Radisson Blu Hotel & Residence, Nairobi Arboretum

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Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, Park View (Free Pick Up) | Room

Overview of Radisson Blu Hotel & Residence, Nairobi Arboretum

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Radisson Blu Hotel & Residence, Nairobi Arboretum

5-star property
Luxury hotel with spa, near University of Nairobi

9.2/10 Superb

81 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Arboretum Road, Nairobi
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Chiromo
  • Nairobi National Park - 23 min drive
  • Thika Road Mall - 34 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 31 min drive
  • Syokimau Station - 29 min drive
  • Syokimau SGR Railway Station - 30 min drive
  • Nairobi Station - 31 min drive
  • Airport pick-up service

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

5-star luxury hotel in the heart of Chiromo
Consider a stay at Radisson Blu Hotel & Residence, Nairobi Arboretum and take advantage of an airport pick-up service, a poolside bar, and a free daily manager's reception. Treat yourself to a hot stone massage at BluSpace, the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and massage treatment rooms
  • Evening entertainment, a reception hall, and ATM/banking services
Room features
All 122 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, balconies, and heating

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Evening entertainment
  • Ecotours nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Grab bar in shower
  • Accessible bathtub
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • French

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

BluSpace has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge of 75 percent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge of 75 percent of room rate (subject to availability)
  • Spa access is available for an extra charge of USD 60 per day
  • Laundry facilities are available for an extra charge of USD 15 per day

Children & extra beds

  • Airport shuttle service for children costs USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 10 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel & Residence, Nairobi Arboretum offer free cancellation for a full refund?
Yes, Radisson Blu Hotel & Residence, Nairobi Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Radisson Blu Hotel & Residence, Nairobi Arboretum?
As of October 3, 2022, prices found for a 1-night stay for 2 adults at Radisson Blu Hotel & Residence, Nairobi Arboretum on October 7, 2022 start from P 8,973, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Radisson Blu Hotel & Residence, Nairobi Arboretum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 30 per vehicle.
What are the check-in and check-out times at Radisson Blu Hotel & Residence, Nairobi Arboretum?
You can check in from 2:00 PM - midnight. There's a 75% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 75% charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Radisson Blu Hotel & Residence, Nairobi Arboretum and nearby?
Radisson Blu Hotel & Residence, Nairobi Arboretum has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there are 2 onsite restaurants. Nearby restaurants include Zapata Mexican Restaurant (2 mi), Capital Club East Africa (2 mi), and Klub House 1 (2.1 mi).
Does Radisson Blu Hotel & Residence, Nairobi Arboretum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Radisson Blu Hotel & Residence, Nairobi Arboretum like?
Radisson Blu Hotel & Residence, Nairobi Arboretum is in Chiromo, a short 13-minute walk from University of Nairobi and 13 minutes' walk from Arboretum.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Fantastic family stopover
The hotel was beautiful, it felt very safe with their security measures and they went above and beyond for our little girls birthday by placing rose petals in the room. All the staff were very friendly and helpful
Che, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again!
Great stay with family. Very nice and modern hotel with an open and green feel. Spacious rooms. Excellent breakfast. Friendly staff. 5 min walk to the arboretum. Uber easily available. Will stay again!
Omer, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JAMES, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Large suites and great pool.
Large suit with a kitchen and dining area and balcony overlooking the pool. Only downside was the limited food choice on the a la cartel menu. (Focused on pizza, pasta, burgers, Indian curry). Most nights had good buffet choice. Best thing is how close if is to the arboretum where you can go walking and see monkeys. Great pool with an area where live bands play at the weekend.
Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice and very safe hotel
Beautiful hotel in a very safe and convenient location. The staff are very friendly and always helpful. It is my hotel of choice in Nairobi
Martin, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Do not trust the RESTAURANT. All is best
Bahram, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Derrick, 1-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful area inside of arboretum. Very nice facility.
Ozgur, 3-night business trip
Verified Hotels.com guest review