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Hotel Carlton on the Grand Canal

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Hotel Carlton on the Grand Canal

UNESCO Sustainable Travel Pledge

Hotel Carlton on the Grand Canal

4.0 star property
4-star hotel with 2 restaurants, near Grand Canal

8.0/10 Very Good

989 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Meeting Facilities
  • Laundry facilities
Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

Room options

About this area

What's nearby

  • In Santa Croce
  • Grand Canal - 1 min walk
  • Piazzale Roma - 5 min walk
  • Port of Venice - 12 min walk
  • Rialto Bridge - 18 min walk
  • St. Mark's Basilica - 24 min walk
  • St. Mark's Square - 25 min walk
  • Doge's Palace - 6 min drive
  • La Fenice Opera House - 6 min drive
  • Peggy Guggenheim Museum - 7 min drive
  • Bridge of Sighs - 51 min drive

Getting around

  • Marco Polo Airport (VCE) - 18 min drive
  • Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
  • Venice Santa Lucia Station - 4 min walk
  • Venezia Ferryport Station - 18 min walk
  • Venezia Tronchetto Station - 18 min walk

Restaurants

  • Zanze XVI - 2 min walk
  • Ristorante Cà Leon - 3 min walk
  • Ostaria Al Vecio Pozzo - 3 min walk
  • Trattoria Il Vagone - 3 min walk
  • Quanto Basta - 4 min walk

About this property

Hotel Carlton on the Grand Canal

Hotel Carlton on the Grand Canal features a rooftop terrace and puts you just steps from Grand Canal. Guests looking for a bite to eat can check out La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and restaurant.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Personal watercraft (motorized)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?
Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Carlton on the Grand Canal?
As of December 1, 2022, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on December 13, 2022 start from P 5,309, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Carlton on the Grand Canal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Carlton on the Grand Canal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton on the Grand Canal?
Sorry, there's no onsite parking at Hotel Carlton on the Grand Canal.
What are the check-in and check-out times at Hotel Carlton on the Grand Canal?
You can check in from 2 PM - 5:30 AM. Check-out time is noon.
Is there an onsite casino at Hotel Carlton on the Grand Canal?
No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Casino Vendramin-Calergi (12-min walk) are both nearby.
What is there to do at Hotel Carlton on the Grand Canal and nearby?
Have fun with activities like hiking, parasailing, and snorkeling, and practice your swing at the nearby golf course. Hotel Carlton on the Grand Canal also has a garden.
Are there restaurants at or near Hotel Carlton on the Grand Canal?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Ostaria Al Vecio Pozzo (3-min walk), Trattoria Il Vagone (3-min walk), and Quanto Basta (4-min walk).
What's the area around Hotel Carlton on the Grand Canal like?
Hotel Carlton on the Grand Canal is in Santa Croce, a short 4-minute walk from Venice (XVQ-Santa Lucia Rail Station) and 12 minutes' walk from Port of Venice. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No air conditioned in the hotel and it was too hot
fanny, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shahryar, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice rooms very quiet & clean our room overlooked the canel just stunning the breakfast buffet excellent lots of variety hot and cold
Oosterbaan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Love the area and the hotel in general. It was just too hot and AC couldn't handle it. Had to request for a fan.
2-night family trip
Verified Hotels.com guest review

6/10 Good

It was okay
Akber, 1-night trip
Verified Expedia guest review

8/10 Very Good

Overall, a great hotel. We arrived Tuesday afternoon ready for a 3 night stay. Staff were helpful, check-in was quick, a bell boy carried our bags to our room. The room was beautiful, exactly like the pictures. I had read in the reviews prior to arriving that there was no air conditioning in the rooms, although there was in our room. We found that keeping the windows closed throughout the day really helped to keep the heat out. Our only fault about the room was the view. We booked a standard room, so wasn’t expecting much, but all we saw was a window to a room for the hotel next door. Maids were very frequent and done a thorough job. Fresh towels and toiletries every day. We had read reviews about the shower flooding the bathrooms in each room, this did happen for us. But, this was easily resolved. We tilted the shower head down and low. My partner is tall, so he had a bath every day rather than a shower, this wasn’t a massive issue for us. Upon check-out, we were slapped with a bill of 38 euros. This was due to the fact we had been using the ‘mini bar’. We had assumed the 2 bottles of water and 1 can of coke left in our private fridge daily were complimentary - we were wrong. The reception staff were very helpful with giving us some guidance of the city. They explained how the water bus worked and also printed us out a timetable. The hotel has its own pier right outside, train station and water bus stop right opposite. Plenty of restaurants nearby.
Nadia, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Convenient
Merceditas, 2-night family trip
Verified Expedia guest review

8/10 Very Good

very small room.
marc-olivier, 2-night trip
Verified Expedia guest review