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Photo gallery for Cleveland Marriott Downtown at Key Tower

Property amenity
Exterior
Bar (on property)
Meeting facility
Coffee shop

Cleveland Marriott Downtown at Key Tower

4.0 star property

Reviews

8.8 out of 10
Excellent

About this property

Hotel with 3 restaurants, near Huntington Bank Field
  • Spa
  • Bar
  • Connecting rooms available

Explore the area

Map
1360 West Mall Drive, Cleveland, OH, 44114
  • Huntington Bank Field
    ‪11 min walk‬
  • Rock and Roll Hall of Fame
    ‪13 min walk‬
  • Progressive Field
    ‪15 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪5 min drive‬
Body treatments, deep-tissue massages, body wraps, body scrubs, facials

Spa

The on-site spa has 5 treatment rooms. The hotel's spa offers deep-tissue massages and wellness treatments such as Ayurvedic treatments, body scrubs, body wraps, and facials.

Bar (on property)
Body treatments, deep-tissue massages, body wraps, body scrubs, facials

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 25.99 per day)
    • Covered onsite valet parking (USD 48.00 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Rooms

  • Ceiling hoist

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per pet, per stay

Parking

  • Covered self parking costs USD 25.99 per day
  • Covered valet parking costs USD 48.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Does Cleveland Marriott Downtown at Key Tower offer free cancellation for a full refund?

Yes, Cleveland Marriott Downtown at Key Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cleveland Marriott Downtown at Key Tower?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 100.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cleveland Marriott Downtown at Key Tower?

Yes. Self parking costs USD 25.99 per day. Valet parking costs USD 48.00 per day.

What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Cleveland Marriott Downtown at Key Tower?

No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.

What is there to do at Cleveland Marriott Downtown at Key Tower and nearby?

Have fun with nearby activities like cycling and horseback riding, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a health club and a garden.

Are there restaurants at or near Cleveland Marriott Downtown at Key Tower?

Yes, there are 3 onsite restaurants, featuring American cuisine.

What's the area around Cleveland Marriott Downtown at Key Tower like?

Cleveland Marriott Downtown at Key Tower is in Downtown Cleveland, a short 5-minute drive from Cleveland, OH (BKL-Burke Lakefront) and 11 minutes' walk from Huntington Bank Field. Travelers say the area is walkable and ideal for skiing.

Reviews

8.8 out of 10
Excellent

Reviews

10 out of 10 Exceptional

Excellent hotel and staff.