Royal Palms Resort and Spa, part of Hyatt

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Overview of Royal Palms Resort and Spa, part of Hyatt

Royal Palms Resort and Spa, part of Hyatt

5.0 star property
Luxury resort with spa, near Camelback Mountain

9.2/10 Superb

990 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P16,209
Price available on 12/06/2022
Map
5200 E Camelback Road, Phoenix, AZ, 85018
Main amenities
  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Camelback East
  • Old Town - 42 min walk
  • Scottsdale Fashion Square - 45 min walk
  • Scottsdale Waterfront - 4 min drive
  • Scottsdale Center for the Performing Arts - 5 min drive
  • Scottsdale Museum of Contemporary Art - 5 min drive
  • Scottsdale Healthcare Osborn Medical Center - 5 min drive
  • Biltmore Fashion Park - 6 min drive
  • Scottsdale Stadium - 6 min drive
  • Short Course at Mountain Shadows - 6 min drive
  • Camelback Mountain - 7 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive
  • Scottsdale, AZ (SCF) - 25 min drive
  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 31 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 35 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

At Royal Palms Resort and Spa, part of Hyatt, you'll be just a 5-minute drive from Old Town and Scottsdale Fashion Square. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or hydrotherapy. An outdoor pool and a poolside bar are other highlights, and rooms at this luxurious resort offer up nice touches like iPod docks, bathrobes, and pillowtop beds with Egyptian cotton sheets. Fellow travelers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 119 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 23 per night; includes in/out privileges)
  • Onsite valet parking (USD 37 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • Built in 1929
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Premium cable channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Alvadora Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 39.40 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Fitness center access
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room coffee
    • Concierge service
    • Lending library access
    • Housekeeping
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 25 and USD 50 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 23 per night with in/out privileges
  • Valet parking costs USD 37 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Fantastic overall experience.
Matthew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fred, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Beautiful place maybe just a bad room
The property is beautiful but the people above did not let us sleep it was 3 am when we finally got to fall asleep the shower water went from hot to cold every second
Expedia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was our first stay at Royal Palms. Couldn’t be happier with the trip, especially after visiting the much larger and relatively soulless corporate campuses of the Biltmore, Fairmont Princess, and Phoenician. Royal Palms has the feel of an old time Arizona resort, with many of the rooms located in relatively small adobe buildings surrounded by beautiful gardens, brick walkways, and courtyards. Cacti, citrus, and tropical plants in abundance. Nice, well-appointed pool. Good restaurant. Really great bar in a cozy adobe outbuilding with live music on Saturdays. Friendly staff. Good location on Camelback Road, just down the street from the Phoenician. I only wish they had had a small pastry shop. Highly recommended.
Brent, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is so cute and quaint. It has such character and feels very relaxing. We loved our stay!
Sarah, 2-night romance trip
Verified Expedia guest review

6/10 Good

The property was cute and quaint. The bed was comfortable. The property was pretty quite however the doors to the room were so heavy they slammed so you could hear every single person come and go. The staff told us the bar closed at 10 and we went in at 9:15 and the girl told us she was closed. The gym smelled absolutely foul. For the price...it was average at best.
Alyssa, 5-night romance trip
Verified Orbitz guest review

4/10 Fair

The rooms themselves were very dated and old. The grounds were nice and the restaurant served a very good breakfast. They should not charge for self-parking.
steven, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful grounds in Hacienda style and peaceful atmosphere with a view of Camelback. The staff is wonderful - very accommodating and pleasantly helpful adding to a very enjoyable stay. The location is very good and the bar and restaurant food is excellent.
Susan, 6-night trip
Verified Orbitz guest review