The David Citadel Jerusalem

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Outdoor pool
Outdoor pool
Indoor spa tub
Room

Overview of The David Citadel Jerusalem

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The David Citadel Jerusalem

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Mamilla Mall

8.6/10 Fabulous

358 verified Hotels.com guest reviews

Guests rated location

  • Walkable49 positive mentions
  • Shopping47 positive mentions
  • Convenient40 positive mentions
  • Dining options36 positive mentions
  • Safe33 positive mentions

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
7 King David St, Jerusalem, 94101
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Jerusalem City Centre
  • Jaffa Gate - 7 min walk
  • Ben Yehuda Street - 7 min walk
  • Church of the Holy Sepulchre - 12 min walk
  • Damascus Gate - 12 min walk
  • Western Wall - 17 min walk
  • Dome of the Rock - 18 min walk
  • Al-Aqsa Mosque - 18 min walk
  • Temple Mount - 20 min walk
  • Mount of Olives - 21 min walk
  • City of David - 22 min walk

Getting around

  • Ben Gurion Airport (TLV) - 52 min drive
  • Jerusalem (JRS-Malha Railway Station) - 18 min drive
  • Jerusalem Malha Station - 18 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Train station pick-up (surcharge)

About this property

The David Citadel Jerusalem

The David Citadel Jerusalem features a free kids' club and puts you within a 10-minute walk of Jaffa Gate. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Veranda Fine Grill, one of 3 restaurants, serves dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the pool and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 385 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (ILS 60.00 per day)
  • Height restrictions apply for onsite parking

Transfers

  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Bicycle rentals nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1085 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The David Citadel Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Veranda Fine Grill - Overlooking the pool, this theme restaurant serves dinner only. Reservations are required.
Lobby Lounge - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Seasons Restaurant - Overlooking the pool, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

Renovations and closures

The property is closed between October 6 and October 19.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for ILS 145.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs ILS 60.00 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the fitness facility or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards and cash.

Also known as

Citadel David
Citadel David Hotel
Citadel Hotel
David Citadel
David Citadel Hotel
David Citadel Hotel Jerusalem
David Citadel Jerusalem
Hotel David Citadel
The David Citadel Hotel
The David Citadel Jerusalem Hotel
The David Citadel Jerusalem Jerusalem
The David Citadel Jerusalem Hotel Jerusalem

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

2/10 Poor

Worst 5 Star Hotel I’ve Experienced
The staff was very rude and at times lazy (e.g. not ordering our car to airport or offering to help us with luggage). The location is great, but dealing with the staff was a nighmare and ruined the trip to Jerusalem for my fiancé and myself. The hotel rooms themselves are also a bit run-down (had the junior suite) for a 5 star hotel.
Kevin, 1-night trip
Verified Hotels.com guest review

6/10 Good

generally underwhelmed
The hotel is very well located near the old city and adjacent to an outdoor mall, however the overall property seemed a bit dated and i thought the service in general could have been better. Staffed seemed Aloof most of the time. I had to replace my key three times for no apparent reason. After some misunderstanding my room didn't get cleaned one day and while the restaurant overlooking the pool is beautiful, service was hard to get. I think the biggest issue is the hotel seems very geared towards Tours who they seem to dote on. As a single traveler i really didn't seem to be a priority and on several occasions including the restaurant and front drive was basically ignored. I travel for work a lot and considering the room rate experience was generally a bit disappointing.
steven, 3-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dov, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Moshe, 3-night trip
Verified Expedia guest review

2/10 Poor

Roni tamar, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Chana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shimon, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Always my go-to location when I visit Isreal
Uri, 3-night trip
Verified Hotels.com guest review