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All properties in Gera, Thuringia, Germany

Mercure Hotel Gera City

4-star hotel in Gera with restaurant and bar/lounge

  • Free WiFi
From
P3,234

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  •  penta Standard Room - Bathroom
  • Exterior
  • Terrace/Patio
Terrace/Patio. Image 1 of 45.
1 / 45Terrace/Patio
Gutenbergstr. 2a, Gera, 7548, TH, Germany
8.4.Very good.
  • I booked this hotel because of their very nice accessibility to wheelchairs. I am in an…

    Nov 1, 2021

  • Fantastic, clean and spacious hotel. Great rooms and good breakfast. Lovely little town…

    Oct 8, 2021

See all 98 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from October 14 2021 to February 28 2022 (dates subject to change):
  • Fitness facilities
  • Sauna
  • The property will be renovating from January 3 2022 to January 30 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
    • Free WiFi
    • Parking available
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 164 guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • Self parking

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Garden

    What’s around

    • On the riverwalk
    • Kunstsammlung Gera - 1 min walk
    • Saale-Unstrut-Triasland Nature Park - 9 mi / 14.4 km
    • Museum Osterburg Weida - 9.1 mi / 14.7 km
    • Blankenhain Castle - 14.3 mi / 23 km
    • Georgius-Agricola-Klinikum Zeitz - 14.9 mi / 24 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room, 1 Double Bed
    • Standard Room, 2 Twin Beds
    • Standard Room, 1 Queen Bed
    • Standard Room, Multiple Beds

    What’s around

    Landmarks

    • On the riverwalk
    • Kunstsammlung Gera - 1 min walk
    • Saale-Unstrut-Triasland Nature Park - 9 mi / 14.4 km
    • Museum Osterburg Weida - 9.1 mi / 14.7 km
    • Blankenhain Castle - 14.3 mi / 23 km
    • Georgius-Agricola-Klinikum Zeitz - 14.9 mi / 24 km
    • Bismarck-Hain - 16.6 mi / 26.7 km
    • West Saxon Textile Museum - 17.2 mi / 27.6 km
    • Strandbad Kretzschau - 17.9 mi / 28.7 km
    • Waldkliniken Eisenberg - 18.1 mi / 29.2 km
    • Saale Valley - 18.8 mi / 30.3 km

    Getting around

    • Gera (ZGA-Gera Train Station) - 9 min walk
    • Gera Central Station - 9 min walk
    • Gera Central Station - 10 min walk
    • Central Station / Theater Tram Stop - 7 min walk
    • South Station Tram Stop - 18 min walk
    • South Station Tram Stop - 18 min walk
    map
    See on map
    Gutenbergstr. 2a, Gera, 7548, TH, Germany

    At a glance

    Hotel size

    • This hotel has 164 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls and litter boxes available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Covered onsite self parking (EUR 9.5 per day)
    • Covered onsite extended parking (EUR 66.50 per week)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities
    • Sauna
    • Golfing nearby
    • Parasailing nearby
    • Use of nearby fitness center (discount)

    Working away

    • Number of meeting rooms - 11
    • Conference space
    • Conference space size (feet) - 8073
    • Conference space size (meters) - 750
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1996
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Wheelchairs available on site

    Languages Spoken

    • English
    • French
    • German
    • Spanish
    • Thai

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Rainfall showerhead
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • First-run movies
    • Pay movies
    • Premium TV channels
    • Video-game console

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Phone

    More

    • Connecting/adjoining rooms available

    Special features

    Dining

    Pentalounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

    Lounge Bar - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • The city imposes an accommodation tax (Übernachtungssteuer) of EUR 1 per person, per night. This tax does not apply to children under 12 years of age.

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 16.00 for adults and EUR 16 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for EUR 25.0 per night
    • Guests must contact this property in advance to reserve cribs/infant beds

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of EUR 25 per pet, per night
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered self parking costs EUR 9.5 per day
    • Covered extended parking costs EUR 66.50 per week
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of:

    • Safe Travels (WTTC - Global)
    • Ecolab (3rd party expert - Global)
    • COVID-19 Guidelines (WHO)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Parties and events are allowed on site.

    Long-term renters welcome.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts credit cards. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Gera pentahotel
    • Mercure Hotel Gera City Hotel
    • Mercure Hotel Gera City Hotel Gera
    • pentahotel Gera
    • pentahotel Hotel Gera
    • pentahotel Gera Hotel
    • pentahotel Gera
    • Mercure Hotel Gera City Gera

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Hotel Gera City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 9.5 per day. Extended parking costs EUR 66.50 per week. Parking spots may be limited.
    • Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes, there's an onsite restaurant, pentalounge. Nearby restaurants include Kutscherhaus (4-min walk), Aposto Restaurant (5-min walk), and Downtown (9-min walk).
    • Have fun with nearby activities like horseback riding and parasailing, and practice your swing on the nearby golf course. Additional recreation nearby includes game viewing. Enjoy amenities like a sauna, a fitness center, and a garden.
    8.4.Very good.
    • 8.0.Very good

      City stay

      Good experience

      1 night business trip, Nov 29, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Business stay

      Pleasant stay, good location. Food is nice

      2 night business trip, Oct 10, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Bedroom furniture rather old; unbelievably there was no glass or beaker in the room at all: Corona virus? But fair value for money.

      John, 2 night family trip, Jul 20, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Pleasant Stay

      A fine option if you are visiting Gera.

      2 night trip, Mar 12, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Enttäuschend

      Bett und Bad waren sauber und gut. Aber der Rest ist dringend sanierungsbedürftig! Die Möbel sind alt die Auslegeware verschlissen genau so wie der löchrige Sitzbezug des Stuhles. Fitnesraum und Sauna sind geschlossen und die Bar sowie das Restaurant sind zur Zeit Baustelle. Hier muss dringend gehandelt werden um wieder einen 4-Sterne Standart zu erreichen!

      1 night business trip, Jan 10, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ein Mercure, mit besonders freundlichem Personal

      Ein typisches Mercure Hotel mit entsprechendem Service. Hervorzuheben ist die Freundlichkeit des Personals beim Check-in und auch beim Checkout aber auch beim Frühstück. Ein paar Abzüge gibt's für die sehr weich Matratze und der Teppich könnte Mal ausgetauscht werden. Er ist zwar sauber, wie auch der Rest und vor allem das Bad, aber man sieht ihm sein Alter an und man hat das Gefühl, dass man ihm sein Alter auch erriechen kann. Irgendwie halt etwas muffig.... Ansonsten top und alleine das freundliche Personal ist ein Grund wieder zukommen.....

      Alexander, 1 night business trip, Dec 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Das beste Hitel in Gera

      Markus, 3 night business trip, Aug 27, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      trotz Dauerregen hab ich den Aufenthalt sehr positiv empfunden - tolle Lokale,freundliche Leute ,schöne Stadt,komme wieder

      4 night trip, Aug 25, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Enttäuschend

      Der Empfang am Samstag abend war kurz angebunden und nicht freundlich. Uns wurde keine Frühstückszeit genannt, obwohl wir Frühstück gebucht hatten. In den Zimmern lösen sich Tapeten von der Wand. In der Dusche konnte man nur mit dem Regenwasserduschkopf duschen, die Handbrause konnte nicht benutzt werden (defekt) und auch die Halterung dafür war defekt. Es gab keine Becher zum Zähneputzen oder um etwas im Zimmer zu trinken, auch keine Einwegbecher. Das Frühstück war gut besucht, aber das Personal war zu wenig oder zu langsam: ständig waren die Behälter leer, wurden nur sehr schleppend aufgefüllt. Die Tische wurden gar nicht oder sehr schleppend abgeräumt. Zumindest zum Frühstück war das Personal aber freundlich. Ansonsten waren wir sehr enttäuscht.

      Jens, 1 night trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Ich war früher schon eine Art Stammgast im ehemaligen Penta-Hotel, aber der neue Betreiber (Mercure) sollte zeitnah einmal die Zimmer wieder auf 4-Sterne-Niveau bringen, insbesondere die Tapete an den Wänden sieht wirklich nicht mehr gut aus. Das Parkhaus wird derzeit renoviert und so steht nur eingeschränkter Parkraum zur Verfügung. Da sollte man aber den Hotelgästen nicht den vollen Tarif berechnen, was aber geschah. Das Personal war sehr freundlich! und kompetent

      1 night business trip, Aug 12, 2021

      Verified Expedia guest review

    See all 98 reviews