Mount Nelson, A Belmond Hotel, Cape Town

Photo gallery for Mount Nelson, A Belmond Hotel, Cape Town

Primary image
Outdoor pool
Pool
Outdoor pool
View from room

Overview of Mount Nelson, A Belmond Hotel, Cape Town

Mount Nelson, A Belmond Hotel, Cape Town

5.0 star property
Mountain hotel with spa, near Company's Garden

9.6/10 Exceptional

294 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
76 Orange Street, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free shopping center shuttle
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • In-room childcare
For families
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Table Mountain - 12 min drive
  • Cape Town Cruise Terminal - 19 min drive
  • V&A Waterfront - 12 min drive
  • Two Oceans Aquarium - 12 min drive
  • Cape Town Stadium - 13 min drive
  • Camps Bay Beach - 10 min drive
  • Kirstenbosch National Botanical Gardens - 20 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 23 min drive
  • Cape Town Bellville Station - 20 min drive
  • Cape Town Station - 25 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Mount Nelson, A Belmond Hotel, Cape Town

Mount Nelson, A Belmond Hotel, Cape Town offers an airport shuttle (available 24 hours) for ZAR 990 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

Languages

Afrikaans, English, French, German, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's books

What to do

  • Tennis
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1899
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Afrikaans
  • English
  • French
  • German
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Librisa Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Lord Nelson Restaurant - Onsite restaurant.
Oasis Bistro - Overlooking the pool and garden, this restaurant serves breakfast, brunch, and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Planet Bar - Overlooking the garden, this Champagne bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Chefâ??s Table - This restaurant specializes in local cuisine. Reservations are required. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Mount Nelson, A Belmond Hotel, Cape Town is listed in the 2018 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 990 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Airport shuttle service for children costs ZAR 990 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Belmond Mount Nelson
Belmond Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel Cape Town
Belmond Nelson Hotel
Hotel Mount Nelson
Mount Nelson
Mount Nelson Hotel
Nelson Mount
Nelson Mount Hotel
Belmond Mount Nelson Hotel Cape Town, South Africa
Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Mount Nelson, A Belmond Hotel, Cape Town Hotel
Mount Nelson, A Belmond Hotel, Cape Town Cape Town
Mount Nelson, A Belmond Hotel, Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Elizabeth, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Sunghee, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Noluthando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful as ever !
Wonderful stay at The Nelly, so great to be back , lovely to see familiar faces amongst the staff, as normal its 10/10 for everything, they just always get it right here, it’s why I think of it as my home in Cape Town rather than just a hotel.
James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely fantastic property and staff! It’s in a great location and the grounds are breathtaking. They have two heated pools and a great breakfast buffet that everyone rightfully raves about. The rooms are huge and clean and tastefully decorated. Absolutely no complaints about anything, the staff were incredibly friendly and helpful getting us whatever we needed within minutes. Highly recommend!
Narsay, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff went out of their way to make us feel welcomed. Very warm attentive staff!
Lily, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Kenneth, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Mount Nelson did not disappoint
We loved staying at the Mount Nelson, we did not get in our car the whole time we stayed there. Loved the old grandeur of the hotel, the staff were very friendly and could not do enough for us. We loved the adult pool, which we mostly had all to ourselves. We loved walking in the gardens of the hotel as well as the surrounding neighbourhood. Of Course we did afternoon tea at the Nellie, and it was everything I had always read about it. We will definately be back visiting the pink lady
Adrian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heated pool is actually very warm. Breakfast was amazing. The options and the quality. Enjoyed my balcony view. Some upgraded to the cottages which were very amazing.
Rosemary, 6-night family trip
Verified Expedia guest review