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The Adolphus, Autograph Collection

Photo gallery for The Adolphus, Autograph Collection

Lobby
Couples treatment rooms, body treatments, body wraps, body scrubs
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
32-inch flat-screen TV with cable channels, TV, pay movies

Overview of The Adolphus, Autograph Collection

The Adolphus, Autograph Collection

5.0 star property
Luxury aparthotel with spa, near Dallas World Aquarium
9.0 out of 10 Superb
9.0/10 Superb

1,098 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Laundry facilities
  • Pet friendly
  • Parking available
  • Air conditioning
  • Restaurant
Map
1321 Commerce Street, Dallas, TX, 75202
Main amenities
  • 407 smoke-free apartments
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Dallas
  • Dallas World Aquarium - 10 min walk
  • Kay Bailey Hutchison Convention Center - 10 min walk
  • Reunion Tower - 16 min walk
  • American Airlines Center - 22 min walk
  • Fair Park - 42 min walk
  • Majestic Theater - 1 min drive
  • Dallas Museum of Art - 1 min drive
  • Perot Museum of Nature and Science - 1 min drive
  • Dallas Market Center - 4 min drive
  • Cotton Bowl - 5 min drive

Getting around

  • Love Field Airport (DAL) - 18 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 26 min drive
  • Dallas Union Station - 12 min walk
  • Dallas Medical-Market Center Station - 12 min drive
  • West Irving Station - 17 min drive
  • Akard Station - 4 min walk
  • Saint Paul & Federal Tram Stop - 8 min walk
  • St Paul Station - 8 min walk
  • Free area shuttle

Restaurants

  • Jaxon Beer Garden - 3 min walk
  • Twisted Trompo - 2 min walk
  • Wingbucket - 2 min walk
  • Pegasus City Brewery - 2 min walk
  • Frankie's - 2 min walk
Map

About this property

The Adolphus, Autograph Collection

The Adolphus, Autograph Collection offers a great location, putting you within just a 10-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Guests can visit the spa to be pampered with massages, Ayurvedic treatments, or reflexology, and City Hall Bistro, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. 3 bars/lounges and an outdoor pool are other highlights, and apartments offer up nice touches like bathrobes, designer toiletries, and pillowtop beds with pillow menus. Fellow travelers say good things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Akard Station is 4 minutes and Saint Paul & Federal Tram Stop is 8 minutes.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Name change requests on reservations cannot be accommodated.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room, up to 40 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Full-service spa
  • Pool cabanas (surcharge)
  • Spa open daily
  • Massages
  • Spa services
  • 6 treatment rooms
  • Ayurvedic treatments
  • Couples treatment room(s)
  • Body scrubs
  • Reflexology
  • Facials
  • Body wraps
  • Body treatments
  • Manicures and pedicures

Parking and transportation

  • Valet parking on site (USD 48 per night; includes in/out privileges)
  • Free area shuttle up to 3 miles
  • Limo/town car service

Family friendly

  • Cribs (infant beds): USD 20.0 per night
  • Children stay free (see details)

Restaurants on site

  • City Hall Bistro
  • Rooftop Pool Dining
  • Otto's Coffee & Fine Food
  • The French Room

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 20-40 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Minibar

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow top mattress
  • Pillow menu
  • Rollaway/extra beds: USD 20.0 per night

Bathrooms

  • Partially open bathroom
  • Shower
  • Hair dryer
  • Bathrobes
  • Toilet paper
  • Soap
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • 32-inch flat-screen TV with cable/satellite service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • 15 meeting rooms
  • Laptop workspace
  • Conference space (30000 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • 2 per room (up to 40 lbs per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city center
  • In the historical district

Things to do

  • 24-hour fitness center
  • Fitness facilities nearby
  • Designer stores on site
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Golf nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 407 rooms
  • 23 floors
  • Built in 1912
  • Traditional architecture
  • Connecting/adjoining rooms avaliable

Special features

Spa

Spa Adolphus has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

City Hall Bistro - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Rooftop Pool Dining - This café specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Otto's Coffee & Fine Food - This coffee shop serves breakfast, lunch, and light fare. Open daily.
The French Room - This fine-dining restaurant specializes in French cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 25 per accommodation, per night
  • Resort fee inclusions:
    • Business center/computer access
    • Concierge service
    • Fitness center access
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Nearby fitness center access
    • Pool access
    • Spa access (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 19.95
  • Full breakfast is offered for an extra charge of approximately USD 20–40 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Valet parking costs USD 48 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to midnight
  • Children under 18 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Adolphus
Adolphus Dallas
Adolphus Autograph Collection Hotel Dallas
Adolphus Hotel Dallas
Hotel Adolphus
Adolphus Autograph Collection Hotel
Adolphus Autograph Collection Dallas
Adolphus Autograph Collection
The Adolphus Autograph Collection
The Adolphus, Autograph Collection Dallas
The Adolphus, Autograph Collection Aparthotel
The Adolphus, Autograph Collection Aparthotel Dallas

Frequently asked questions

Does The Adolphus, Autograph Collection offer free cancellation for a full refund?
Yes, The Adolphus, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Adolphus, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Adolphus, Autograph Collection?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to midnight.
Are pets allowed at The Adolphus, Autograph Collection?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Adolphus, Autograph Collection?
Yes. Valet parking costs USD 48 per night.
What are the check-in and check-out times at The Adolphus, Autograph Collection?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Adolphus, Autograph Collection and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Adolphus, Autograph Collection also has 3 bars and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near The Adolphus, Autograph Collection?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around The Adolphus, Autograph Collection like?
The Adolphus, Autograph Collection is in Downtown Dallas, a short 4-minute walk from Akard Station and 10 minutes' walk from Dallas World Aquarium.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

2/10 Poor

Poor Communication/ Customer Service.
I wish I could give a review on my stay. However, I didn’t get to stay but The Adolphus gladly kept my payment and is refusing a refund. I booked this hotel day off. I show up to the property and immediately greeted with free champagne and a lobby full of guests. One of a delighted greeting - so I thought. With a known failed system, no communication or warning of immediate unpleasant service and no timeframe of when to expect check-in, I was forced to book another hotel. When I attempted to receive a refund for not being able to check-in, The Adolphus refused my refund and claimed I was able to check in. I arrived at the property for check in at 2:30P. It is now 6A the following day and I have yet to receive a call that my keys are ready for my stay at this property. However, The Adolphus has gladly kept my money claiming I was able to check-in. I guess the champagne to booze the guests for their failed communication and poor customer service has to come from somewhere.
Erica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel very lovely! People are very nice and helpful. But it can get extremely busy there at time!
Jennifer, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing. I plan to stay again soon.
Connie, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Never Again - certainly not worth the money
Really disappointed in our stay at this hotel - my husband did not get any sleep for three nights of our stay as there was far too much noise directly outside of an evening a regular event that they conveniently fail to inform you of on their website. When we asked if we could be moved we were told that there were no rooms available. Not good service, uninterested staff and I certainly would not recommend or ever intend to stay again. When a hotel and in particular its staff forget why they are there then it is time to close.
angela, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Not good.
No good dude. Not clean at all. Used soaps and other items in my room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

would book again
amazing location; wonderful service and food options. Looking forward to staying here again.
Cherie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review