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All properties in Surfers Paradise, Queensland, Australia
1 room, 2 adults

Novotel Surfers Paradise, Surfers Paradise, Australia

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217, Australia

Luxury hotel with outdoor pool, connected to a shopping center, near Cavill Avenue
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Ordinary amenities

Novotel Surfers Paradise, Surfers Paradise, Australia

from P4,261
  • Deluxe Room, Multiple Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Superior Double Room, 2 Double Beds, View (Hinterland view)
  • Deluxe Room, 1 King Bed, View (Hinterland view)
  • Deluxe Double Room, 2 Double Beds, View (Hinterland view)
  • Executive Room, 1 King Bed, Ocean View (Spa)
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Double Room, 2 Double Beds, Ocean View
  • Executive Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Ocean View
  • Superior Double Room, 2 Double Beds, Ocean View
  • Family Room, Multiple Beds (Superior)
  • Superior Room, 1 King Bed, View (Hinterland view)
  • Superior Room, 1 King Bed, View (Hinterland view)

What’s around Novotel Surfers Paradise, Surfers Paradise, Australia

Landmarks

  • Heart of Surfers Paradise
  • Cavill Avenue - 2 min walk
  • SkyPoint Observation Deck - 5 min walk
  • Surfers Paradise Beach - 5 min walk
  • Chevron Renaissance - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 37 min walk
  • Timezone - 3 min walk
  • Infinity Attraction - 6 min walk

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive
  • Varsity Lakes Station - 15 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Florida Gardens station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 6749
  • Conference space size (meters) - 627
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Novotel Surfers Paradise, Surfers Paradise, Australia’s small print

Also known as

  • Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Novotel Surfers Paradise Hotel
  • Surfers Paradise Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast
  • Novotel Surfers Paradise Hotel
  • Novotel Surfers Paradise Surfers Paradise
  • Novotel Surfers Paradise Hotel Surfers Paradise

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Mandatory fees

Cash deposit: AUD 200 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Late check-out can be arranged for an extra charge of AUD 30.00 (subject to availability)

Self parking costs AUD 18 per day

Rollaway beds are available for AUD 50.0 per day

Buffet breakfast is offered for an extra charge of AUD 34 per person (approximately)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Surfers Paradise, Surfers Paradise, Australia

  • Is there a pool at Novotel Surfers Paradise?
    Yes, there's an outdoor pool.
  • Are pets allowed at Novotel Surfers Paradise?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Novotel Surfers Paradise?
    Yes. Self parking costs AUD 18 per day. Parking spots may be limited.
  • What are the check-in and check-out times at Novotel Surfers Paradise?
    You can check in starting at 2 PM. Check-out time is 11 AM. Late check-out is available for a charge of AUD 30.00 (subject to availability).
  • Are there restaurants at or near Novotel Surfers Paradise?
    Yes, there's an onsite restaurant.

Recent reviews

Very good 8.2 From 1,153 reviews

Very good 8.0
Location
Great Location 5 minutes to the beach nice view of the beach from a balcony room clean comfortable room nice pool thou the water was way to warm for me due to a few hot days In the room the the lights were to dim hard to put make up not enough rails or hooks to hang hand towels, towels or clothing on in bathroom It was a bit annoying I had to keep asking for 3 of everything to be left ( 3 adults staying in the room) On the second day we return to find a note from the management saying happy birthday to someone that was not any of us Even thou we were on the 22nd floor it was still noisy at night Yes I would stay again but I don’t believe this hotel is a 4 and half star I would give it a 3 and a half
Debbie, au3 night trip with friends
Exceptional 10.0
Very good hotel
Great stay, awesome free upgrade, great staff, good amenities, quiet room, great ocean view.
Bruno, au3 night trip
Exceptional 10.0
The upgraded room was excellent with an amazing view of the sea. The buffet breakfast was too class
Grant, au1 night trip
Very good 8.0
Mr
Everything was good especially outside view. But shampoo quality was not good Thank you
Kwanghyun, au2 night trip

Novotel Surfers Paradise, Surfers Paradise, Australia

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