Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Photo gallery for Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Lobby
Executive Suite, 1 Bedroom, Non Smoking, View | Terrace/patio
Executive Suite, 1 Bedroom, Non Smoking, View | Living area
Executive Room, 2 Twin Beds, Non Smoking | Room
Executive Room, 1 King Bed, Non Smoking | Room

Overview of Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

5.0 star property
Luxury hotel with spa, near Church of St. George

8.2/10 Very Good

710 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
5 Sveta Nedelya Square, Sofia, 1000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 7 meeting rooms
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Sofia City Center

Getting around

  • Sofia Airport (SOF) - 19 min drive
  • Sofia Sever Station - 6 min drive
  • Sofia Central Station - 23 min walk
  • Serdika Station - 2 min walk
  • Lavov Most Station - 13 min walk
  • Central Bus Station - Sofia - 21 min walk
  • Airport shuttle (surcharge)

About this property

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

5-star luxury hotel revitalized in 2019 and located in the heart of Sofia City Center
A roundtrip airport shuttle, an art gallery on site, and a shopping mall on site are just a few of the amenities provided at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia. Treat yourself to a facial or a massage at the onsite spa. Be sure to enjoy a meal at Stardust restaurant, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • An elevator, a 24-hour front desk, and luggage storage
  • Smoke-free premises, ATM/banking services, and a ballroom
  • Guest reviews say great things about the breakfast
Room features
All 241 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Baby baths and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 241 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (BGN 30 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Baby bath
  • Bed rails

What to do

  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Conference center (13563 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1956
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • Bulgarian
  • English
  • German
  • Greek
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Stardust restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: BGN 50 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BGN 1.31 per person, per night

Optional extras

  • Breakfast costs between BGN 30 and BGN 36 per person (approximately)
  • Airport shuttle service is offered for an extra charge of BGN 59 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for BGN 59.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 59 per pet, per night

Parking

  • Self parking costs BGN 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and Apple Pay.

Also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Sofia
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia Hotel Sofia

Frequently asked questions

Does Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia offer free cancellation for a full refund?
Yes, Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia on October 2, 2022 start from P 5,384, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of BGN 59 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
Yes. Self parking costs BGN 30 per day.
Is airport shuttle service offered by Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
Yes, an airport shuttle is available. The charge is BGN 59 per vehicle one-way.
What are the check-in and check-out times at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia and nearby?
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia has a spa and a fitness center.
Are there restaurants at or near Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia?
Yes, there's an onsite restaurant, Stardust restaurant. Nearby restaurants include The Irish Harp (3-min walk), Hesburger (4-min walk), and Da Nino Pizza & Food (4-min walk).
What's the area around Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia like?
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia is in Sofia City Center, a short 2-minute walk from Serdika Station and 3 minutes' walk from Saint Sofia Monument. The local area is central and popular with nature enthusiasts.

Overall score and ratings

8.2

Very Good

8.3/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Michael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Toby, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Stay clear
Extremely outdated , dirty dusty rooms , mold growing in bathroom . Ideally situated in town centre but over valued .
david, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay in Sofia!
Great place!
Nikolay, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Gergana, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

really good
i am irfan asif brother of imran.my brother managed hotel booking for me. its excellent choice.it’s good location and safe and comfortable zone near sofia center. i really enjoyed my trip.
Imran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

ellen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good hotel
The Hotel is very beautiful, in the middle of the city center. the rooms are very nice and comfort! the team was grate and. we get a lot of help with then (specially the reception) the bad side is that we needed to call the hotel for them to send cleaning service (because in the 2-3 days our room was not clean when we get back from our trips)
Yonatan, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Miri, 3-night trip
Verified Hotels.com guest review