Best Western Plus The Charles Hotel

Photo gallery for Best Western Plus The Charles Hotel

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Indoor pool
Indoor pool
Room
In-room dining

Overview of Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with indoor pool, near Ameristar Casino St. Charles

7.8/10 Good

979 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is P6,279
Price available on 05/07/2022
Map
1425 South 5th Street, St. Charles, MO, 63301
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Free area shuttle
  • Fitness center
  • Business center
  • Casino shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Vending machine
For families
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Lindenwood University - 28 min walk
  • Family Arena - 40 min walk
  • Historic Main Street - 2 min drive
  • Katy Trail - 9 min drive
  • Hollywood Casino Amphitheatre - 4 min drive
  • Centene Community Ice Center - 7 min drive
  • Hollywood Casino - 7 min drive
  • Westport Plaza - 12 min drive
  • Mid Rivers Mall - 9 min drive
  • Blanche M. Touhill Performing Arts Center - 15 min drive

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive
  • Free area shuttle
  • Casino shuttle (surcharge)

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you just a 5-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The nearby shopping and spacious guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Taking the kids

  • Free local shuttle

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Casino shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Great Room
Beds/mattresses/linen were great. Hot breakfast had multiple choices (eggs, sausage, potatoes, biscuits/gravy and breakfast burritos) all good. Clean large facility for eating. Coffee excellent. Also multiple milk choices including chocolate. Would stay here again. Less than one half mile from Ameristar Resort amd Casino.
Thelma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great rate, good breakfast, nice room!
Easy check in, clean and great location to shopping snd walking
Kathy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jennifer, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice one night stay
Well located. Nice desk manager. Good breakfast. Quiet room with nice beds. Bathroom not as clean.
Lawrence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Dirty towels
First room we checked into had dirty towels. They checked us into was much cleaner.
Douglas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

It was Okay ... the room had a pool smell. Bed Uncomfortable, Sheets were dirty used my own blankets.
Cynthia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

STEVE, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The staff was accommodating however, the room was dirty upon arrival. There was hair in the bathtub, leftover candy in the dresser and the room overall had a musty smell. Breakfast was also lacking, it was dry and minimal options. If you need a cheap place to stay aren't too picky this place is perfect. However, if cleanliness matters do not stay. The area overall surrounding the hotel is nice. It is a safe area and is located next to a gas station, restaurants and a few shopping places. I’d give this stay a 2/5.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed it, and breakfast was great!! We will be back!!
Tina, 1-night trip
Verified Hotels.com guest review