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Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Exterior
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Metrocentro

9.0/10 Superb

1,019 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Blvd. de Los Heroes, San Salvador, SS, 544

Room options

About this area

What's nearby

  • Heart of San Salvador
  • Monumento al Salvador del Mundo - 8 min drive
  • Estadio Cuscatlan - 17 min drive
  • Plaza Merliot - 26 min drive

Getting around

  • San Salvador (ILS-Ilopango) - 45 min drive
  • El Salvador Intl. Airport (SAL) - 49 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tony Roma's - 3 min walk
  • La Hola Beto's - 3 min walk
  • Los Tacos De Paco - 5 min walk
  • Faisca Do Brasil - 5 min walk
  • Pueblo Viejo - 6 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. You can visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis, and Faisca do Brasil, one of 3 restaurants, serves Brazilian cuisine and is open for lunch and dinner. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Pool gate

Working away

  • 24-hour business center
  • 13 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (17244 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 39-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8–14.99 for adults, and USD 8–14.99 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of USD 59 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 59 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 29.5 per night
  • Rollaway beds are available for USD 29.5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

Does Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offer free cancellation for a full refund?
Yes, Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
As of February 4, 2023, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel on February 10, 2023 start from P 7,071, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge of USD 59 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of USD 59 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel and nearby?
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring Brazilian cuisine. Nearby restaurants include La Hola Beto's (3-min walk), Los Tacos De Paco (5-min walk), and Faisca Do Brasil (5-min walk).
Does Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel like?
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel is in the heart of San Salvador, a short 1-minute walk from Metrocentro and 18 minutes' walk from Cuscatlan Park. Travelers love the hotel's prime location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Everage service front desk and restaurant ok nothing outstanding normal service
Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall was a great experience, thank you
The floor in the shower was slippery and shower you can’t move and it only had 1/2 of the door the water spilled outside the shower. Also, the coffee maker and the coffee was not good. Staff members were very professional and courteous.
Dora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Isis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Verified Orbitz guest review

10/10 Exceptional

Everything was good no complaints
Verified Expedia guest review

10/10 Exceptional

I loved the spa. Virna gave the best massage in the world. The room very was clean and quit , the whole staff were very kind. I loved the Picasso restaurant!
Claudia, 2-night trip
Verified Expedia guest review

8/10 Very Good

Excellent service and the people are very friendly!
Hector, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

This hotel never disappoint, friendly staff best location and very clean room, Great place to stay with family, or alone
wilber, 4-night romance trip
Verified Expedia guest review