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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with 3 restaurants, near Petronas Twin Towers

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Sheraton Imperial Kuala Lumpur Hotel

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner, and happy hour
Exterior
Property entrance
Hypo-allergenic bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Sheraton Imperial Kuala Lumpur Hotel

8.4 out of 10 Very Good
8.4/10 Very Good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is P 4,240
Price available on 09/28/2023
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking, City View

Executive lounge

Club Room, 2 Twin Beds, Non Smoking, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Living room

Presidential Suite, 1 Double Bed

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Chow Kit
  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 21 min walk
  • KLCC Park - 22 min walk
  • Kuala Lumpur Tower - 22 min walk
  • Pavilion Kuala Lumpur - 25 min walk
  • Berjaya Times Square - 36 min walk
  • Kuala Lumpur Convention Centre - 3 min drive
  • World Trade Centre Kuala Lumpur - 3 min drive
  • Merdeka Square - 3 min drive
  • Jalan Alor - 5 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 27 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Medan Tuanku Station - 1 min walk
  • Dang Wangi Station - 7 min walk
  • Bukit Nanas Station - 9 min walk

Restaurants

  • Essence - 1 min walk
  • Sheraton Club Lounge - 1 min walk
  • Starbucks - 1 min walk
  • Fuel Shack - 5 min walk
  • Limapulo - 1 min walk
Map

About this property

Sheraton Imperial Kuala Lumpur Hotel

When you stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be just a 5-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can visit the spa to be pampered with massages or mani/pedis, and Essence, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: Medan Tuanku Station is steps away and Dang Wangi Station is 7 minutes.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 398 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 29.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (17652 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Villa Danieli - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Essence Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 48.00–84.00 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 93.0 per night

Parking

  • Valet parking costs MYR 29.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel offer free cancellation for a full refund?
Yes, Sheraton Imperial Kuala Lumpur Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?
As of September 27, 2023, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on September 28, 2023 start from P 4,240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Imperial Kuala Lumpur Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Imperial Kuala Lumpur Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Imperial Kuala Lumpur Hotel?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?
You can check in from 3 PM - 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Sheraton Imperial Kuala Lumpur Hotel and nearby?
Sheraton Imperial Kuala Lumpur Hotel has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Sheraton Imperial Kuala Lumpur Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Sheraton Imperial Kuala Lumpur Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sheraton Imperial Kuala Lumpur Hotel like?
Sheraton Imperial Kuala Lumpur Hotel is in Chow Kit, a short 1-minute walk from Medan Tuanku Station and 19 minutes' walk from Petronas Twin Towers.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My home in Kuala Lumpur.
Top notch in every aspect. This was my eighth stay since 2010. My family and I thoroughly enjoyed the comfort and convenience. Friendly and professional staff.
Peter, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at the Sheraton Imperial
The.hotel was excellent and very good value for money Only a short distance from the Pavilion shopping strip Staff were super helpful
jeffrey, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Rahul, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Crap business centre
I went to print document out in business centre (as instructed by reception) but no paper in the printer and the printer was not one connected to your computer??? Poor poor approach - somebody should be checking??
W, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very satisfied
Great service and the bed was super comfy. The room was very big, but could do with some refurbishing. Overall very satisfied with our stay!
Oscar, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Damian, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mei Fong, 3-night family trip
Verified Hotels.com guest review