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All properties in Windsor, England, United Kingdom
1 room, 2 adults

Castle Hotel Windsor - MGallery, Windsor, United Kingdom

4-star4 stars
18 High Street, Windsor, England, SL4 1LJ, United Kingdom

4-star hotel with restaurant, near Windsor Castle
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Beautiful hotel very professional staff , the only down side for us as a couple was the…Sep 28, 2020
  • Excellent location, excellent services by staff.Sep 25, 2020

Castle Hotel Windsor - MGallery, Windsor, United Kingdom

from P5,964
  • Classic Room, 1 Queen Bed
  • Family Tree House, Multiple Beds, View (Windsor High Street View)
  • Classic Room, 1 Twin Bed
  • Executive Double Room, Multiple Beds
  • Executive Twin Room, 2 Twin Beds

What’s around Castle Hotel Windsor - MGallery, Windsor, United Kingdom

Landmarks

  • In Windsor City Centre
  • Windsor Castle - 1 min walk
  • Frogmore House - 10 min walk
  • Windsor Racecourse - 32 min walk
  • Windsor Parish Church - 1 min walk
  • Windsor Guildhall - 1 min walk
  • Windsor Royal Shopping Centre - 2 min walk
  • St. Georges Chapel - 3 min walk

Getting around

  • Heathrow Airport (LHR) - 22 min drive
  • Gatwick Airport (LGW) - 53 min drive
  • Windsor & Eton Central Station - 5 min walk
  • Windsor & Eton Riverside Station - 6 min walk
  • Slough Datchet Station - 3 min drive

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:30 AM
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 893
  • Conference space size (meters) - 83
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Romanian
  • Slovak
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Marco Pierre White - This restaurant serves breakfast, lunch, and dinner.

Marco Pierre White Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Castle Hotel Windsor - MGallery, Windsor, United Kingdom’s small print

Also known as

  • Castle Hotel Windsor
  • Windsor Hotel Mercure
  • Accor Castle Windsor
  • Mercure Castle Windsor Hotel Windsor
  • Castle Hotel Windsor MGallery Collection
  • Castle Hotel MGallery Collection
  • Castle Windsor MGallery Collection
  • Castle MGallery Collection
  • Windsor Mgallery Windsor
  • Castle Hotel Windsor - MGallery Hotel
  • Castle Hotel Windsor - MGallery Windsor
  • Mercure Castle
  • Castle Hotel Windsor - MGallery Hotel Windsor
  • Mercure Castle Hotel
  • Mercure Castle Hotel Windsor
  • Mercure Castle Windsor
  • Mercure Hotel Windsor
  • Mercure Windsor
  • Mercure Windsor Castle
  • Mercure Windsor Castle Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs GBP 25 per night

Full breakfast is offered for an extra charge of GBP 16.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Castle Hotel Windsor - MGallery, Windsor, United Kingdom

  • Does Castle Hotel Windsor - MGallery offer free cancellation for a full refund?
    Yes, Castle Hotel Windsor - MGallery does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Castle Hotel Windsor - MGallery?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Castle Hotel Windsor - MGallery?
    Yes. Self parking costs GBP 25 per night.
  • Are pets allowed at Castle Hotel Windsor - MGallery?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Castle Hotel Windsor - MGallery?
    You can check in from 3:00 PM to 2:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Castle Hotel Windsor - MGallery?
    Yes, there's an onsite restaurant. Nearby restaurants include The Two Brewers (3-min walk), Bill's (3-min walk), and The Real Greek (4-min walk).

Recent reviews

Fabulous 8.6 From 337 reviews

Exceptional 10.0
Top location, high quality hotel and service
Excellent location in town centre. One minute walk to the castle, several excellent restaurants within a minute or two. Five minute walk to the boat station for river trips. Lovely rooms and general ambience throughout the hotel.
chris, gb2 night trip
Very good 8.0
Great location
Had a good night staying here before an early flight from LHR. The service was good and the location is perfect to explore Windsor. The room and bathroom area was a bit tired and could do with updating.
Dirk, gb1 night trip
Very good 8.0
Very good experience overall, clean and comfortable rooms, helpful staff and perfect central location. Only note would be the noise from corridor fire doors when other guests go in and out the rooms. Otherwise very pleased!
KONSTANTINA, gb1 night trip with friends
Exceptional 10.0
Nice hotel Very friendly and helpful staff Parking is very expensive so used a car park around the corner
NIGEL, gb4 night trip
Exceptional 10.0
Overall well accommodated
Enjoyable stay, well accommodated on all fronts, in line with current Covid guidelines as well.
Jan, gb1 night family trip
Exceptional 10.0
Excellent Hotel
We found the location, rooms and food to be absolutely first class, and can highly recommend the Castle Hotel.
Anthony, gb2 night trip
Exceptional 10.0
Excellent stay
We had a really lovely relaxing stay. Staff were very friendly, accommodating and knowledgeable. We couldn't fault it. We had dinner and breakfast as well and both meals were extremely good.
Lisa, gb1 night family trip
Very good 8.0
Great location, nice hotel
Great location, Room good, few hiccoughs, pillows no oomph so will need at least 3, basin in toilet ok if it wasn't for the glass shelf above as it makes it near on impossible to shave or clean your teeth without a lot of water going onto the floor, otherwise very comfortable.
Mike, gb2 night trip
Very good 8.0
Location location location
This hotel is in the heart of Windsor. It has amazing restaurants nearby and a stones throw from the castle (I wouldn’t throw any though!). The hotel parking for guests is very expensive at £25 a night but at least the car is safe and secure and you get the bags in quick. I booked a superior room but I question if this was actually the case as our king bed was two single mattresses pushed together. I didn’t question this but maybe I should have as I did pay extra for what should have been a better room. The breakfast was okay but I expected better quality. The staff were excellent and could not do any more for us.
Andrew, gb2 night family trip
Very good 8.0
Great location, hotel can do better
Unbeatable location, room acceptable and good value for money. However, overall cleanliness and housekeeping needs improvement, particularly in these times of Covid-19. Some common areas are due for refurbishment. Staff service mixed. Would still stay again given location and pricing
gb3 night trip with friends

Castle Hotel Windsor - MGallery, Windsor, United Kingdom

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