Hyatt Place San Antonio-Northwest/Medical Center

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Overview of Hyatt Place San Antonio-Northwest/Medical Center

Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property
3-star hotel in Vance Jackson with outdoor pool and bar/lounge

8.0/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • In Vance Jackson
  • Six Flags Fiesta Texas - 15 min drive
  • North Star Mall - 9 min drive
  • University of Texas at San Antonio - 9 min drive
  • The Shops of La Cantera - 11 min drive
  • The Rim Shopping Center - 11 min drive
  • Market Square - 15 min drive
  • River Walk - 16 min drive
  • Henry B. Gonzalez Convention Center - 13 min drive
  • Pearl District - 16 min drive
  • San Antonio Zoo and Aquarium - 15 min drive

Getting around

  • San Antonio International Airport (SAT) - 12 min drive
  • San Antonio Station - 17 min drive

About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in the heart of Vance Jackson
At Hyatt Place San Antonio-Northwest/Medical Center, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • An elevator, smoke-free premises, and meeting rooms
  • A 24-hour front desk, express check-out, and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All guestrooms at Hyatt Place San Antonio-Northwest/Medical Center have perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (2254 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 5.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Frequently asked questions

Does Hyatt Place San Antonio-Northwest/Medical Center offer free cancellation for a full refund?
Yes, Hyatt Place San Antonio-Northwest/Medical Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place San Antonio-Northwest/Medical Center?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place San Antonio-Northwest/Medical Center on October 5, 2022 start from P 4,563, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place San Antonio-Northwest/Medical Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place San Antonio-Northwest/Medical Center?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Place San Antonio-Northwest/Medical Center?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place San Antonio-Northwest/Medical Center?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place San Antonio-Northwest/Medical Center?
You can check in from 3:00 PM - midnight. There's a charge of USD 10.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Place San Antonio-Northwest/Medical Center and nearby?
Hyatt Place San Antonio-Northwest/Medical Center has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place San Antonio-Northwest/Medical Center?
Yes. Nearby restaurants include Pappasito's Cantina (4-min walk), Wasabi (10-min walk), and Jason's Deli (10-min walk).

Overall score and ratings

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
It was nice place to stay
Nancy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Our stay was great! It was clean, the bed was comfortable, and the staff was super friendly and helpful.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We only stayed one night. It was a great stay. The room was nice and very clean.
Rachel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good stay, but with suggestion
The room was extremely clean; definitely it left a positive impression. Minor point, but worth mentioning: to access the hotel "guide," the guest is asked to scan a small bar on the nightstand. No instructions accompanied it, so I tried my smart phone and my room key. Nothing worked, so I was left without a guide. When I checked out, I inquired as to what I should scan with; the reception clerk showed me a procedure using Google which I'd never heard of before (I'm familiar with Google and often use it to get info), utilizing a small camera icon on the Google screen. I'm pretty tech savvy, but never had cause to learn this. It would help guests greatly to have appropriate instructions handy re accessing the guide.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hamid, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the “Hyatt” name.
Housekeeping never came- no fresh towels during our stay. We had to go to front desk to ask for fresh towels during our 3 night stay. AC could not keep room cold. Bathroom very small. Pullout bed very uncomfortable.
Mayra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Timothy, 1-night family trip
Verified Hotels.com guest review