2/10 Poor
May 27, 2023
The location of the hotel was great. 10mins walking distance to the city's shopping district.
Cleaness of hotel was unacceptable.
Upon the arrival to my room, found a lot of dust and bunch of hairs all over the carpet. and the glass cabinet was dusty. I requested a receptionist to clean the room. She said sorry and making sure the room'd be clean. The day 2 I saw a cleaner caming into my room. I asked him if he uses a hoover to clean the carpet.He replied yes. when I came back from sightseeing, the carpet was still the same. I contacted to the reception for the second tme. She said sorry this must be their fault. They will clean properly.
I have stayed 5 days complained 4times even took pictures to show them. But nothing was changed. If you like to stay somewhere decent standard, stay away from this hotel.
Junko
Junko, 1-night trip
Verified Expedia guest review