Comfort Inn & Suites

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Indoor pool

Overview of Comfort Inn & Suites

Comfort Inn & Suites

2.5 star property
No-frills West Springfield hotel with indoor pool

7.5/10 Good

583 verified guest reviews

Guests rated location

  • Quiet43 positive mentions
  • Easy Parking37 positive mentions
  • Convenient30 positive mentions
  • Safe30 positive mentions
  • Dining options29 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is P5,707
Price available on 19/06/2022
106 Capital Drive, West Springfield, MA, 01089
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Spa tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Holyoke Mall - 5 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 7 min drive
  • Dr. Seuss National Memorial - 7 min drive
  • Naismith Memorial Basketball Hall of Fame - 7 min drive
  • Springfield Science Museum - 7 min drive
  • Springfield Museums - 8 min drive
  • Springfield Armory - 8 min drive
  • Eastern States Exposition - 11 min drive
  • Forest Park - 11 min drive
  • Mount Tom - 12 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive
  • Springfield Union Station - 7 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 17 min drive

About this property

Comfort Inn & Suites

When you stay at Comfort Inn & Suites, you'll be within a 10-minute drive of Holyoke Mall and MGM Springfield. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Also, Naismith Memorial Basketball Hall of Fame and Eastern States Exposition are within a short drive. Fellow travelers like the helpful staff and WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms


  • Parking
  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Taking the kids

  • Children stay free


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby


  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Spa tub


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

State tax ID - C0008023250

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Michael, 1-night trip
Verified guest review

10/10 Exceptional

Kenya, 1-night family trip
Verified guest review

10/10 Exceptional

Enjoy it
Kenya, 2-night family trip
Verified guest review

10/10 Exceptional

Very comforting and accommodating!!
2-night family trip
Verified guest review

6/10 Good

Not a hotel I’d stay at again , more of a hotel for people who need to live somewhere.
Iris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brittney, 1-night trip
Verified Expedia guest review

8/10 Very Good

William, 2-night trip
Verified guest review

4/10 Fair

The Smell of marijuana was so horrible since the you enter that almost make me throw
Yomaris, 1-night romance trip
Verified Expedia guest review

6/10 Good

Lori, 2-night family trip
Verified guest review

4/10 Fair

no wifi, on a saturday night there were too many people using, so you could not get wifi. no breakfast, all juice machines broken. no smoking, yet smoke smell permeated halls, rooms, everywhere. bathroom especially needs updating, shower stall literally cracking and peeling underfoot, totally gross
elizabeth, 1-night family trip
Verified guest review