Best Western Cades Cove Inn

Photo gallery for Best Western Cades Cove Inn

Exterior
Pool
Iron/ironing board, free WiFi, bed sheets
Free breakfast
Lobby

Overview of Best Western Cades Cove Inn

Best Western Cades Cove Inn

2.5 star property
No-frills hotel in Townsend
8.2 out of 10 Very Good
8.2/10 Very Good

1,013 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • Great Smoky Mountains National Park - 42 min walk
  • Cades Cove - 23 min drive
  • Great Smoky Mountains National Park Headquarters - 35 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 43 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 30 min drive

Restaurants

  • Burger Master Drive In - 3 min drive
  • Riverstone Family Restaurant - 3 min drive
  • The Artistic Bean - 14 min walk
  • Apple Valley Cafe Express - 4 min drive
  • Elvira's Cafe - 8 min drive

About this property

Best Western Cades Cove Inn

Best Western Cades Cove Inn puts you just a 5-minute drive from Great Smoky Mountains National Park. Guests can visit the fitness center for a workout, and freebies like breakfast, WiFi, and self parking are added perks. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 80 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Fitness center

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards and cash.

Also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Cades Cove Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Cades Cove Inn?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Cades Cove Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Cades Cove Inn?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Cades Cove Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Cades Cove Inn like?
Best Western Cades Cove Inn is a short 7-minute walk from Dark Island Swinging Bridge and 7 minutes' walk from The Little River Railroad and Lumber Company Museum. Travelers say this hotel is in a good location.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very Good

William, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid if you have any mobility issues.
I don't know how this hotel gets such good reviews. No elevator, no luggage carts, no handicapped parking (at least not at our part of the hotel). Couldn't park by door and had to drag luggage to our room. Bathtub didn't drain well, and didn't have a grab rail to get out of shower. Sinks only had warm water, couldn't get a drink. Room had been bombed with heavy room fresheners, gagging us and making our eyes burn. Front desk was no help, just said to leave our door open! We had to buy a fan to air out the room. Pool was closed and didn't look like it had been used for years. Fitness center had a sign saying out of order Breakfast was decent-eggs, sausage, biscuits and gravy, waffles, cereal. Guy that was stocking the breakfast bar was friendly and efficient. Hotel is quiet, which is a plus.
Jan, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid if you have mobility issues
No elevator, no luggage carts, no handicapped parking. Couldn't park by door and had to drag luggage to our room. Bathtub didn't drain well, and didn't have a grab rail to get out of shower. Sinks only had warm water, couldn't get a drink. Room had been bombed with heavy room fresheners, gagging us and making our eyes burn. Front desk was no help, just said to leave our door open! We had to buy a fan to air out the room. Pool was closed and didn't look like it had been used for years. Fitness center had a sign saying out of order Breakfast was decent-eggs, sausage, biscuits and gravy, waffles, cereal. Guy that stocked the breakfast bar was friendly and efficient. I will say the hotel is quiet.
Jan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Townsend and Smokies quick trip
Great location and friendly staff.
Caroline, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Barry, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Great place to stay in townsend. Everything was awesome we will be back when we come back thru
Rita, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Freda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carie, 4-night trip
Verified Hotels.com guest review

6/10 Good

Joan, 1-night trip
Verified Hotels.com guest review