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All properties in Hamburg, Hamburg, Germany
1 room, 2 adults

Hotel Hafen Hamburg, Hamburg, Germany

4-star4 stars
Seewartenstr. 9, Hamburg, HH, 20459, Germany

4-star hotel with restaurant, near Reeperbahn
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel is nice. The room was spacious and comfortable bed. The hotel is a little bit…Jul 5, 2020
  • Hotel in nice location and close to the harbor. Needs refurbishment in certain areas.…Jan 24, 2020

Hotel Hafen Hamburg, Hamburg, Germany

from P4,945
  • Sailor`s Class Double Room
  • Lieutenants Class Double Room
  • Commander‘ s Class Double Room
  • Captains Class Double Room
  • Double Room
  • Cabin's Class Single Room
  • Captains class Single Room
  • Commander‘ s Class Single Room
  • Lieutenants class Single Room
  • Sailor`s Class Single Room

What’s around Hotel Hafen Hamburg, Hamburg, Germany

Landmarks

  • In Saint Pauli
  • Reeperbahn - 4 min walk
  • Elbe Philharmonic Hall - 17 min walk
  • Fish Market - 18 min walk
  • Miniatur Wunderland - 19 min walk
  • Hamburg Dungeon - 19 min walk
  • St. Pauli Piers - 2 min walk
  • Operettenhaus - 5 min walk

Getting around

  • Hamburg Airport (HAM) - 16 min drive
  • Hamburg Dammtor Station - 29 min walk
  • Sternschanze Station - 29 min walk
  • Holstenstraße Station - 4 min drive
  • Landungsbrücken Station - 2 min walk
  • St. Pauli U-Bahn - 6 min walk
  • Baumwall U-Bahn - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1858
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Port - This restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Hafen Diner - This pub specializes in American cuisine and serves lunch and dinner. Open select days.

Hotel Hafen Hamburg, Hamburg, Germany’s small print

Also known as

  • Hafen Hamburg Hotel
  • Hotel Hafen Hamburg Hotel
  • Hotel Hafen Hamburg Hamburg
  • Hotel Hafen Hamburg Hotel Hamburg
  • Hafen Hotel
  • Hafen Hotel Hamburg
  • Hamburg Hafen Hotel
  • Hamburg Hotel Hafen
  • Hotel Hafen
  • Hotel Hafen Hamburg
  • Hotel Hamburg Hafen
  • Hafen Hamburg

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 18 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 23 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Hafen Hamburg, Hamburg, Germany

  • Does Hotel Hafen Hamburg offer free cancellation for a full refund?
    Yes, Hotel Hafen Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Hafen Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Hafen Hamburg?
    Yes. Self parking costs EUR 18 per day. Parking spots may be limited.
  • Are pets allowed at Hotel Hafen Hamburg?
    Yes, dogs are welcome. There's a charge of EUR 20 per pet, per day.
  • What are the check-in and check-out times at Hotel Hafen Hamburg?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Hafen Hamburg?
    Yes, there's an onsite restaurant. Nearby restaurants include clouds – Heaven’s Bar & Kitchen (5-min walk), waterkant (5-min walk), and St. Paula (5-min walk).

Recent reviews

Very good 8.4 From 669 reviews

Very good 8.0
Friendly staff and nice location
The room was relatively small, but comfortable and clean. Nice location - close to public transport and on walking distance to a lively night entertainment area with a variety of dining opportunities. Friendly staff.
Ivan, as3 night trip
Poor 2.0
Don't Stay Here in the Summer - no A/C - Very HOT
Highly disappointed with my stay. Room has no A/C and was miserably hot. No screen on windows meant that if I opened them (as advised by staff) that bugs would come fly in. My room was filled with bugs during the night because of the bright outside lights just outside my window. Staff was unhelpful when I brought it to their attention.
Bradley, us1 night business trip
Fair 4.0
Give it a miss.
It was 105 degrees outdoors. The hotel room room had no air conditioner. There were no room windows to open and we were not able to leave the door open because security would be compromised. The room view was stunning. However, because the sun hit our floor to ceiling glads doors for much of the day, it was impossible to relax in the room. The room fan worked very well, circulating hot air evenly through the room. We sweltered for two nights. It was a relief to leave. Hamburg is a wonderful, energized city. We will be back. But we won’t stay at the Hotel Hafen Hamburg.
Margaret, us2 night romance trip
Exceptional 10.0
Enjoyed the stay at this hotel. The room was large and comfortable and had a great view of the harbor. was within walking distance of the harbor and restaurants. Would stay here again
Anne, us1 night family trip
Very good 8.0
Dans stagg
Very good very nice breakfast choice excellent area for walks to the left underground station to the right underground station taxis everywhere taxi rank right at the front of the hotel I would love to stay here again I don’t have a an excuse to go back I’ll have to find one for next year very good very enjoyable sunny bright but chilly only 9°
Peter, gb2 night trip with friends
Very good 8.0
2 nights stay - very comfortable
very nice hotel. almost like a museum with all the history & artifacts. Ate small mean in the pub & it was good. Demonstrations were going on one night outside of our window but it ended about 8pm. Comfortable bedding. Front desk were mostly friendly. Not overly informative. Fairly close to underground train.
Kenneth, us2 night romance trip
Fair 4.0
Not a great stay
Hotel was clean. Room was boiling hot and tiny. I expect it when I book a cheap room but it certainly was nothing like the pictures. Location is great. Easy walking to the sights
Michael, ie1 night romance trip
Exceptional 10.0
Great choice!
+ Location: right next to the U3 U-Bahn (underground), river Elbe, direct boat transfer to musicals and other boat cruises right across the street, great outdoor terraces/coffee places + Tower bar (11 floors) in connection with the hotel with 360* views of the city (not to mention the great service at the bar itself) + We paid 10e extra to get a bigger room. Biggest room at any hotel so far and totally worth the extra money + Free wi-fi + Easy check-in + Extremely clean and maintained hotel room + Funny goodie bag (among other things: floss, earplugs, an apple and a condom) + Great windows and walls: we could not hear the traffic at all - If you come on a hot summer day and appreciate a cool room with air conditioning that you can adjust yourself, then this might not necessarily be the best choice for you In our opinion, we'd give this stay a 9+ out of 10
Vesa, us1 night romance trip
Exceptional 10.0
Room with a view
Great location, right in the heart of things. No air conditioning, so we had to leave the windows open. Area was hopping until 4am. Not the hotel`s fault, but noisy area when trying to sleep. We thought it was near the boat pier we needed for a cruise, but it wasn't. Check where your cruise leaves from. But a lovely hotel.
Nancy A, us1 night family trip
Poor 2.0
Dangerously hot, window does not open, No air cond
Horrible hotel. No air conditioning. Window was locked and would not open.Complained four times. Not just extremely uncomfortable but unhealthy and dangerous . Temperature in room was 90-100 degrees Fahrenheit. Not four star quality Hotel staff was rude, unhelpful and I was told I would have to contact Hotels.com because I booked through them. Got very little sleep. They would not change my room and said 4th floor room windows do not open. Reception walked away from me after raising her voice.
Robert, us1 night trip with friends

Hotel Hafen Hamburg, Hamburg, Germany

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