The Woodlands Inn, Ascend Hotel Collection

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Overview of The Woodlands Inn, Ascend Hotel Collection

The Woodlands Inn, Ascend Hotel Collection

3.0 star property
Pet-friendly Wilkes-Barre hotel with 1 indoor pools, connected to the convention center

8.2/10 Very Good

822 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
1073 Highway 315, Wilkes-Barre, PA, 18702
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free casino shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Mohegan Sun at Pocono Downs - 3 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 12 min drive
  • Philadelphia Intl. Airport (PHL) - 125 min drive
  • Free airport shuttle
  • Free casino shuttle

About this property

The Woodlands Inn, Ascend Hotel Collection

The Woodlands Inn, Ascend Hotel Collection offers a free airport shuttle (available 24 hours). Guests can indulge in massages, body wraps, or facials, and Crescenzos, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges, an indoor pool, and in-room conveniences like refrigerators and microwaves. Fellow travelers love the bar and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 4 PM - 11 PM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Transfers

  • Free airport shuttle on request (available 24 hours)

Offsite

  • Free casino shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (3500 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in hallways
  • Handrails in stairways
  • Braille signage
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Crescenzos - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Shogun Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Crescenzos Lounge - This cocktail bar serves breakfast, lunch, and dinner. Happy hour is offered.
Executive Lounge - Onsite lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 13.25 for adults and USD 13.25 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 5.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Woodlands Inn
Woodlands Inn Wilkes-Barre
Woodlands Wilkes-Barre
The Woodlands Inn, Ascend Hotel Collection Hotel
The Woodlands Inn an Ascend Hotel Collection Member
The Woodlands Inn, Ascend Hotel Collection Wilkes-Barre
The Woodlands Inn, Ascend Hotel Collection Hotel Wilkes-Barre

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

2/10 Poor

Sean, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rosalyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not handicap friendly
Stay was ok. Fitness center was old and hidden away up a dark stairway and breakfast buffet was down long hallways and stairs… not good for handicap access. The staff was friendly
Judy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

“No charge” is not necessarily a good thing.
Parking is limited; breakfast remains complimentary on weekdays. Great Asian cuisine and delicious pizza on site. There is NOT ONE FAST EV car charger anywhere in Wilkes-Barre. There’s a fake one at the door of the hotel with one 110v trickle charge outlet. We love the hotel though and look forward to staying there again.
michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great amenities
Shobe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good
Enjoyed our stay here very much Staff was friendly, food and service was good. Beautiful scenery
Joan, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Bait and Switch
I booked 3 rooms for 1 night in July to attend a family reunion in Luzerne County. This facility had great reviews and a decent price. Check in was very disorganized. Room was basic, but no complaints about comfort or cleanliness. There were 2 pools, but one was padlocked. I just got my credit card bill and we were overcharged by $60 per room, totaling almost $200 overcharge for one night. I have left a vm for Accounting with no response and tried 2 other times today to connect in any way with this facility, but the phone is not answered. I guess I will have to go through my credit card company as this is causing a big hassle. Two other family members had rooms the same night and they were overcharged as well.
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very nice courtyard
Angel, 1-night family trip
Verified Hotels.com guest review