Mercure Chester Abbots Well Hotel

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Overview of Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel

4.0 star property
4-star hotel with spa, near Grosvenor Park

7.0/10 Good

983 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P2,982
Price available on 24/07/2022
Whitchurch Road Christleton, Chester, England, CH3 5QL
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Conference center
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Roman Amphitheatre - 37 min walk
  • Chester Cathedral - 38 min walk
  • Chester City Walls - 43 min walk
  • Grosvenor Park - 4 min drive
  • Chester Castle - 10 min drive
  • University of Chester - 9 min drive
  • St Mary's Church - Handbridge - 10 min drive
  • Eastgate Clock - 6 min drive
  • Chester Racecourse - 11 min drive
  • Chester Town Hall - 11 min drive
  • Grosvenor Museum - 6 min drive

Getting around

  • Manchester Airport (MAN) - 39 min drive
  • John Lennon Airport (LPL) - 42 min drive
  • Chester Station - 7 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 11 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester Zoo and Chester City Walls. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Brasserie, which serves British cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this upscale hotel. The location and comfortable guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms


  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping

Working away

  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Bulgarian
  • English
  • French
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.


The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


Guests can rest easy knowing there's a carbon monoxide detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Comfortable room and we used the pool and jacuzzi which was lovely 😊
Amanda, 2-night trip
Verified guest review

8/10 Very Good

Limited bar options but great hotel
I was disapointed that the bar menu states that some small breakfast options are available from 7am, but when i got there they said that the bar doesnt open till 11am so these options were not avtually available? To their credit, they let me go make a sandwich in the restaurant and only charged me the bar rate, but I did feel like I was an inconvenience. Aside from that, the stay was great!
1-night business trip
Verified guest review

8/10 Very Good

GILLIAN, 1-night trip
Verified guest review

10/10 Exceptional

ELEANOR, 1-night trip
Verified guest review

4/10 Fair

The hotel was very tired and the hot water did not work, so not able to have a shower. The only redeeming feature, was the staff, they were lovely. Would not choose to stay again
1-night business trip
Verified guest review

10/10 Exceptional

Colin, 1-night trip
Verified guest review

4/10 Fair

Lucy, 1-night trip
Verified guest review

10/10 Exceptional

A pleasant stay
The staff were really friendly. Nice clean and tidy hotel. Room was nice and clean bed was comfy all in all a pleasant stay
Liam, 1-night trip with friends
Verified guest review

10/10 Exceptional

Helen, 2-night trip
Verified guest review

8/10 Very Good

Sandra, 1-night trip
Verified guest review