Guests
All properties in Alcoa, Tennessee, United States of America

Mainstay Suites Knoxville Airport

City-center Alcoa hotel with 24-hour fitness

  • Free full breakfast, free WiFi, and free parking

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Mainstay Suites Knoxville Airport
  • Mainstay Suites Knoxville Airport
  • Pool
  • Pool
  • Mainstay Suites Knoxville Airport
Mainstay Suites Knoxville Airport. Image 1 of 77.
1 / 77Mainstay Suites Knoxville Airport
361 Fountain View Cir, Alcoa, 37701, TN, United States of America
7.6.Good.
  • The front desk staff is very friendly and accommodating for breakfast and check in. At…

    Nov 25, 2020

  • Just basic suite ., well worth the money..will stay here again.

    Oct 8, 2020

See all 77 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Dining options
Quiet
Safe
Convenient
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Kitchen

Property highlights

Main amenities

  • 81 smoke-free guestrooms
  • Weekly housekeeping
  • Free airport shuttle
  • Seasonal outdoor pool
  • 24-hour fitness center
  • 24-hour business center

For families

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • Heart of Alcoa
  • Capitol Theatre - 3 mi / 4.9 km
  • Maryville College - 2.7 mi / 4.4 km
  • Blount County Historical Museum - 3 mi / 4.9 km
  • Cades Cove Museum - 3.1 mi / 5 km
  • Foothills Mall - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Alcoa
  • Capitol Theatre - 3 mi / 4.9 km
  • Maryville College - 2.7 mi / 4.4 km
  • Blount County Historical Museum - 3 mi / 4.9 km
  • Cades Cove Museum - 3.1 mi / 5 km
  • Foothills Mall - 3.7 mi / 5.9 km
  • Fort Loudoun Lake - 4.9 mi / 7.9 km
  • Covenant Health - 6.9 mi / 11.1 km
  • Rockey Branch Bluegrass Community Center - 10.5 mi / 16.9 km
  • Marble Springs State Historic Site - 12.2 mi / 19.7 km
  • Three Rivers Rambler - 13 mi / 20.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 5 min drive
  • Free airport shuttle
map
See on map
361 Fountain View Cir, Alcoa, 37701, TN, United States of America

At a glance

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (meters) - 600
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided
  • In-room safe

Fees & policies

Children & extra bedsPay at property

  • Cribs/infant beds are available for USD 10.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 25 per accommodation, per stay

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 10 AM to 10 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa
  • Mainstay Suites Knoxville Airport Hotel
  • Mainstay Suites Hotel
  • Mainstay Suites
  • Mainstay Suites Knoxville
  • Mainstay Suites Knoxville Airport Hotel
  • Mainstay Suites Knoxville Airport Alcoa
  • Mainstay Suites Knoxville Airport Hotel Alcoa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mainstay Suites Knoxville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 10 PM.
  • Yes, pets are welcome. There's a charge of USD 25 per accommodation, per stay.
  • You can check in from 3 PM - 7 AM. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include Cracker Barrel Old Country Store (2.1 mi), Full Service BBQ (2.3 mi), and Subs & Such (2.4 mi).
  • Yes, a free airport shuttle is available.
  • Have fun with activities like hiking, mountain biking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
7.6.Good.
  • 6.0.Good

    Terrible but we didn’t get rained on 😐

    We checked in everything was fine except the room was slightly dirty and the air was off making the room musty and humid . We had to go down to the front desk to get blankets and sheets for the pull out even tho they knew we had three guests coming. The blanket they gave us for my son was cut across one end and had holes in it (one very large hole) the rooms never cooled off even tho we brought our own fan to help. We had to then go down and ask for toiletries and received different brands of everything we asked for. It is not worth 89.00 plus tax !!!! The only up side is they didn’t steal my phone charger that my son forgot in the room when we checked out.

    Jessica, 1 night family trip, Aug 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent customer service and they are very friendly.

    George, 3 night business trip, Jul 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    First room which was non-smoking smelt like an ash tray upon entering. Staff was friendly and switched our rooms without any hassle. Ok place to stay

    1 night romance trip, Jun 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Property location was fine. Desk clerks very nice. Unfortunately there were always several people , staff included, hanging out by front door smoking

    Mike, 3 night trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Look at your sheets before getting in the bed

    The experience was great. The customer service from the employees was awesome! They were always making sure we had what we needed when they seen us. The extra sheets for the pull out bed was dirty and found extra dirty socks in ours. We got the room due to the pull out couch so my granddaughter would have her own bed. Nope she had to sleep with us and we even went and bought new sheets cause I don’t know if ours for the bed was actually washed. Then the storage ottoman had dirty blankets in it. There was no pillows for the couch bed and only three on the bed. We fought over pillows every night. Great stay other than that! Great location.

    1 night family trip, Jan 30, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The hallway where our room was smelled like wet dog, room 105, very strong smell. Luckily the room itself did not have the smell and was clean. Key cards/locks to rooms are very finicky.

    1 night family trip, Jan 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Hotel was fine but getting to and from ......

    It was a great stay. Room was great and bed comfy. I did see a roach in a kitchen cabinet. And both of my shuttles to the hotel and from the hotel were late. But otherwise, a great stay.

    Joel, 1 night business trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Service was excellent, especially Donna!

    Heather, 5 night trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly staff!!! Always helpful! I don’t want to write more

    Sheryl&Donna, 5 night romance trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We stay here often. I like that there are restaurants that you can walk to!

    Jenny, 1 night family trip, Nov 2, 2019

    Verified Expedia guest review

See all 77 reviews