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All properties in George Town, Penang, Malaysia
1 room, 2 adults

PARKROYAL Penang Resort, George Town, Malaysia

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100, Malaysia

Upscale beachfront hotel with spa, near Ferringgi Beach
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fantastic hotel. Staff all go out of their way to make your stay perfect. Breakfast…Mar 14, 2020
  • We had a fabulous one week stay. The staff were all friendly and attentive. The gardens…Feb 22, 2020

PARKROYAL Penang Resort, George Town, Malaysia

  • Superior Room
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed, Balcony, Ocean View
  • Lanai Suite Sea View with Balcony
  • Family Room, 1 Bedroom, Balcony, Partial Sea View
  • Deluxe Room, 2 Twin Beds
  • Family Room, 2 Bedrooms, Balcony, Sea View
  • Premier Room, 2 Twin Beds, Balcony, Ocean View
  • Premier Suite, 1 King Bed, Sea View
  • Deluxe Sea Facing King Room
  • Deluxe Sea Facing Twin Room

What’s around PARKROYAL Penang Resort, George Town, Malaysia

Landmarks

  • On the beach
  • Ferringgi Beach - 4 min walk
  • Batu Feringghi Night Market - 2 min walk
  • Eden Parade Shopping Centre - 11 min walk
  • East Wind Watersports - 13 min walk
  • Tropical Spice Garden - 21 min walk
  • TeddyVille Museum - 43 min walk
  • Teluk Bahang Beach - 2.6 mi / 4.1 km

Getting around

  • Penang (PEN-Penang Intl.) - 49 min drive
  • Penang Sentral - 59 min drive

At a glance

Key facts

Hotel size

  • This hotel has 309 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 17

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Playground on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Pool umbrellas
  • Health club
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

St. Gragory Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Dining

Cinnamon Asian Kitchen - Overlooking the ocean and garden, this family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Gustoso - This poolside theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Gustoso By The Beach - This beach theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Javana Lounge - Overlooking the garden, this café serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sunset Bar - This beachfront bar serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Steam room
  • Bicycle rentals on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Windsurfing nearby

PARKROYAL Penang Resort, George Town, Malaysia’s small print

Also known as

  • PARKROYAL Penang Resort George Town
  • PARKROYAL Penang George Town
  • PARKROYAL Penang Resort Hotel
  • PARKROYAL Penang Resort George Town
  • PARKROYAL Penang Resort Hotel George Town
  • PARKROYAL Penang Resort
  • PARKROYAL Resort Penang
  • Penang PARKROYAL
  • Penang PARKROYAL Resort
  • Parkroyal Penang Malaysia Batu Ferringhi
  • PARKROYAL Penang Resort, Malaysia Batu Ferringhi
  • Parkroyal Penang, Malaysia Hotel Batu Ferringhi
  • PARKROYAL Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 65.65 for adults and MYR 33.95 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for PARKROYAL Penang Resort, George Town, Malaysia

  • Is there a pool at PARKROYAL Penang Resort?
    Yes, there's an outdoor pool.
  • Are pets allowed at PARKROYAL Penang Resort?
    Sorry, pets aren't allowed.
  • Is parking offered at PARKROYAL Penang Resort?
    Yes, there's free self parking.
  • What are the check-in and check-out times at PARKROYAL Penang Resort?
    You can check in starting at 3:00 PM. Check-out time is noon.
  • Are there restaurants at or near PARKROYAL Penang Resort?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Gurney Drive (7.1 mi).

Recent reviews

Fabulous 8.8 From 410 reviews

Exceptional 10.0
Uple on tour...
Very nice and clean hotel, nice breakfast selection... Outside the resort during the day is a bit different but at night perfect start into the Batu Ferringhi night market
kirk, gb5 night trip
Exceptional 10.0
👍🌺👌
It was an amazing stayed especially the housekeeping for 7th floor Miss Mazaine very friendly and helpful personality and all around hotel were fantastic
KHAYREYA, ie4 night trip
Exceptional 10.0
Excellent
nz9 night trip
Exceptional 10.0
Great hotel, spacious room. Breakfast so many choices,. Love the swimming pool. Great staff
us2 night family trip
Fair 4.0
Deteriorating service
Service at Parkroyal has definitely dropped. I ordered a Coke from the beach bar and the guy said I had to pay cash Cos no deposit was taken from me. Which is not the guest’s problem but their internal process gap. So I told him to leave the bill at the front desk and I’ll pay when I check out. After a bit of back and forth, he finally agreed. However, a few hours later, the beach bar guy called me in my room and repeated the problem with the deposit and paying cash. I told him to leave it at the front desk! Guess what? They tried calling me again the next day! Even left me a note to call them back. This goes to show there is a process gap between the various departments and that the staff are more focused on their process than their customer satisfaction. I paid for the Coke when I checked out, which goes to show it can be done but they would rather inconvenience their customer. Will definitely be shopping for other hotels in Ferringhi next time, as I have noticed a dip in Parkroyal’s service.
gb2 night trip
Poor 2.0
Dirty room
Terrible experience! The room in the photos looks clean and new but it isn’t! Very dirty and dusty which makes my face allergy with serious eczema!
hk2 night trip
Fair 4.0
Disappointing Experience
Many defects in the room & lacked of follow up even after notify the staff
sg3 night trip
Poor 2.0
Ordered vegetarian menu but was served chicken
i had very bad experience at their inhouse restaurant "Cinnamon Asian Kitchen" on 1 Nov 2019. :( i'm a vegetarian for more than 20 years. i ordered spring rolls from their vegetarian menu. i was shocked when i realised that the spring roll that i ate contained chicken. i was shocked and tramautised. It's a horrible mistake they made. My holiday was totally ruined. :(
BEE TIN, sg2 night trip
Exceptional 10.0
Weekend vibes
Enjoy the stay. Good variety breakfast. Nice Beach and pool. Very good gym. Many activities can do during stay. We arrived 1 day late but have a lovely weekend with good relax.
Chompunuch, as2 night romance trip
Very good 8.0
All good but some updating required
The best thing here is the staff. All are helpful and they are truly the best asset the hotel has. It has been two years since I was last here and, frankly, little has changed. The rooms are fine, but to still not have USB outlets in the rooms is not really defensible in this day and age. Also the rise of boy racers in noisy cars and bikes racing along the main road in the small hours means that the rooms facing the road should have double glazing. They don't & this needs attention. Breakfast really good and great people on the egg & asian noodle stations. Bar staff always excellent but the decision to buy cheap tequila will always be an issue. Housekeeping team truly excellent and the unsung heroes. The in hotel shop is fab and the lady there really went out of her way to help me. Concierge service good and helpful. We don't have young kids but this is good place for them. Pools, kids clubs, water park all very good. Didn't dine there other than breakfast and snacks but food and drinks (tequila excepted) again all very good. We will stay at the Parkroyal again. The staff make it what it is. Do some room updating and you will be back top of the heap.
Derren, gb9 night trip

PARKROYAL Penang Resort, George Town, Malaysia

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