Novotel Melbourne on Collins

4.5 star property
Luxury hotel with indoor pool, connected to a shopping center, near Melbourne Central

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Novotel Melbourne on Collins

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool, open 6 AM to 10 PM, sun loungers
Down comforters, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local cuisine
Reception

Overview of Novotel Melbourne on Collins

8.4 out of 10 Very Good
8.4/10 Very Good

Property highlights

  • Pool
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
270 Collins Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Family Suite, Multiple Beds

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Melbourne Central Business District
  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Princess Theatre - 14 min walk
  • Queen Victoria Market - 16 min walk
  • Melbourne Convention and Exhibition Centre - 17 min walk
  • Crown Casino - 17 min walk
  • Marvel Stadium - 21 min walk
  • University of Melbourne - 23 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 19 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • Coda - 6 min walk
  • Shortstop Coffee & Donuts - 9 min walk
  • San Telmo - 11 min walk
  • Trattoria Emilia - 3 min walk
  • Roule Galette - 2 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers a fantastic location, putting you just a 5-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. Fellow travelers like the breakfast and nearby shopping. Public transportation is just a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 380 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (5-device limit)
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)

Parking

  • Offsite parking within 2953 ft (AUD 30 per day)

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7016 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38–38 for adults, and AUD 0–38 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue(s)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80 per day

Parking

  • Parking is available nearby and costs AUD 30 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?
Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Melbourne on Collins?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Melbourne on Collins?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Novotel Melbourne on Collins?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Novotel Melbourne on Collins?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Melbourne on Collins?
No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.
What is there to do at Novotel Melbourne on Collins and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Novotel Melbourne on Collins?
Yes, Lane Restaurant offers local cuisine.
What's the area around Novotel Melbourne on Collins like?
Novotel Melbourne on Collins is in Melbourne Central Business District, a short 6-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travelers say the local area is good for shopping and very walkable.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Wei wei, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alicia, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Leanne, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night trip
Verified Hotels.com guest review

6/10 Good

2 bedroom 1 bathroom
4 travellers setup for 2, had yo chase up desk for mire if everytbing . 4 adults with 1 bathroom cant get 2 bathroom unless its an adjoinjng room
Rachel, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lucas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vishwa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 1-night trip
Verified Hotels.com guest review