This was our first stay at PM PQ as to map all new 5 star corporate resorts and offer reviews accordingly.
Before we start; this review is through the lens of a detail oriented foreigner, but it is understandable that resorts have adopted their target segments (99% locals)
Total score ; 4.25-4.5 / 5
To summarize the excellent;
Overall level of service and attention to details, cleanliness and Uber premium comfort of total set-up (except beach chairs)
Super big and comfy swimming pool with kids water playground extension aside.
Price / quality of this resort vs others in same category.
Tranquility- as the villas ain’t build from card-board.
The “to consider to improve”
Note : the resort can’t operate 100% if you are kept hostage in the pandemic , so the below is only relevant when international travel picks up again.
Overall food quality; Mad Cow had a great offer of bone marrow but in general, the food is mediocre (own taste ‘ expectations)
Feedback was provided but we fully understand that adoption to local needs and standards in terms of choice and taste prevail.
Bedding; to bring PM to the +5 star experience,mid suggest offering a comforter and pillow menu due time as for us the Mattres was way too hard, pillow to soft, resulting in a bit of stiff neck.
Again, hard mattresses are Vietnam standard, so they satisfy likely 95% of all.
PM PQ stands out vs the similar ones in these pandemic times in terms of ops excellence. Kudos