Sky Palace Hotel

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Rooftop pool
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Overview of Sky Palace Hotel

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Sky Palace Hotel

3.5 star property
3.5-star hotel in Gramado with indoor pool and restaurant

8.4/10 Very Good

591 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Mini Mundo - 4 min drive
  • Gramado Covered Street - 10 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

About this property

Sky Palace Hotel

When visiting Gramado, Sky Palace Hotel is a great choice to consider. Guests can splash around at the indoor pool or grab a bite to eat at the coffee shop/cafe. A children's pool and a snack bar/deli are other highlights. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • Television in common areas
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.82 per accommodation, per night

Optional extras

  • There is a service fee of 10 percent

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.7/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
manuela, 3-night trip
Verified Expedia guest review

6/10 Good

The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
clarissa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and cheap option for Gramado. Very clean. Good breakfast.
Aaron, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Decepcionante
Começando pelo atendimento na recepção, pessoal educado, mas nada muito além. Ao subir para os quartos, funcionário nos acompanhou até o quarto mas não nos auxiliou com bagagens nem ofereceu carrinho. Os corredores tem cheiro muito forte de comida e gordura. No quarto, tudo muito limpo, porém ao ver a cama foi decepcionante, pois eram duas camas box de solteiro encostadas uma na outra e não uma cama de casal, foi extremamente desconfortável pois havia um vão no meio da cama. Não conseguimos dormir direito, pois além da cama, a porta não é bem vedada, dando pra ouvir as pessoas passando e conversando no corredor, gritos das crianças, fora a madrugada inteira chegando caminhões para descarregar mantimentos para a cozinha, pessoal dos caminhões chegam gritando, assoviando, fazendo uma baderna, impossível de dormir. Café da manhã péssimo. No local é servido café colonial a tarde e pode-se percebe que os itens do café da manhã estavam duros e frios, parecendo ser sobras do café colonial, pegamos pães que não conseguimos comer, pois estavam velhos e duros, pão de queijo duro, mesmo aquecendo no microondas, espaço entre as mesas muito apertados entre uma e outra. No check-out nos foi cobrado uma taxa de 10% do valor da hospedagem, algo que não estava descrito na hora da compra no site, somente após nos negarmos a pagar, o funcionário nos informou que era opcional o pagamento, se não tivéssemos questionado ele não iria nos informar que não éramos obrigados a pagar.
Duas camas box de solteiro, encostadas uma  a outra e não uma cama de casal, como informado na hora da reserva.
Karine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Silvana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luciano, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Clairton, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bom hotel no geral.
Bom hotel, atendimento bom. Só poderiam deixar mais travesseiros no quarto. No dia estava bem frio e o hotel não tinha cobertas disponíveis. É um hotel novo, no entanto tinha bastante mofo no banheiro. O café da manhã é excelente.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gisleine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review