Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Kitchener, Ontario, Canada
1 room, 2 adults

Crowne Plaza Kitchener-Waterloo, Kitchener, Canada

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
105 King St E, Kitchener, ON, N2G2K8, Canada

Family-friendly hotel with indoor pool, near Centre In The Square
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Service
Fantastic service
Location
Location is ok

Crowne Plaza Kitchener-Waterloo, Kitchener, Canada

from P3,719
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)
  • Executive Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Executive Suite, Non Smoking

What’s around Crowne Plaza Kitchener-Waterloo, Kitchener, Canada

Landmarks

  • Heart of Kitchener
  • Centre In The Square - 9 min walk
  • TheMuseum - 3 min walk
  • Conrad Centre for the Performing Arts - 3 min walk
  • Historic St. Paul's Lutheran Church - 5 min walk
  • Kitchener City Hall - 6 min walk
  • St. Mary's Church - 8 min walk
  • Kitchener-Waterloo Art Gallery - 9 min walk

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 62 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 13 min drive
  • Kitchener Station - 16 min walk
  • Guelph Central Station - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Bowling alley on site
  • Miniature golf on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bowling alley on site
  • Miniature golf on site
  • Racquetball/squash on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Kitchener-Waterloo, Kitchener, Canada’s small print

Also known as

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo Kitchener
  • Crowne Plaza Kitchener-Waterloo Hotel Kitchener

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: CAD 250.00 per stay

Optional extras

Self parking costs CAD 12.00 per night with in/out privileges

Valet parking costs CAD 20.00 per night with in/out privileges

Rollaway beds are available for CAD 15.0 per stay

Breakfast costs between CAD 9.00 and CAD 15.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Kitchener-Waterloo, Kitchener, Canada

  • Is there a pool at Crowne Plaza Kitchener-Waterloo?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Kitchener-Waterloo?
    Sorry, pets aren't allowed.
  • Is parking offered at Crowne Plaza Kitchener-Waterloo?
    Yes. Self parking costs CAD 12.00 per night. Valet parking costs CAD 20.00 per night.
  • What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo?
    You can check in from 3 PM to 2 AM. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Kitchener-Waterloo?
    Yes, there's an onsite restaurant that serves American cuisine.

Recent reviews

Very good 8.0 From 450 reviews

Very good 8.0
Nice staff, but I can’t recommend staying here
Check in and the staff were excellent, the bed and pillows were great....however the bathroom and shower were dirty, with old buildup and stained tiles, there was a coffee stain on the sheets (hoping it was coffee!) and the hotel in general just felt a little outdated and shabby. Old carpets, tacky decor and a lot of lime green. The restaurant/bar was completely empty during our stay, and after stopping by for a drink it’s easy to see why. Tiny portions of reheated frozen food and ridiculous prices. The area the hotel is in is sketchy, plenty of homeless people making the walk from the parking area into the hotel uncomfortable and open drug use. While our stay overall was ok, I would not recommend or stay here again.
ca3 night business trip
Very good 8.0
Nice Stay
Gym was spacious but a bit dated. Convenient and easy of access with parking. Breakfast was above average
Mark, ca1 night business trip
Fair 4.0
When we checked in we were informed the pool closed at 4 pm which was check in time very disappointed
Darrin, ca1 night trip
Very good 8.0
Awkward Parking Setup / Parking NOT Included
When you check in, they give you a parking ticket, which led me to assume that parking was included. To get to the parking garage you drive down a dark, mid-block alley and turn right (away from the hotel). You can then get back to the hotel via the alley or through the overhead tunnel connecting the garage to the hotel. If you cross the alley to the hotel, you'll miss seeing the parking payment machine. It's an odd, non-intuitive setup which is not explained / addressed on their website.
ca1 night family trip
Very good 8.0
It was a great smelling welcomingbuilding, front desk staff were fantastic! The pool was good, a little on the cold side. Parking was easy and close. Everything was really good, except for the service of the restaurant/lounge inside - .... molasses... But please don’t deter you from staying there
Robert, ca1 night trip
Good 6.0
Breakfast was bland and had no flavour, bacon was so thin it was like eating tissue paper. Rooms need better lighting. Was not provided an receipt for total charges.
ca1 night trip
Fair 4.0
No heat. They didn't turn on the heat in this wing. What a joke. Can’t believe it for a Crown Plaza.
Mike, us1 night business trip
Fair 4.0
Cold
The HVAC system was broken and the hotel was very cold, because the AC would not turn off. They still charged full rate and offer no compensation.
David, ca1 night trip
Very good 8.0
Much better than a lot of the reviews I read.
Did not know that parking was extra until I booked. They cannot valet park a car with manual transmission. The bar had unusual hours I thought. All room doors slam and you can hear everyone else's doors from your room. Other than that it was great.
ca1 night family trip
Exceptional 10.0
Plaza Crowne
Wonderful Staff. Great food . Walkable to venues . Highly recommended!
Carl, ca1 night trip

Crowne Plaza Kitchener-Waterloo, Kitchener, Canada

Is the description of this property not correct? Tell us