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All properties in Urbandale, Iowa, United States of America
1 room, 2 adults

Holiday Inn Hotel & Suites Des Moines - Northwest, Urbandale, United States of America

3-star3 stars
Great for familiesThis property has good facilities for families.
4800 Merle Hay Rd, Urbandale, IA, 50322, United States of America

3-star hotel in Urbandale with indoor pool and restaurant
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Holiday Inn Hotel & Suites Des Moines - Northwest, Urbandale, United States of America

from P4,257
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (WHEELCHAIR)
  • Suite, 1 King Bed, Accessible, Non Smoking (WHEELCHAIR)

What’s around Holiday Inn Hotel & Suites Des Moines - Northwest, Urbandale, United States of America

Landmarks

  • Merle Hay Mall - 28 min walk
  • Pioneer Hi-Bred Headquarters - 2.4 mi / 3.8 km
  • Drake University - 5 mi / 8.1 km
  • Buccaneer Arena - 3.5 mi / 5.7 km
  • Iowa Gold Star Military Museum - 3.7 mi / 5.9 km
  • Waveland Municipal Golf Course - 4 mi / 6.4 km
  • Val Air Ballroom - 4.9 mi / 7.9 km
  • Des Moines Community Playhouse - 5 mi / 8.1 km

Getting around

  • Des Moines, IA (DSM-Des Moines Intl.) - 24 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 50 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

Offsite

  • Free area shuttle within 2 mi

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Holiday Inn Hotel & Suites Des Moines - Northwest, Urbandale, United States of America’s small print

Also known as

  • Holiday Inn Hotel Moines Northwest
  • Holiday Inn Moines Northwest
  • Holiday Inn Hotel Moines Northwest Urbandale
  • Holiday Inn Moines Northwest Urbandale
  • & Suites Des Moines Northwest
  • Holiday Inn Hotel & Suites Des Moines - Northwest Hotel
  • Holiday Inn Hotel & Suites Des Moines - Northwest Urbandale

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Microwaves are available for USD 7 per night

Refrigerators are available for USD 7 per night

Buffet breakfast is offered for an extra charge of USD 8 per person (approximately)

Pets are allowed for an extra charge of USD 20 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Hotel & Suites Des Moines - Northwest, Urbandale, United States of America

  • Is there a pool at Holiday Inn Hotel & Suites Des Moines - Northwest?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Hotel & Suites Des Moines - Northwest?
    Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per stay.
  • Is parking offered at Holiday Inn Hotel & Suites Des Moines - Northwest?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Holiday Inn Hotel & Suites Des Moines - Northwest?
    Yes, a free airport shuttle is available.
  • What are the check-in and check-out times at Holiday Inn Hotel & Suites Des Moines - Northwest?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Holiday Inn Hotel & Suites Des Moines - Northwest?
    Yes, there's an onsite restaurant. Nearby restaurants include Castaways Bar & Grill (2-min walk), Bennigan's (3-min walk), and McDonald's (4-min walk).

Recent reviews

Very good 8.2 From 312 reviews

Good 6.0
Floor need vacuuming, all kinds of stuff under bed
Karin, us1 night trip
Very good 8.0
Nice Hotel - Des Moines Northwest
The hotel was in a convenient location near the highway. It was clean, felt almost new, the beds were comfortable, it had a nice indoor pool, (which we didn't use) and the staff was friendly. The price seemed a little high, but still worked within our budget.
Thomas, us1 night trip
Fair 4.0
Disappointed
Was not as advertised, restaurant was closed, breakfast was cold, hot tub has been closed for time.
Patricia, us1 night trip
Very good 8.0
ok
for a holiday inn i expected it to be a little nicer and the fan on the heater ran constantly and the was annoying
joseph, us1 night trip
Good 6.0
The tv channel reception was poor a good portion of the time and the window units for heat/air would blow hot air high even when the air was on. It was very frustrating while sleeping. The room was clean and there were plenty of pillows and bedding which was helpful.
Stephanie, us2 night trip with friends
Very good 8.0
Nice place
Nice hotel. Bed was comfortable and room was clean. Need to work on de-icing the parking lot. We didn't leave until 8:45 and no one had touched the lot.
patricia, us1 night romance trip
Very good 8.0
No bar!
The reason we decided to stay at this hotel was location and the bar food looked AMAZING. HOWEVER, the bar was NOT OPEN due to renovation. Very disappointing.
christina, us1 night trip with friends
Exceptional 10.0
Very nice quiet comfortable room.
us1 night trip
Good 6.0
The Hotel is very nice and as advertised. Our only complaint was that the curtains don't close. The only window covering we had was the see through curtains. The room darkening ones do not close so street lights and car lights come in the window all night long.
Melissa, us1 night family trip
Very good 8.0
Customer Service
Our stay was just fine. My only complaint is about after we left. I received a call that my card didn’t go through for room service. I sorted it out right away. Unfortunately from the moment I first answered the call to hanging up, I was treated like I was trying to skip out on the bill instead of it being an honest mistake.
us1 night family trip

Holiday Inn Hotel & Suites Des Moines - Northwest, Urbandale, United States of America

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