hindi, Swahili, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2020
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • English
  • French
  • Hindi
  • Swahili
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for KES 5000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

Does Best Western Plus Westlands offer free cancellation for a full refund?
Yes, Best Western Plus Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Westlands?
As of September 29, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Westlands on October 15, 2022 start from P 6,830, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Westlands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Westlands?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Plus Westlands?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Westlands?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Plus Westlands and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Westlands?
Yes, there's an onsite restaurant. Nearby restaurants include The Tandoori Patio (4-min walk), Bangkok Chinese Restaurant (4-min walk), and Mercado - Mexican Kitchen and Bar (4-min walk).
What's the area around Best Western Plus Westlands like?
Best Western Plus Westlands is a short 1-minute walk from The Sarit Centre and 10 minutes' walk from Westgate Shopping Mall.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Best Western Plus Westlands Stay 2022
Great place to stay. Very safe. Wonderful staff. Good food. Spacious rooms and very clean.
Lynn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice to stay.
Great place to stay. Very clean, great and helpful staff, and good breakfast.
Lynn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
It was a wonderful stay. The room was clean and comfortable and breakfast was good. Wifi was stable and carpark is available though it was very tight.
Dai, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel. Did have a hotwater problem, but can happen anytime Friendly front desk staff
Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The Best western Plus Hotel is very good Excellent Services From Check in to check out Very Friendly staff Very good security Staff We go again same place Thank you to all Who look after us while our stay
Kunverji, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Amboselli trip
It was comfortable, had some of the classic elements of employees not understanding the value of automatically saying hello to a guest otherwise all good
Olabode, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed in presidential suite. Amenities were very convenient- washer, iron, universal plugs, kettle and coffee in room. Very spacious and clean. Helpful employees.
Abner, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cafe area was nice and inviting. The rooms were nice and quiet.
Gregory, 2-night trip
Verified Expedia guest review

8/10 Very Good

Esther, 1-night trip
Verified Expedia guest review