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DoubleTree by Hilton Stoke on Trent
4-star hotel in Stoke-on-Trent with outdoor pool and indoor pool
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
P4,904
Restrictions related to your trip
United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window
Property renovations and closures
- This property is closed from March 24 2020 to November 16 2020 (dates subject to change).
8.2.Very good.609 verified Hotels.com guest reviews
Frazer has excellent customer service skills and nothing was to much trouble for him felt…
Jan 23, 2021
Really nice place to stay, it is just being refurbished so looks amazing. Staff are very…
Dec 10, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
- Free WiFi
- Parking available
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 147 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool and outdoor pool
- Breakfast available
- Health club
For families
- Private bathroom
- Television
- Free toiletries
- Garden
- Daily housekeeping
- Laundry facilities
What’s around
- The Potteries Museum and Art Gallery - 17 min walk
- Regent Theatre - 17 min walk
- Potteries Shopping Centre - 18 min walk
- Vale Park - 40 min walk
- Staffordshire University - 42 min walk
- Royal Stoke University Hospital - 2.8 mi / 4.4 km
This property is closed from March 24 2020 to November 16 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Room, 1 King Bed, Accessible
- Deluxe Room, 1 King Bed
- Family Room, 1 King Bed with Sofa bed
- Room, 1 King Bed
- Junior Suite, 1 King Bed
- Room, 1 King Bed with Sofa bed
- Deluxe Room, 1 Queen Bed with Sofa bed
- Room, 1 Queen Bed
Location
- The Potteries Museum and Art Gallery - 17 min walk
- Regent Theatre - 17 min walk
- Potteries Shopping Centre - 18 min walk
What’s around
Landmarks
- The Potteries Museum and Art Gallery - 17 min walk
- Regent Theatre - 17 min walk
- Potteries Shopping Centre - 18 min walk
- Vale Park - 40 min walk
- Staffordshire University - 42 min walk
- Royal Stoke University Hospital - 2.8 mi / 4.4 km
- Keele University - 4.6 mi / 7.4 km
- Trentham Gardens - 5.7 mi / 9.2 km
- Loomer Road Stadium - 4 mi / 6.4 km
- Apedale Community Country Park - 4 mi / 6.5 km
- Britannia Stadium - 4.5 mi / 7.2 km
Getting around
- Birmingham Airport (BHX) - 58 min drive
- Manchester Airport (MAN) - 47 min drive
- Stoke-On-Trent Station - 6 min drive
- Longport Station - 8 min drive
- Longton Station - 11 min drive
At a glance
Hotel size
- This hotel has 147 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
- This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (GBP 5.00 per night)
- Onsite RV/bus/truck parking (fees apply)
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Full breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- 24-hour room service
Things to do
- Indoor pool
- Outdoor pool
- Fitness facilities
- Spa services on site
- Spa treatment room(s)
- Fitness classes on site
- Health club
- Spa tub
- Steam room
- Sauna
Working away
- Business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- Elevator
- Safe-deposit box at front desk
- Garden
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
Languages Spoken
- English
- French
- German
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Iron/ironing board
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- LCD TV
- Digital TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments.
Small print
Also known as
- Best Western Plus Stoke-on-Trent Moat House Hotel
- Best Western Plus Stoke-on-Trent Hanley Moat House
- Best Western Plus Hanley Moat House
- Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
- Best Western Plus Stoke on Trent Hanley Moat House Hotel
- Best Western Plus Stoke on Trent Moat House
- Best Western Plus Stoke on Trent City Centre Moat House
- Best Plus Hanley Moat House
- Best Western Plus Hanley Moat House Hotel
- DoubleTree by Hilton Stoke on Trent Hotel
- DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
- DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
- Best Western Plus Stoke on Trent Hanley Moat House Hotel
- Best Western Plus Stoke-on-Trent Moat House
- Best Western Plus Stoke-on-Trent Hanley Moat House
- Best Western Plus Hanley Moat House
- Best Western Plus Stoke on Trent City Centre Moat House
- Best Western Plus Stoke on Trent Moat House
- Best Western Plus Hanley Moat House Hotel
Optional extras
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Self parking costs GBP 5.00 per night
Breakfast costs between GBP 10.00 and GBP 16.95 per person (approximately)
Cribs/Infant beds are available for GBP 15.0 per day
Policies
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place and guests are provided with hand sanitizer.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from March 24 2020 to November 16 2020 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes. Self parking costs GBP 5.00 per night. RV/bus/truck parking is available.
- Yes, there's an indoor pool and an outdoor pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
- Yes, there's an onsite restaurant. Nearby restaurants include Pizza Hut (6-min walk), Toby Carvery (6-min walk), and Brindley Farm (10-min walk).
8.2.Very good.609 verified Hotels.com guest reviews
- 10.0.Exceptional
Family stay
Lovely hotel for a fmaily stay for the night. Only down side was the double bed wasnt so comfy. However very clean nice and spacious. Would stay again.
Lindsey, 1 night family trip, Mar 7, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Lovely hotel great amenities, very close to local shops. will definitely stay again.
Tina, 1 night family trip, Feb 29, 2020
Verified Expedia guest review
- 6.0.Good
Good Location very clean good car parking facilities
Pauline, 1 night trip with friends, Feb 29, 2020
Verified Expedia guest review
- 10.0.Exceptional
Fantastic family room with great staff
Fantastic stay great check in and out lovely room service. Kids loved the family room
Michael, 1 night family trip, Feb 22, 2020
Verified Hotels.com guest review
- 8.0.Very good
Would stay again
Good value for money. Nice comfortable room with huge double bed . Shower needs updating though as not fixed to the wall making it hand held rather than a shower.
Alexandra, 1 night family trip, Feb 21, 2020
Verified Hotels.com guest review
- 8.0.Very good
Very nice hotel. We had a family room, the room was very clean. We loved the breakfast. We easy access to waterworld - only 2 mins walk. We had couple of issue - AC settings buttons had come off, so could adjust.The sink was blocked, water was flowing very slowly. There is work going on - so banging noises during the day time. The heating was turned off during the day time until 4pm!
Shiv, 3 night family trip, Feb 20, 2020
Verified Ebookers guest review
- 10.0.Exceptional
Great location by M6 motorway. Friendly and helpful staff
CS, 1 night family trip, Feb 7, 2020
Verified Expedia guest review
- 10.0.Exceptional
Beautiful hotel , stayed for 2nights for a friends wedding and it was fantastic
2 night family trip, Feb 3, 2020
Verified Ebookers guest review
- 8.0.Very good
Stay was very good. Ordered room service for breakfast which didn’t come due to the card not being collected the night before by staff. Reception were very kind and organised a take away bag instead. Not great but they did try to help in the need.
Rebecca, 1 night business trip, Jan 30, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The staff members can’t be nicer to my son and myself. The restaurant was amazing on both evenings and staff very attentive despite our dietary requirements - celiacs and dairy free Thank you again
1 night family trip, Jan 25, 2020
Verified Expedia guest review