Palacio del Inka, A Luxury Collection Hotel by Marriott

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Overview of Palacio del Inka, A Luxury Collection Hotel by Marriott

Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property
Luxury hotel with spa, near Coricancha

9.4/10 Exceptional

697 verified Hotels.com guest reviews

Property highlights

  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
  • Bathtub
  • Connecting rooms available
Map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 7 min drive

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 6 min drive
  • Cusco Wanchaq Station - 10 min walk
  • Poroy Station - 11 min drive
  • San Pedro Station - 14 min walk
  • Airport shuttle (surcharge)

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

5-star historic hotel in the heart of Cusco Historic Center
At Palacio del Inka, A Luxury Collection Hotel by Marriott, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The onsite restaurant, Inti Raymi Restaurant, features Regional cuisine. Stay connected with free in-room wired Internet, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • A computer station, an elevator, and a front desk safe
  • Luggage storage, concierge services, and a gift shop
  • A porter/bellhop, free newspapers, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 203 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch LED TVs with cable channels
  • Free infant beds, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's games
  • Outlet covers

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (3358 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1450
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Dining

Inti Raymi Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 38.40 per accommodation, per night
  • Resort fee inclusions:
    • Spa access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Additional inclusions
    • WiFi access (may be limited)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person

Children & extra beds

  • Rollaway beds are available for USD 105.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Frequently asked questions

Does Palacio del Inka, A Luxury Collection Hotel by Marriott offer free cancellation for a full refund?
Yes, Palacio del Inka, A Luxury Collection Hotel by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palacio del Inka, A Luxury Collection Hotel by Marriott?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Palacio del Inka, A Luxury Collection Hotel by Marriott on September 30, 2022 start from P 17,998, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palacio del Inka, A Luxury Collection Hotel by Marriott?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palacio del Inka, A Luxury Collection Hotel by Marriott?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Palacio del Inka, A Luxury Collection Hotel by Marriott?
Yes, an airport shuttle is available. The charge is USD 15 per person.
What are the check-in and check-out times at Palacio del Inka, A Luxury Collection Hotel by Marriott?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Palacio del Inka, A Luxury Collection Hotel by Marriott and nearby?
Palacio del Inka, A Luxury Collection Hotel by Marriott has a spa and a steam room, as well as a garden.
Are there restaurants at or near Palacio del Inka, A Luxury Collection Hotel by Marriott?
Yes, Inti Raymi Restaurant offers Regional cuisine. Nearby restaurants include Deva Restaurant Típico (3-min walk), La Valeriana (4-min walk), and Faustina (4-min walk).
What's the area around Palacio del Inka, A Luxury Collection Hotel by Marriott like?
Palacio del Inka, A Luxury Collection Hotel by Marriott is in Cusco Historic Center, a short 10-minute walk from Cusco Wanchaq Station and 7 minutes' walk from Plaza de Armas. Travelers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very Good

Kiel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely one of the best hotels of my life!!!
We stayed at both Marriott owned properties while we were in Cusco. The JW was lovely, but we were completely blown away by Palacio del Inka!!! The hotel itself was OUTSTANDING!!! That it still contains walls originally constructed by the Incas, is astonishing! The tour was very lovely and the live performance by the Incan Musician blew our minds!!! We totally enjoyed the Pisco Sour Class and Miguel was so fun as he taught the class. The room was gorgeous! The bed was the most comfortable bed with the best sleep of my adult life. The breakfast was delicious! The spa was fabulous! I cannot say enough amazing things about this hotel!!!
Kathryn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marianela, 8-night trip
Verified Hotels.com guest review

6/10 Good

choose a boutique instead
In my opinion this shouldn't be considered a 5 star hotel. It's the largest hotel in Cusco and so there are tours and huge groups of people everywhere all the time. The condition of the public spaces needs some upgrading. The service is good, solid, but no better than a 3 or 4 star. The spa is way too small for the size of the hotel, and so they have to shuffle you through really fast. There are all kinds of mysterious extra charges when you leave, that nobody tells you about up front. I would not choose such an impersonal place when you have a million boutique hotels in this city, each one more gorgeous than the next. There are so many spectacular options with better prices and services.
Alison, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 3-night trip
Verified Expedia guest review

8/10 Very Good

Wyeth, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed, property was excelent location but only problem was our room AC didnt work , we let front desk know and their solution eas to install a portable fan in the room , never changed us the room and hotel eas 50 percent capacity , unacceptable
alejandro, 3-night trip with friends
Verified Expedia guest review