View all photos for Tower Wing, Deluxe Room, 2 Twin Beds
Tower Wing, Deluxe Room, 2 Twin Beds
34 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Garden Wing, Deluxe Twin Room
Garden Wing, Deluxe Twin Room
34 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Tower Wing, Premier Room
Tower Wing, Premier Room
45 sq m
City view
Sleeps 3
1 King Bed
View all photos for Tower Wing, Executive Room
Tower Wing, Executive Room
63 sq m
City view
Sleeps 4
1 King Bed
View all photos for Garden Wing, Premier Suite
Garden Wing, Premier Suite
65 sq m
City view
Sleeps 3
1 King Bed
View all photos for Tower Wing, Deluxe Room, 1 King Bed
Tower Wing, Deluxe Room, 1 King Bed
34 sq m
City view
Sleeps 3
1 King Bed
View all photos for Garden Wing, Deluxe Room, 1 King Bed
Garden Wing, Deluxe Room, 1 King Bed
34 sq m
City view
Sleeps 3
1 King Bed
View all photos for Horizon Club, Room
Horizon Club, Room
34 sq m
City view
Sleeps 3
1 King Bed
At a glance
Hotel size
631 rooms
Arranged over 32 floors
Arriving/Leaving
Check-in time from 2:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Pursuant to local COVID-19 regulations, this property can accept bookings from residents of the National Capital Region (NCR), General Community Quarantine (GCQ) and Modified General Community Quarantine (MGCQ) areas of the Philippines. Guests must present proof of residency or an ACR I-Card at check-in.
Guests younger than 18 or older than 65 years of age will be required by the property to provide documentation of a complete health declaration (PCR screening for COVID-19 issued within 48 hours before arrival or rapid antigen screening for COVID-19 issued within 24 hours before arrival) during check-in. The property offers rapid antigen screening for an additional fee per person from 7 AM to 7 PM.
This is a partial quarantine property accommodating guests who are non-citizens of the Philippines. However this property can still accept guests who are seeking non-quarantine accommodations.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms
Parking
Free onsite self parking
Onsite valet parking (PHP 150 per stay)
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Tennis
Shopping
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 1992
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An outdoor pool
Shopping mall on site
Full-service spa
Spa tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Accessibility
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Bathroom emergency pull cord
Thin carpet in room
Room amenities
Be entertained
37-inch LED TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired Internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Reviews
8.8
Fabulous
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
September 24, 2023
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 21, 2023
Aprille
Aprille, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 3, 2023
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 13, 2023
Friendly staff
The staff are all friendly and accommodating. The place is clean and nice!
Ma. Razzel
Ma. Razzel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 4, 2023
yushin
yushin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 2, 2023
Always happy with Shangrila the service was excellent but the hotel is a little tired need a renovation
Obette
Obette, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
June 26, 2023
A great location for business travel
Michael
Michael, 3-night trip
Verified Expedia guest review
6/10 Good
June 23, 2023
John
John, 1-night romance trip
Verified Expedia guest review
4/10 Fair
June 20, 2023
Outdated property with rude staff.
embergil
embergil, 2-night trip
Verified Expedia guest review
10/10 Exceptional
June 15, 2023
Great hotel with great amenities. Hotel staff was very courteous. Walking distance to malls