Grand Hotel de l'Opera, BW Premier Collection

Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Primary image
Balcony
Room
Room
Room

Overview of Grand Hotel de l'Opera, BW Premier Collection

Grand Hotel de l'Opera, BW Premier Collection

4.0 star property
4-star hotel with restaurant, near Capitole de Toulouse

8.4/10 Very Good

586 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is P6,600
Price available on 02/07/2022
Map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 1 min walk
  • Zenith de Toulouse - 42 min walk
  • Place du Capitole - 1 min drive
  • Pont Neuf - 8 min drive
  • Japanese Garden Toulouse - 14 min drive
  • Pierre Baudis Congress Center - 15 min drive
  • Place Wilson - 20 min drive
  • Victor Hugo Market - 18 min drive
  • Basilica of Saint-Sernin - 19 min drive
  • Museum of Toulouse - 16 min drive

Getting around

  • Blagnac Airport (TLS) - 25 min drive
  • Lardenne Station - 11 min drive
  • Colomiers Station - 13 min drive
  • Toulouse Matabiau Station - 16 min walk
  • Capitole Station - 2 min walk
  • Jean-Jaurès Metro Station - 6 min walk
  • Esquirol Station - 6 min walk

About this property

Grand Hotel de l'Opera, BW Premier Collection

Grand Hotel de l'Opera, BW Premier Collection puts you 0.1 mi (0.1 km) from Capitole de Toulouse and 2.2 mi (3.5 km) from Zenith de Toulouse. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upscale hotel is also 4.2 mi (6.8 km) from Oncopole and 5.3 mi (8.6 km) from Airbus. Fellow travelers like the helpful staff and nice bathrooms. Public transportation is just a short walk: Capitole Station is 2 minutes and Jean-Jaurès Metro Station is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:30 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests driving to the property should contact this property in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 22 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 16 ft (EUR 22 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1561 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 22 per day
  • Parking is available nearby and costs EUR 22 per day (16 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, ANCV Chèques-vacances and cash.

This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

Poor service and condition
When we got to our room, I contacted the front desk to tell them the air conditioner was making noise and the sink drain did not open far enough for good draining. They said they would send someone up. They never did. The drain in the tub was also defective. Their computer was down at check out so we could settle our bill. Overall, a less than average hotel.
sanford, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lannie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
This is a charming property. Well you located, walkable with an immense number of eateries very close by from fast food to bars, to small home style to really upscale. Small parks nearby and plenty of shopping. The staff is exceptional. The room we had was small but well designed and comfortable. Would stay again if the opportunity presents itself.
Israel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff energetic and helpful. Hotel charming rooms and large reception area with many seating areas. Very Covid-19 conscious.
carol, 2-night trip
Verified Expedia guest review

8/10 Very Good

This is an older hotel recently refitted to modern standards. It has an air of elegance and is located right where all the action is Some amenities one would take for granted were missing. For instance an elevator! The presence of stairs that lead to all rooms ,makes this a challenging place for people with low mobility or any luggage. Also the type of rooms is not quite as expected from the description: for instance my Comfort room (Tosca) was located in an attic that was charming but had two sets of stairs one going up and the other down to get to the room. Try that with a rolley! Also only one chair made the room less functional in combination with the absence of shelving despite the ample space An interesting hotel, good for one time or if the price is right repeat business I would advise the owners to increase the perks to gain more customers
Adonis, 2-night trip
Verified Expedia guest review

8/10 Very Good

clean and super location
Robert, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

The hotel is a great place to base your stay in Toulouse. We found the staff were very welcoming. Our room was very comfortable and well maintained
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandre who is a new front desk staff is an astounding asset. After hearing one of us is a vegan/vegetarian, he researched and provided us numerous options as well as giving us numerous options for rainy weather. He must have spent at least 2 hours answering our questions.
Pomp, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Interesting (good) stay
I've read some "tired old dame" reviews, and to an extent that is true. However, our room (superior) was very comfortable with plenty of space. Yes it is time for a bit of redecoration, but I hope they will keep the same character. I've stayed in hundreds of hotels all around the world, for the most part I hate them; soulless boxes! This was different, soft decoration/ fabric wall lining, solid curtains, interesting lines. The staff were pleasant and helpful except we were not made aware that our "special request" could not be met. Tedious having to return from the room to ask "did you see our request etc". The coffee was not replaced when the room was serviced, and the bath was disappointingly cramped, so they don't get full marks. Parking (indigo) is under the Place de l'Opera (at time of writing it is Euro22/day through the hotel). I recommend going immediately to the lowest floor and driving to the diagonally opposite corner from where you enter that floor. You will find a lift, there were many spaces (I too cruised the upper floors to no avail, so now you can benefit from my wasted time), and when you emerge up the final flight of steps into the square you will find you are about 20 metres from the hotel entrance. We found Toulouse a very pleasant city, plan to visit again, and plan to stay at the Grand again.
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Parking is an additional problem
The parking was a problem. It was offsite and underground. We travel with a few bags which made the parking even worse. The elevator only went to the -1 level which made the bit about schlepping luggage up the last set of stairs a real problem, as my wife just had hip surgery and cant navigate steps well. We managed, but it was absolutely a problem.
William, 2-night trip
Verified Hotels.com guest review