Destination

Guests
All properties in Stoke-on-Trent, England, United Kingdom

DoubleTree by Hilton Stoke on Trent

4-star hotel in Stoke-on-Trent with outdoor pool and indoor pool

  • Free WiFi
From
P4,904

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window

Property renovations and closures

  • This property is closed from March 24 2020 to November 16 2020 (dates subject to change).
  • DoubleTree by Hilton Stoke on Trent
  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
1 / 123Pool
8.2.Very good.
  • Frazer has excellent customer service skills and nothing was to much trouble for him felt…

    Jan 23, 2021

  • Really nice place to stay, it is just being refurbished so looks amazing. Staff are very…

    Dec 10, 2020

See all 609 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 147 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 17 min walk
  • Potteries Shopping Centre - 18 min walk
  • Vale Park - 40 min walk
  • Staffordshire University - 42 min walk
  • Royal Stoke University Hospital - 2.8 mi / 4.4 km
This property is closed from March 24 2020 to November 16 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed with Sofa bed
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed with Sofa bed
  • Deluxe Room, 1 Queen Bed with Sofa bed
  • Room, 1 Queen Bed

Location

  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 17 min walk
  • Potteries Shopping Centre - 18 min walk

What’s around

Landmarks

  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 17 min walk
  • Potteries Shopping Centre - 18 min walk
  • Vale Park - 40 min walk
  • Staffordshire University - 42 min walk
  • Royal Stoke University Hospital - 2.8 mi / 4.4 km
  • Keele University - 4.6 mi / 7.4 km
  • Trentham Gardens - 5.7 mi / 9.2 km
  • Loomer Road Stadium - 4 mi / 6.4 km
  • Apedale Community Country Park - 4 mi / 6.5 km
  • Britannia Stadium - 4.5 mi / 7.2 km

Getting around

  • Birmingham Airport (BHX) - 58 min drive
  • Manchester Airport (MAN) - 47 min drive
  • Stoke-On-Trent Station - 6 min drive
  • Longport Station - 8 min drive
  • Longton Station - 11 min drive

At a glance

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 5.00 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments.

Small print

Also known as

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Plus Hanley Moat House
  • Best Western Plus Hanley Moat House Hotel
  • DoubleTree by Hilton Stoke on Trent Hotel
  • DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
  • DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Hanley Moat House Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs GBP 5.00 per night

Breakfast costs between GBP 10.00 and GBP 16.95 per person (approximately)

Cribs/Infant beds are available for GBP 15.0 per day

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 24 2020 to November 16 2020 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 5.00 per night. RV/bus/truck parking is available.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pizza Hut (6-min walk), Toby Carvery (6-min walk), and Brindley Farm (10-min walk).
8.2.Very good.
  • 10.0.Exceptional

    Family stay

    Lovely hotel for a fmaily stay for the night. Only down side was the double bed wasnt so comfy. However very clean nice and spacious. Would stay again.

    Lindsey, 1 night family trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel great amenities, very close to local shops. will definitely stay again.

    Tina, 1 night family trip, Feb 29, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good Location very clean good car parking facilities

    Pauline, 1 night trip with friends, Feb 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic family room with great staff

    Fantastic stay great check in and out lovely room service. Kids loved the family room

    Michael, 1 night family trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Would stay again

    Good value for money. Nice comfortable room with huge double bed . Shower needs updating though as not fixed to the wall making it hand held rather than a shower.

    Alexandra, 1 night family trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice hotel. We had a family room, the room was very clean. We loved the breakfast. We easy access to waterworld - only 2 mins walk. We had couple of issue - AC settings buttons had come off, so could adjust.The sink was blocked, water was flowing very slowly. There is work going on - so banging noises during the day time. The heating was turned off during the day time until 4pm!

    Shiv, 3 night family trip, Feb 20, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Great location by M6 motorway. Friendly and helpful staff

    CS, 1 night family trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel , stayed for 2nights for a friends wedding and it was fantastic

    2 night family trip, Feb 3, 2020

    Verified Ebookers guest review

  • 8.0.Very good

    Stay was very good. Ordered room service for breakfast which didn’t come due to the card not being collected the night before by staff. Reception were very kind and organised a take away bag instead. Not great but they did try to help in the need.

    Rebecca, 1 night business trip, Jan 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff members can’t be nicer to my son and myself. The restaurant was amazing on both evenings and staff very attentive despite our dietary requirements - celiacs and dairy free Thank you again

    1 night family trip, Jan 25, 2020

    Verified Expedia guest review

See all 609 reviews