Susanna Inn Machu Picchu Hotel

Photo gallery for Susanna Inn Machu Picchu Hotel

Primary image
Superior Triple Room, Mountain View | Room
Family Triple Room, Mountain View | Room
Family Triple Room, Mountain View | Room
Standard Twin Room | Room

Overview of Susanna Inn Machu Picchu Hotel

Susanna Inn Machu Picchu Hotel

3.0 star property
Machu Picchu hotel on river

9.0/10 Superb

188 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
Map
Av Imperio de los Incas 642, Machu Picchu, 08681
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Library
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries
  • Hair dryer

Choose dates to view prices

About this area

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.8 km
  • Machu Picchu Station - 5 min walk

About this property

Susanna Inn Machu Picchu Hotel

3-star hotel by the river
At Susanna Inn Machu Picchu Hotel, you can look forward to a free breakfast buffet, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Susanna Inn Machu Picchu Hotel include amenities such as free WiFi.
Other amenities include:
  • Showers, free toiletries, and hair dryers

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from noon - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:00 AM–8:30 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Library

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Does Susanna Inn Machu Picchu Hotel offer free cancellation for a full refund?
Yes, Susanna Inn Machu Picchu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Susanna Inn Machu Picchu Hotel?
As of September 25, 2022, prices found for a 1-night stay for 2 adults at Susanna Inn Machu Picchu Hotel on September 26, 2022 start from P 3,217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Susanna Inn Machu Picchu Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Susanna Inn Machu Picchu Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Susanna Inn Machu Picchu Hotel?
Sorry, there's no onsite parking at Susanna Inn Machu Picchu Hotel.
What are the check-in and check-out times at Susanna Inn Machu Picchu Hotel?
You can check in from noon - 11:00 PM. Check-out time is 9:00 AM. Contactless check-out is available.
Are there restaurants at or near Susanna Inn Machu Picchu Hotel?
Yes. Nearby restaurants include Govinda (3-min walk), La chuta (4-min walk), and Inka Wasi Restaurant (4-min walk).
What's the area around Susanna Inn Machu Picchu Hotel like?
Susanna Inn Machu Picchu Hotel is located by the river, a short 5-minute walk from Machu Picchu Station and 12 minutes' walk from Aguas Calientes Hot Springs. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

Also near several good restaurants
Very clean, breakfast was great the dining area clean the view great service exceptional. Room lights, great and had lamps. Shower great good water pressure and a constant temp. Staff was friendly and helpfull. My daughter had stayed there about 8 months before and recommended staying as we both like things to be clean. Only problem a little noise from ariving trains.
Kathryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very lovely and convenient stay. Right next to the train from Cusco and right down the street from the bus to Machu Picchu. Staff was extremely friendly, suggested a great restaurant for dinner, and held our bags after check out while we toured Machu Picchu. Beautiful views, nice breakfast, and having heat and hot water was a welcome change from Cusco!
Emily, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff was great, room view was 10/10 best you can get in Aguas Calientes. Bathroom felt a bit dirty as the water wouldn't drain quickly and ended up accumulating. Bathroom was also loud as it was separated from the main hallway by a shutter window, so conversations from our room can be heard outside and vise versa. Bed was comfortable and clean.
Viraj, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Susanna Inn was very pretty, bright, and spanking clean. Incredible value.
Kirk, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Super close to the train. Very friendly staff and hot water. I wish we could've stayed in this hotel longer
Brian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel in Aguas Calientes
Our stay at the hotel was really lovely with the view that was provided to us. The price compared to surrounding venues made this one a prime location for those that are trying to spend a quick night in the area. The breakfast provided in the morning was also really good!
Cooper, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, I would definitely recommend it. The staff was amazing, I will definitely go back.
Sharlyne, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

The staff were friendly and helpful, the room was clean and comfortable, we were lucky with a good view to the river, the breakfast was very good. Everyone and everything met or even exceeded our expectations.
Maryam, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review