Hugo & Carter's Backpackers & Motel

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Overview of Hugo & Carter's Backpackers & Motel

Hugo & Carter's Backpackers & Motel

2.0 star property
No-frills hostel in Judea

8.2/10 Very Good

42 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Laundry facilities
The price is P2,444
Price available on 19/06/2022
39 Bell St, Tauranga, Bay Of Plenty, 3110
Main amenities
  • 16 shared guestrooms
  • Daily housekeeping
  • Garden
  • Library
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area
For families
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Judea
  • Fernland Spa - 3 min drive
  • Memorial Park - 6 min drive
  • Tauranga Art Gallery - 6 min drive
  • Tauranga Domain - 7 min drive
  • Blake Park - 10 min drive
  • Pilot Bay Beach - 17 min drive
  • Bayfair Shopping Centre - 15 min drive
  • Mount Maunganui Beach - 19 min drive
  • Mount Hot Pools - 20 min drive
  • Maunganui Beach - 20 min drive

Getting around

  • Tauranga (TRG) - 13 min drive
  • Rotorua (ROT-Rotorua Regional) - 60 min drive

About this property

Hugo & Carter's Backpackers & Motel

Enjoy your visit to Tauranga with a stay at Hugo & Carter's Backpackers & Motel. You'll have free perks like WiFi and self parking.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms


  • Check-in time from 2:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:00 PM
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator


  • Front desk (limited hours)
  • Laundry facilities


  • Garden
  • Library
  • Television in common areas
  • Communal living room

Languages spoken

  • English

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only

Stay connected

  • Free WiFi


  • Daily housekeeping
  • Shared accommodations
  • Mobile key entry

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hugo & Carter's Backpackers & Motel Tauranga

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



10/10 Exceptional

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
Corin, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking
Shannon, 3-night family trip
Verified Wotif guest review

6/10 Good

You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.
Joshua, 2-night family trip
Verified Expedia guest review

6/10 Good

The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.
J T, 3-night trip
Verified guest review

8/10 Very Good

Was a great place to stay for the night. Warm, comfortable and safe. Thank you
1-night family trip
Verified Wotif guest review

4/10 Fair

The unit was lovely and clean. We were only given one face cloth for a two person stay over night. The shower took a long time to reach hot and it would not mix with the cold to be able to shower. It was either scolding hot or freezing cold. The ply of the toilet paper was bad that it was hard to rip off to use it just ripped to small pieces when you touched it. The only place to sit in the unit was on the bed (no chairs). We were told it was a motel unit that we were renting for the night so we expected to have a kettle and cups and saucers with tea bags and milk. When I went to the main Kitchen they informed me that none were suppled. We were very disappointed as we paid $86.00 for one nights stay.
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

AYAKO, 1-night family trip
Verified guest review

4/10 Fair

Not very clean, sheets had not been changed
1-night family trip
Verified Expedia guest review

8/10 Very Good

Location was good and easy to find GPS. Friendly service.
1-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Wotif guest review