Guests
All properties in Rochester (and vicinity), New York, United States of America

Best Western Rochester Marketplace Inn

No-frills hotel in Rochester

  • Free on-the-go breakfast, free WiFi, and free parking
From
P5,011

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Best Western Rochester Marketplace Inn
  • Best Western Rochester Marketplace Inn
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Bathroom
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Bathroom
  • Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn. Image 1 of 55.
1 / 55Best Western Rochester Marketplace Inn
940 Jefferson Rd, Rochester (and vicinity), 14623, NY, United States of America
7.8.Good.
  • Everything was excellent I was only disappointed that I was not informed that I was going…

    Oct 4, 2021

  • Very good trip, I really didn’t spend much time in the room but it was very clean the…

    Aug 27, 2021

See all 702 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Shopping
Safe
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Front desk safe

For families

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping

What’s around

  • Bill Gray's Regional Iceplex - 27 min walk
  • Marketplace Mall - 31 min walk
  • Fair and Expo Center - 33 min walk
  • Veterans Memorial Park - 38 min walk
  • URMC Women's Health Center - 2.8 mi / 4.5 km
  • Tinker Nature Park - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

What’s around

Landmarks

  • Bill Gray's Regional Iceplex - 27 min walk
  • Marketplace Mall - 31 min walk
  • Fair and Expo Center - 33 min walk
  • Veterans Memorial Park - 38 min walk
  • URMC Women's Health Center - 2.8 mi / 4.5 km
  • Tinker Nature Park - 3 mi / 4.9 km
  • Strong Memorial Hospital - 3.2 mi / 5.1 km
  • Genesee Valley Park - 3.4 mi / 5.5 km
  • Frederick Douglass Statue - 3.7 mi / 5.9 km
  • Genesee River - 3.7 mi / 6 km
  • University of Rochester - 3.8 mi / 6.1 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 9 min drive
  • Rochester Station - 17 min drive
map
See on map
940 Jefferson Rd, Rochester (and vicinity), 14623, NY, United States of America

At a glance

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily

Things to do

  • Fitness facilities

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 35-inch flat-screen TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable depositPay at property

  • Deposit: USD 100 per accommodation, per stay

Children & extra bedsPay at property

  • Cribs/infant beds are available for USD 10.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted.

Also known as

  • Best Western Marketplace
  • Best Western Marketplace Hotel Rochester
  • Best Rochester Marketplace
  • Best Western Rochester Marketplace Inn Hotel
  • Best Western Rochester Marketplace Inn Rochester
  • Best Western Rochester Marketplace Inn Hotel Rochester
  • Best Western Marketplace Inn
  • Best Western Marketplace Inn Rochester
  • Best Western Marketplace Rochester
  • Best Western Rochester
  • Best Western Rochester Marketplace
  • Best Western Rochester Marketplace Inn
  • Marketplace Inn
  • Rochester Best Western

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Rochester Marketplace Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Sticky Lips BBQ Juke Joint (4-min walk), Palmer's Direct To You Market (4-min walk), and The King and I (8-min walk).
  • Maintain your daily exercise routine at the gym.
7.8.Good.
  • 10.0.Exceptional

    Friendly staff

    The staff was incredibly friendly and helpful during our stay.

    Heidi, 1 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Needs improvements

    The Hotel was easily accessible from the freeway. The Hotel is not well maintained, the sink and the shower is not draining well. We were given only two towels and a hand towel. The room is spacious and the bed is comfortable. The wall paper in the toilet area is feeling off the wall. We are not sure of the cleanliness and used sanitizing wipes all over before we have settled our belongings. We were too tired when we arrived, so we did not bother to complain but on our checkout time I let the front desk staff know about it. The staff are not very friendly as well.

    1 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Just What We Needed in Rochester

    We had a very clean room, easily accessed, very quiet. Breakfast was satisfying. Strategically located.

    Deanie, 1 night trip with friends, Aug 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Our Stay on 8/20

    Only two towels provided; no toiletries in the room. Had to pay a visit to the desk on two occasions for these items. No USB reports whatsoever (found that to be very odd). Thermostat read 61 when we entered the room - NO issue as our family LOVES a cool room :)

    Curtis, 1 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great stay!

    Staff were very friendly and accommodating. Comfy beds. Nice workout room. We were dropping our son off for college and this hotel worked out perfectly.

    Christopher, 2 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Only one washcloth for a two night stay

    We’ve been staying at this property for 2 years. We will not return. Last 2 visits we’ve had lukewarm showers - at best. One time the hotel was full but the other was not. This visit we were given only one wash cloth for our room and had to share. We were told no more were available. Our room was not cleaned after the first night and we had to again share the now dirty washcloth for our second day. We were told again that no washcloths were available.

    Denise, 2 night family trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Never had such a dirty room dirty carpet things falling apart no room cleaning for 3 days terrible

    Amna, 3 night family trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ehhhh

    Not a great motel but was fine for one night. Two towels in a room that should sleep 4, bed wasn’t great, breakfast was almost non existent.

    Thomas, 1 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good place , very convenient nice location, We have stayed here before, this time when we arrived the host told us that rooms were being serviced every three days, ours was not serviced at all during our 7 days stay. Also breakfast it not what used to be (not to mean that was something special) but it has diminished, no hot plates, only cold prepacked items.

    7 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Didn't Get to Stay

    Apparently it is a rule that if you are under 21 you cant book a room. Which is stupid because many hotels allow you stay if you are at least 18. If i can't get into the room then you shouldn't have let me pay for the room. Now i need a refund of $106.24 since i could not stay in room and I had to continue driving for 9 more hours by myself. Never staying at a best western ever again. And i want my money back.

    Arafa, 1 night trip, Aug 14, 2021

    Verified Hotels.com guest review

See all 702 reviews