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1 room, 2 adults

Royal Palms Resort and Spa, part of Hyatt

5-star5 stars
5200 E Camelback Road, Phoenix, AZ, 85018, United States of America

Luxury resort with spa, near Camelback Mountain
  • Free WiFi

Restrictions related to your trip

Arizona may have travel restrictions in place due to COVID-19. 

  • Service was terrible - essentially couldn’t find an employee anywhere when you needed one…Feb 11, 2021
  • Our reservation had been cancelled when we arrived, but not by us. The front desk was not…Dec 29, 2020

Royal Palms Resort and Spa, part of Hyatt

from P21,335
  • Room, 1 King Bed (Casita)
  • Junior Suite, 1 King Bed with Sofa bed
  • Room, 1 King Bed
  • Suite, Terrace, Corner (Camelback View)
  • Room, 2 Double Beds (Estate)
  • Room, 1 King Bed, Terrace (Camelback View)
  • Suite, Terrace (Camelback View, Spa)
  • Room, 1 King Bed, Accessible (Shower)
  • Junior Suite, 1 King Bed with Sofa bed, Accessible
  • Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)
  • Villa (Arcadia)
  • Presidential Villa
  • Villa, Courtyard Area (Montavista)
  • Room, 2 Double Beds, Terrace (Camelback View)
  • Villa (Valencia)

What’s around Royal Palms Resort and Spa, part of Hyatt

Landmarks

  • In Camelback East
  • Old Town - 42 min walk
  • Scottsdale Fashion Square - 45 min walk
  • Camelback Mountain - 3.8 mi / 6.1 km
  • Desert Botanical Garden - 5.5 mi / 8.9 km
  • Phoenix Zoo - 6.2 mi / 10 km
  • Scottsdale Waterfront - 2.8 mi / 4.4 km
  • Biltmore Fashion Park - 3.6 mi / 5.8 km

Getting around

  • Sky Harbor International Airport (PHX) - 16 min drive
  • Scottsdale, AZ (SCF) - 23 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 26 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 32 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 34 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-11 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Arizona may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 18 per night; includes in/out privileges)

  • Onsite valet parking (USD 25 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1929
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Alvadora Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Awards and affiliations

The property is a member of Historic Hotels of America.

Royal Palms Resort and Spa, part of Hyatt’s small print

Also known as

  • Royal Palms Destination Hotels Resorts
  • Royal Palms Unbound Collection Hyatt
  • Royal Palms Spa, Part Of Hyatt
  • Royal Palms Resort and Spa, part of Hyatt Resort
  • Royal Palms Resort and Spa, part of Hyatt Phoenix
  • Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
  • Royal Palms Resort Spa Destination Hotels Resorts
  • Royal Palms Resort Spa in the Unbound Collection by Hyatt
  • Royal Palms Resort Spa in the Unbound Collection by Hyatt
  • Royal Palms Destination Hotels Resorts Phoenix
  • Royal Palms Resort Destination Hotels & Resorts
  • Royal Palms Resort Destination Hotels & Resorts Phoenix
  • Royal Palms Resort Destination Hotels Resorts Phoenix
  • Royal Palms Resort Unbound Collection Hyatt Phoenix
  • Royal Palms Resort Unbound Collection Hyatt
  • Royal Palms Unbound Collection Hyatt Phoenix

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 300 per stay

  • Resort fee: USD 39.40 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Lending library access
  • Housekeeping
  • Additional inclusions

Optional extras

Facilities are accessible for an extra charge

Self parking costs USD 18 per night with in/out privileges

Valet parking costs USD 25 per night with in/out privileges

Rollaway beds are available for USD 25.0 per night

Breakfast costs between USD 25 and USD 50 per person (approximately)

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royal Palms Resort and Spa, part of Hyatt

  • Does Royal Palms Resort and Spa, part of Hyatt offer free cancellation for a full refund?
    Yes, Royal Palms Resort and Spa, part of Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Royal Palms Resort and Spa, part of Hyatt?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Royal Palms Resort and Spa, part of Hyatt?
    Yes. Self parking costs USD 18 per night. Valet parking costs USD 25 per night. Electric vehicle charging is available.
  • Is there a pool at Royal Palms Resort and Spa, part of Hyatt?
    Yes, there's an outdoor pool.
  • Are pets allowed at Royal Palms Resort and Spa, part of Hyatt?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Royal Palms Resort and Spa, part of Hyatt?
    You can check in from 4 PM - 11 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Royal Palms Resort and Spa, part of Hyatt?
    Yes, there's an onsite restaurant. Nearby restaurants include The Vig (2.1 mi), Ranch House Grille (2.1 mi), and Postino Arcadia Winecafe (2.2 mi).
  • Is there an onsite casino at Royal Palms Resort and Spa, part of Hyatt?
    No, this resort doesn't have a casino, but Talking Stick Resort Casino (19-min drive) and Casino Arizona (22-min drive) are both nearby.
  • What is there to do at Royal Palms Resort and Spa, part of Hyatt and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Royal Palms Resort and Spa, part of Hyatt also has an outdoor pool and a sauna, as well as a steam room and a garden.

Recent reviews

Superb 9.2 From 268 reviews

Fair 4.0
Not worth this price
This hotel felt much more like a 2 or 3 star chain hotel that was faded and not that clean- definitely not a 4 or 5 star resort in terms of the amenities and definitely not worth the price!
Karina, us1 night trip
Exceptional 10.0
This property was exceptionally comfortable and serene in every way. The staff was amazing and even brought in a fridge for us to use for our food. They were quick when we needed extra towels and it was a joy to stay here. I’ll be back!
us1 night family trip
Very good 8.0
Honeymoon during Covid
The hotel, grounds, and restaurant were excellent. However, we were there for our honeymoon the and I felt the housekeeping service was sub par. We had to call to have the room clean, take the dine in dishes etc all the time. The bell hop was extremely slow. There were many weddings during the week. But they were all beautiful and didnt disturb us. Overall, the hotel and Casita was wonderful. We rented a car via Turo and did Ubers to and from the aiport which was easy and quick. They kept the Covid guidelines on point. Everyone had masks and gloves on and there was social distancing which made us very comfortable.
Darlene, us5 night trip
Exceptional 10.0
The Royal Palms Resort is just a beautiful property overall. There are lots of little seating areas we could sit and chat or read or have a drink. It was very clean and relaxing. We loved our stay here.
MM, us2 night romance trip
Very good 8.0
Enjoues our time at he resort. Check was smooth and fast. The car attendant did not offered to valet the car or help with our luggage - odd. But otherwise we had a very nice stay.
danielle, us2 night trip
Exceptional 10.0
It was a nice place, quiet and relaxing. Great food.
us2 night romance trip
Exceptional 10.0
Highly recommend
Great hotel with nice large rooms. Pool is really nice and has first class service. Restaurant has a small but delicious menu. The tables on patio and inside are both great. Live music and really cool bar.
Zachary, us1 night trip
Exceptional 10.0
We had such an amazing time at the Royal Palms we stayed another night. The staff (esp the incredible front desk crew) could not have been friendlier and went above and beyond at every opportunity. Everyone was masked. Everything was clean. We felt super safe - and even got the pool to ourselves a few times. We were able to see local friends on the great patio of our room. Can't wait to go back.
thea, us1 night family trip
Good 6.0
The grounds are beautiful and the rooms are very very clean . However, in an age of Covid, there was little policing of mask wearing in public places and tables in the restaurant were not all spaced. While the staff agreed when we said something, nothing really was done about it and there was no on site security to support the staff especially in the later parts of the evening and the bar was very crowded.
Michele, us1 night trip with friends
Fair 4.0
Advertised as a high end hotel , I found it kind of dirty , the room I was in needed to be gutted and refreshed, pool way small for property, full of people with a live band during this pandemic ! Not good
Nm, us1 night business trip

Royal Palms Resort and Spa, part of Hyatt