Guests
All properties in Drummondville, Quebec, Canada

Best Western Hotel Universel Drummondville

Eco-friendly hotel with indoor pool, connected to the convention center, near Drummondville Golf and Curling Club

  • Free WiFi and free parking
From
P5,213

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915 rue Hains, Drummondville, J2C3A1, QC, Canada
8.6.Fabulous.
  • Just passing through and had a good rest. Convenient services.

    Sep 17, 2021

  • The check-in felt a little contentious. I speak English and Spanish, but my French is…

    Sep 15, 2021

See all 646 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western), Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 116 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Drummondville Golf and Curling Club - 31 min walk
  • Maison des arts Desjardins Drummondville - 43 min walk
  • Le Village Quebecois d'Antan - 2.7 mi / 4.4 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking, Refrigerator
  • Suite, 1 King Bed, Non Smoking, Refrigerator
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

What’s around

Landmarks

  • Drummondville Golf and Curling Club - 31 min walk
  • Maison des arts Desjardins Drummondville - 43 min walk
  • Le Village Quebecois d'Antan - 2.7 mi / 4.4 km

Getting around

  • Trudeau International Airport (YUL) - 88 min drive
map
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915 rue Hains, Drummondville, J2C3A1, QC, Canada

At a glance

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1972
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • First-run movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 7 and CAD 25 for adults, and CAD 5 and CAD 12 for children (approximately)

Children & extra bedsPay at property

  • Cribs/infant beds are available for CAD 10.0 per night
  • Rollaway beds are available for CAD 20.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of CAD 25 per accommodation, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Best Western Plus Hotel Universel
  • Best Western Universel Drummondville
  • Best Western Universel
  • Best Universel Drummondville
  • Best Western Hotel Universel Drummondville Hotel
  • Best Western Hotel Universel Drummondville Drummondville
  • Best Western Hotel Universel Drummondville Hotel Drummondville
  • Best Western Plus Hotel Universel Drummondville
  • Best Western Plus Universel Drummondville
  • Drummondville Best Western
  • Hotel Best Western Drummondville
  • Best Western Plus Universel
  • BEST WESTERN PLUS Hotel Universel Drummondville Quebec
  • Best Western Drummondville
  • Best Western Hotel Drummondville

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Hotel Universel Drummondville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 4 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Tim Hortons (4-min walk), Casa Du Spaghetti (12-min walk), and Pâtisserie Boulangerie Ludovic (2 mi).
  • Have fun with nearby winter activities like sledding, snow tubing, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. Best Western Hotel Universel Drummondville also has a garden.
8.6.Fabulous.
  • 6.0.Good

    why charge more for a dog?

    nice place comfy bed for the price breakfast should be included if check in on line no place to mention if have a pet! found out u must call!

    paul, 1 night trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Soccer Tournament Stay

    2-night stay for our soccer team. Everyone had a great time.

    Michael, 2 night trip with friends, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Séjour correct pour un tournois sportif

    Je suis satisfaite de mon expérience. Les lits sont très confortables. La piscine a été très apprécié des filles. Le service au déjeuner du resto annexé était un peu long mais possiblement en lien avec un manque de personnel suite a la pandémie. Le repas était très bon cependant. Il n’y a pas eu de visite de la femme de ménage entre nos deux nuités.

    Sylvie, 2 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great

    lisette, 2 night trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Na

    1 night trip, May 6, 2021

    Verified Expedia guest review

  • 6.0.Good

    There were hidden costs ! They charged sn additional $25. for our dog to stay. That along with the taxes brought to price over $150. for a plan room that was no bargain! We will not book there again!

    1 night family trip, Apr 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    This review is related to room 207, the one I used What was good: - Room very spacious - Bed very cozy - Free parking in front the hotel entrance - Bathtub with whirlpool (nice surprise) - Inner heated pool What can be improved: - Very thick pillows, uncomfortable for the neck - Heating noisy, couldn't sleep because of it the first night so the second night I had to shut it down. - Not included breakfast.

    2 night family trip, Nov 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Placement is extremely convenient

    1 night business trip, Nov 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great hotel

    Great hotel

    Nadira, 1 night business trip, Sep 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to the highway and restaurant available if you needed it

    Bo, 1 night family trip, Sep 7, 2020

    Verified Expedia guest review

See all 646 reviews