All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Ambra

Hotel with outdoor pool, near Quinta Avenida

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
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  • The place was up to date great place to stay if you are planning to visit Xcaret parks…

    Apr 16, 2021

  • The room that was provided was clean. A/C worked great.

    Dec 27, 2020

See all 41 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 39 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Water dispenser

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LED TV

What’s around

  • In Ejidal
  • Quinta Avenida - 32 min walk
  • Playa del Carmen Main Beach - 34 min walk
  • Playa del Carmen Maritime Terminal - 34 min walk
  • Playacar Golf Club - 40 min walk
  • Nuestra Senora del Carmen Catholic Church - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room
  • Deluxe Room
  • Junior Room


  • In Ejidal
  • Quinta Avenida - 32 min walk
  • Playa del Carmen Main Beach - 34 min walk

What’s around


  • In Ejidal
  • Quinta Avenida - 32 min walk
  • Playa del Carmen Main Beach - 34 min walk
  • Playa del Carmen Maritime Terminal - 34 min walk
  • Playacar Golf Club - 40 min walk
  • Nuestra Senora del Carmen Catholic Church - 41 min walk
  • Plaza Paraiso - 28 min walk
  • Paseo del Carmen - 29 min walk
  • Yucatek Divers - 34 min walk
  • Central Square - 39 min walk
  • 3D Museum of Wonders - 39 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

At a glance

Hotel size

  • This hotel has 39 rooms


  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free 24-hour offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Water dispenser

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas


  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Elevator
  • Television in common areas


  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 50-inch LED TV
  • Netflix
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Small print

Also known as

  • Hotel Ambra Hotel
  • Hotel Ambra Playa del Carmen
  • Hotel Ambra Hotel Playa del Carmen


Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Ambra does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Hot Casual Food (7-min walk), Perché no (10-min walk), and Carnitas Teresita (2.1 mi).
  • Hotel Ambra has an outdoor pool.
  • 10.0.Exceptional

    Nice new hotel for one night.

    Nice small hotel. Clean, new. Very good option if you stay for one night after Xcaret. Near shopping center, Starbucks and McDonald's. Price unbelievable low, you can't beat it!

    Yuriy, 1 night trip with friends, Dec 7, 2020

    Verified guest review

  • 8.0.Very good



    Joseph, 3 night trip, Nov 16, 2020

    Verified guest review

  • 10.0.Exceptional

    Hotel Ambra is awesome! Highly recommended.

    This Hotel was comfortable clean and safe and staff was really friendly . The Price was very reasonable. It had all the accommodations I needed and close to Buses and shopping center. I would recommend to all traveling on a budget to save money to do activities with Family.

    Enrique, 2 night family trip, Jul 19, 2020

    Verified guest review

  • 8.0.Very good

    Check in was easy Staff friendly Internet worked well Nice hot shower Our room faced the road and it was noisy

    RandFT, 1 night romance trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was all new. Friendly staff Good price and great location

    2 night family trip, Feb 17, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Muy recomendable, comodo, bien ubicado.

    Muy limpio. Amplias habitaciones, facil de manejarte en el hotel

    jose, 1 night family trip, Apr 30, 2021

    Verified guest review

  • 8.0.Very good

    Limpio y amplio Muy buena relación calidad y precio Recomendable

    Jose, 1 night romance trip, Jan 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Es una excelente opcion para descansar

    Excelente hotel, amplio, la cama inmejorable, las sábanas, la tv, esta enfrenté de una plaza, lejos del centro, ideal para conocer atracciones y descansar, precio muy bueno.

    Lourdes, 1 night trip, Jan 4, 2021

    Verified guest review

  • 10.0.Exceptional


    Solo me hospede una noche con mi familia. Muy limpio y cómodo. Buena ubicación para desplazarte a todas las atracciones de Riviera Maya. El costo increíble. No cuenta con restaurante.

    Laura, 1 night family trip, Dec 8, 2020

    Verified guest review

  • 8.0.Very good

    Excelente ubicación

    Es un hotel cómodo, me gusto la ubicación y buen servicio

    Ana Bertha, 1 night family trip, Dec 5, 2020

    Verified guest review

See all 41 reviews