Guests
All properties in Ixtapa, Guerrero, Mexico

Emporio Ixtapa

3.5-star beachfront resort with spa, near El Palmar Beach

  • Free WiFi and free parking
From
P3,559

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 80.
1 / 80Outdoor Pool
Boulevard Ixtapa S.n., Ixtapa, 40880, GRO, Mexico
7.8.Good.
  • Loved it! I would definitely return with friends next time!

    Oct 6, 2021

  • Enjoyed the amenities, cleanliness, great beach access and close to shopping. Great stay!

    Jul 19, 2021

See all 302 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 219 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 outdoor pool

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • On a private beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 18 min walk
  • Zihuatanejo Bay - 4.5 mi / 7.2 km
  • Ixtapa Island - 5.2 mi / 8.4 km
  • La Madera Beach - 5.5 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Double Beds, Mountain View
  • Superior Room, 2 Double Beds, Ocean View
  • Standard Double or Twin Room
  • Junior Suite, 2 Double Beds, Ocean View
  • Junior Suite, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Mountain View

What’s around

Landmarks

  • On a private beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 18 min walk
  • Zihuatanejo Bay - 4.5 mi / 7.2 km
  • Ixtapa Island - 5.2 mi / 8.4 km
  • La Madera Beach - 5.5 mi / 8.9 km
  • La Ropa Beach - 5.7 mi / 9.2 km
  • Linda Beach - 7.3 mi / 11.7 km
  • Las Gatas Beach - 7.8 mi / 12.5 km
  • Larga Beach - 9.6 mi / 15.4 km
  • Blanca Beach - 12.4 mi / 19.9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 16 min drive
map
See on map
Boulevard Ixtapa S.n., Ixtapa, 40880, GRO, Mexico

At a glance

Hotel size

  • This hotel has 219 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Pool umbrellas
  • Health club
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and select beverages included
  • Dining availability limited at one or more venues

Not included
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Room service
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Oriental Spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Sunset Grill - This beachfront seafood restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Free bicycles on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Day gala dinner fee for stays on 1 January

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Emporio Ixtapa
  • Hotel Emporio Ixtapa
  • Emporio Ixtapa Resort
  • Emporio Ixtapa Ixtapa
  • Emporio Ixtapa Resort Ixtapa
  • Hotel Emporio
  • Hotel Emporio Ixtapa
  • Ixtapa Hotel Emporio
  • Emporio Hotel Ixtapa
  • Emporio Ixtapa Hotel Ixtapa
  • Emporio Resort Ixtapa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Emporio Ixtapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Emilio's Pizza (5-min walk), Deborah's Restaurant (5-min walk), and El Tiburon De La Costa (6-min walk).
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Emporio Ixtapa also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a health club, and a garden.
7.8.Good.
  • 10.0.Exceptional

    Relax

    Just what I needed to relax!

    Javier, 2 night trip with friends, Jun 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very kind and helpful

    1 night trip with friends, May 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice place

    1 night family trip, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Just need a little organization on the buffet. Some chef will get mad when serving. Also refrigerator in the room was not working and the hand sanitizer from the elevator did not work as well. Overall, everything was great and most of the customers service was great. I will definitely stay on this hotel again.

    2 night family trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    NEVER STAY IN THIS HOTEL

    Terrible experience!!! Never stay in this BOX. Dirty! Full of people all over hotel without face cover. They never clean our room. They kick you out from the beach at 5 pm!!! Sunset was at 7pm!!! But they said you must go in to the hotel because of pandemia!!! They forcing you to go in to, to spend your money in the hotel. Never stay again.

    2 night family trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Emporio was good. Only complaint was the cab used from Emporio to our timeshare property Pacifica. Emporio has a sign posted that says cost of cab ride should be $70 pesos. When we took the cab ride to Pacifica the cabbie demanded $120 pesos. Next time I will ask at Emporio before I take a cab to Pacifica.

    3 night family trip, Feb 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It is located close to everything and the view was very great

    1 night romance trip, Feb 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The location of Emporio is great! It is reasonably priced and they do not require all-inclusive. Staff is very friendly and helpful.

    4 night romance trip, Feb 20, 2021

    Verified Expedia guest review

  • 6.0.Good

    The staff was excellent, the food delicious, the grounds spotless, the beach awesome. The first room- spotless, but the faucet wouldn’t shut off, the refrigerator didn’t work, the air conditioner didn’t work. The staff addressed these issues within 1/2 hour, but after 2 days of the air conditioner not cooling we were upgraded to an ocean view room. The refrigerator was broken in that room but everything else worked perfectly. I think the COVID shutdown in 2020 greatly affected their income and ability to do maintenance. I will definitely be returning next year. Lord willing.

    7 night family trip, Feb 6, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Staff were the best! Maintenance on the beach area was lacking but running at reduced capacity means running with reduced staff so certain things are bound to fall through the cracks.

    14 night family trip, Jan 30, 2021

    Verified Orbitz guest review

See all 302 reviews