Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in West Springfield, Massachusetts, United States of America
1 room, 2 adults

Comfort Inn & Suites, West Springfield, United States of America

2.5-star2.5 stars
Great for familiesThis property has good facilities for families.
106 Capital Drive, West Springfield, MA, 01089, United States of America

No-frills West Springfield hotel with indoor pool
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Everything is perfect except run out tissue paper.Mar 3, 2020
  • It was the best hotel I've ever stayed at. The most cleanest hotel ever! Very updated…Feb 25, 2020

Comfort Inn & Suites, West Springfield, United States of America

from P4,259
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

What’s around Comfort Inn & Suites, West Springfield, United States of America

Landmarks

  • Holyoke Mall - 2.7 mi / 4.3 km
  • Josiah Day House - 2.8 mi / 4.5 km
  • MassMutual Center - 4.8 mi / 7.7 km
  • MGM Springfield - 4.9 mi / 7.9 km
  • Naismith Memorial Basketball Hall of Fame - 5.1 mi / 8.1 km
  • Quadrangle - 4.9 mi / 7.9 km
  • Dr. Seuss National Memorial - 5 mi / 8.1 km
  • Springfield City Library - 5.1 mi / 8.1 km

Getting around

  • Hartford, CT (BDL-Bradley Intl.) - 28 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Springfield Union Station - 7 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Spa tub
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Comfort Inn & Suites, West Springfield, United States of America’s small print

Also known as

  • Comfort Inn West Springfield
  • Comfort Inn & Suites Hotel West Springfield
  • Comfort West Springfield
  • Comfort Inn Suites
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites West Springfield

Policies

Tax ID - C0008023250

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property.

For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Comfort Inn & Suites, West Springfield, United States of America

  • Is there a pool at Comfort Inn & Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Comfort Inn & Suites?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Comfort Inn & Suites?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Comfort Inn & Suites?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Comfort Inn & Suites?
    Yes. Nearby restaurants include Hooters (7-min walk), On the Border (8-min walk), and Cal's (14-min walk).

Recent reviews

Good 7.8 From 198 reviews

Good 6.0
unfavorable review.
The hotel is decent but there was too many loud people and the kids at the swimming people were out of control with there parents sitting there doing nothing about it.
Gerry, us1 night trip
Exceptional 10.0
The stay was very enjoyable. I was in the area to celebrate Thanksgiving with family. I found the hotel to be very accommodating the amenities were very good and the staff was very professional. One of the staff members remembered me from past visits which showed that I was a valued customer. The whole experience was positive and I look forward to returning.
us1 night family trip
Exceptional 10.0
Quick weekend trip to the Big E
Quick weekend trip to the Big E (Equine Affair)! Great service, great breakfast! Only 8-10 minutes away from the Big E. Definitely recommend it! Comfy beds!
Teresa, us1 night trip with friends
Fair 4.0
That rooms are small, with very small closet, one can tolerate, but I got food poisoning on Sunday! I was a very first guest in the dinning room at 6 AM( we wanted to leave hotel early ) and saw young African American lady putting food on the table. I took some eggs and sausage which were COLD ( made on Saturday?), nothing there was fresh! However , coffee and coffee creamers tested very bed( creamer were standing pilled up on the table, not in the frig) and I stopped drinking it very fast, but it was to late! I got very bad staphylococcus poisoning,( I am retired physician) with nausea,vomiting,diarrhea, abdominal pain... had to stay in hotel room till last allowed time. I am now at home, but still not feeling well and still with pain!!! Saving money by serving bad ,old food to customers is a very dangerous game!!!
melissa, us6 night trip
Fair 4.0
Very disappointing. Used to stay here before the fire and it was great! While Howard tried hard, amenities have been neglected. Pool wasn’t heated, hot tub was full of foam and hair, coffee was always room temp at best,but the silver fish in the bathroom was the worst. Left early and won’t be returning.
us2 night trip
Fair 4.0
Poor service
Returned from a day out after staying one night. The second night, there were not enough towels for the registered guests. The beds were not made, and a hair elastic was found in a bed slept in by two people who did not use hair elastics. Tha manager apologized and stated thst since we booked with hotels.com, there was nothing he could offer to compensate for these issues. He signed a business card and said we could get a free night the next time we stsyed in West Springfield MA. Not sure I could stay with these conditions and couldn't believe he couldn't attempt to save the Comfort Inn reputation due to Hotels. Com being used.
us2 night trip with friends
Exceptional 10.0
Will use this Inn every time I go home.
Without a doubt the kitchen and front desk staff were excellent. The room, bathroom, dining room, lobby and halls were very clean and orderly. Some of the room furnishings are beginning to look used. The breakfasts were very fresh and plentiful. All of the staff was very friendly and very polite. Would and will recommend this motel to anyone I know.
Richard, us3 night trip
Exceptional 10.0
Weekend away
Hotel was convenient to where we were going. Room was clean breakfast was ok.
us2 night trip
Very good 8.0
Big E trip
Nice hotel, clean and quiet.
Lisa, us2 night family trip
Exceptional 10.0
Relaxing and clean
Excellent stay. Staff is amazing.
Virginia, us1 night trip with friends

Comfort Inn & Suites, West Springfield, United States of America

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