Save

Hotel Casa Cielo

4.0 star property
4-star hotel in El Cuyo with outdoor pool and restaurant

Choose dates to view prices

Hotel Casa Cielo

Photo gallery for Hotel Casa Cielo

Outdoor pool
Front of property
In-room safe, blackout drapes, soundproofing, free WiFi
Restaurant
Shower, hydromassage showerhead, towels, soap

Overview of Hotel Casa Cielo

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Restaurant
  • Bar
  • Free parking
Map
CALLE 15 LOTE 190, El Cuyo, YUC, 97707
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Free self parking

Room options

View all photos for Deluxe Double Room

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

In-room safe, blackout drapes, soundproofing, free WiFi

Basic Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

About this area

Getting around

  • Cancun Intl. Airport (CUN) - 175 min drive

Restaurants

  • La Negrita - 3 min walk
  • La Conchita - 4 min walk
  • La Barcaccia - 5 min walk
  • La Casa Palma - 6 min walk
  • El Bucanero - 9 min walk
Map

About this property

Hotel Casa Cielo

Take in the views from the rooftop terrace when you stay at Hotel Casa Cielo. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights at this upscale hotel.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children (15 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Spa services

Room amenities

Home comfort

  • Air conditioning
  • Fan
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 3.0 percent will be charged

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Casa Cielo Hotel
Hotel Casa Cielo El Cuyo
Hotel Casa Cielo Hotel El Cuyo

Frequently asked questions

Does Hotel Casa Cielo offer free cancellation for a full refund?
Yes, Hotel Casa Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Cielo?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Casa Cielo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Cielo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Cielo?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon.
What is there to do at Hotel Casa Cielo and nearby?
Hotel Casa Cielo has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hotel Casa Cielo?
Yes, there's an onsite restaurant.
What's the area around Hotel Casa Cielo like?
Hotel Casa Cielo is a short 1-minute walk from El Cuyo Beach and 3 minutes' walk from Del Cuyo Catholic Church.

Reviews

Reviews

No reviews yet

Be the first to leave a review for this property after your stay.