Guests
All properties in Durban, KwaZulu-Natal, South Africa

Hilton Durban

Luxury hotel with 1 outdoor pools, connected to the convention center, near Durban International Convention Centre

  • Free WiFi in lobby

Property renovations and closures

  • This property is closed from January 11 2021 to December 31 2021 (dates subject to change).

Image gallery

  • Presidential Suite, 1 King Bed, Terrace - Guest Room
  • Presidential Suite, 1 King Bed, Terrace - Guest Room
  • Pool
  • Suite, 1 King Bed, Terrace (Ambassador) - Living Area
  • Presidential Suite, 1 King Bed, Terrace - Guest Room
Presidential Suite, 1 King Bed, Terrace - Guest Room. Image 1 of 136.
1 / 136Presidential Suite, 1 King Bed, Terrace - Guest Room
12-14 Walnut Road, Durban, 4001, KwaZulu-Natal, South Africa
8.4.Very good.
  • I was extremely disappointed with the overall service considering this hotel is rated as…

    Dec 20, 2020

  • Great hotel, great location. Overall stay was good. Staff very friendly and helpful.…

    Dec 10, 2020

See all 131 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 326 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Durban Central Business District
  • Durban International Convention Centre - 6 min walk
  • Golden Mile - 17 min walk
  • Durban Beach - 29 min walk
  • UShaka Marine World - 35 min walk
  • Durban Country Club - 43 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Executive Suite, 1 King Bed (Lounge Access)
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Twin Beds, Business Lounge Access
  • Deluxe Room, 1 King Bed (with Sofa)
  • Room, 2 Twin Beds
  • Presidential Suite, 1 King Bed, Terrace
  • Suite, 1 King Bed, Terrace (Ambassador)
  • Twin Room, Accessible
  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Executive Room, Connecting Rooms (Family)
  • Family Room, Connecting Rooms

What’s around

Landmarks

  • In Durban Central Business District
  • Durban International Convention Centre - 6 min walk
  • Golden Mile - 17 min walk
  • Durban Beach - 29 min walk
  • UShaka Marine World - 35 min walk
  • Durban Country Club - 43 min walk
  • Sahara Stadium Kingsmead - 8 min walk
  • Moses Mabhida Stadium - 41 min walk
  • University of KwaZulu-Natal - 3.8 mi / 6 km
  • Umhlanga Rocks Beach - 7.6 mi / 12.2 km
  • Gateway Theatre of Shopping - 10.1 mi / 16.2 km

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle
map
See on map
12-14 Walnut Road, Durban, 4001, KwaZulu-Natal, South Africa

At a glance

Hotel size

  • This hotel has 326 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (ZAR 95.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Free beach shuttle
  • Number of outdoor pools - 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (meters) - 319

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • Afrikaans
  • English
  • German
  • Hindi
  • Zulu

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

BIG EASY WINEBAR & GRILL - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

CORAL LOUNGE - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.

Vasco's Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of ZAR 215 for adults and ZAR 95.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 690 per vehicle (one-way, Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs ZAR 95.00 per day

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

All guests must please provide the credit card used to make their booking, upon arrival.

Also known as

  • Durban Hilton
  • Hilton Durban
  • Hilton Hotel Durban
  • Hilton Durban Hotel Durban
  • Hilton International Durban
  • Hilton Durban Hotel
  • Hilton Durban Hotel
  • Hilton Durban Durban
  • Hilton Durban Hotel Durban

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Durban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 11 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 95.00 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include The Oriental (7-min walk), Roma Revolving Restaurant (11-min walk), and Grill Jichana (15-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 690 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (4-min drive) is nearby.
  • Have fun with activities like boat tours, fishing, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
8.4.Very good.
  • 8.0.Very good

    Improve your overal breakfast

    It was satisfactory but the breakfast leaves much to be desired. I am sure you can do better here

    Donald, 2 night family trip, Dec 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ood trip

    Nice hotel. Food was not bad. But location was not good. But managable as using car.

    Sungwoo, 2 night family trip, Sep 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cleanliness was excellent. Service was good for the most part. Know your rates otherwise they can rip you off

    1 night romance trip, Mar 8, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was good though it felt like a 4 star experience.

    Dunisani, 2 night family trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was highly quality and friendly staff ,and the food was so delicious ana a pleasant olace to stay and very quite

    Tony, 4 night family trip, Jan 16, 2020

    Verified Expedia guest review

  • 6.0.Good

    Most of the staff was great pleasant friendly. Whatever I ate was great and tasty, however almost everyday they ran out of something or the appliance did not work and so on. Not really the standard of a Hilton hotel. You could not see the bottom of the pool as it was foggy. The windows dirty and by the pool a glass windshield was broken or missing and it is clear it has been missing for a long time. There were amenities displayed on the cctv which did not exist or work. The restaurant opening times changed without notice. there was no draft beer for 5 of the 9 days we were there. Clearly management lacks or funds do. But I still had a very good time. Initially when we got there we were assigned a room on the 1st floor but then the porter said no!! we need to get you a better room and he did. Interesting when we got to our room now on the 9th floor it seemed that some one was just there. There was a half drunken bottle of water in the room... funny things like that happened regularly.

    reitsma, 9 night family trip, Jan 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel and excellent location. Room was very nice. Pool needs some attention. Otherwise very enjoyable stay.

    3 night romance trip, Jan 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not family friendly.

    We had to wait for for over 30min because our rooms were not available. We booked in as a family and the rooms were so far apart being a total risk for the kids. But the hotel itself is good. Just not children friendly.

    David, 2 night family trip, Jan 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The location and airy nature of hotel. The CBD and beach are nearby

    1 night romance trip, Jan 5, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Dissatisfied

    The stay was good in the building. Very bad hotel staff attitude

    Thando, 5 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

See all 131 reviews